Find a TenderPast planning notice

Published 30 Aug 2021, 13:34 BST

Official UK procurement notice

GP Online Triage Solution

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") (NHS & healthcare)

Services

Sectors: IT Services & Software (72) Delivery: Scotland (UKM)

Planned pipeline value£1,500,000pipeline notice, not a live tender

Tender notice expected 1 Nov 2021from the planned procurement notice

What is being bought

Published requirement description

NSS, on behalf of Scottish Government, is gathering market information for the provision of GP Online Triage Solutions or General Practice Digital Asynchronous Consultation Systems (DACS).

DACS describes a range of online General Practice digital tools that support clinical triage and remote consultations where the healthcare provider and the patient are not necessarily present at the same time. It allows patients to request and receive support relating to healthcare concerns, at a time and place convenient for them.

Provision of information by the patient allows the Healthcare professional dealing with the request to triage requests effectively and make informed decisions about how best to respond - the response could be information or advice, an offer of a consultation, provision of a repeat prescription or a referral to other services. This may be enhanced by the ability to link the request, and the response, to the Patient's medical record.

The solution may provide the patient with instant self-help advice or signpost them to relevant services.

General Practices can decide whether to use DACS as an addition to other services they offer where appropriate to meet patient’s access needs and it is not intended to replace other methods of access such as telephone or face to face.

CPV: IT services: consulting, software development, Internet and support · Software configuration services · Software implementation services · Software maintenance and repair services · Software supply services · Software support services · Software-related services

The lotProcurement structure

single lot · no lot value published

Lot #1It is the intention of NSS to enter into a contract pursuant to which the GP Online…Planned

It is the intention of NSS to enter into a contract pursuant to which the GP Online Triage Solution is delivered to potentially 925 practices.

The contract will deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978 as amended, Integration Joint Boards established pursuant to the Public Bodies (Joint Working)(Scotland) Act 2014 and any local authorities established pursuant to the Local Government etc. (Scotland) Act 1994.

The contract is likely to be for a two year term. Additional information: A questionnaire has been attached to this notice. Please complete and respond as per the instructions in the document. This is a market testing exercise which will allow the Authority to consider future options in this area.

Delivery: Scotland · Scotland

72260000 Software-related services 72261000 Software support services 72263000 Software implementation services 72265000 Software configuration services 72267000 Software maintenance and repair services 72268000 Software supply services

Procedure terms & legal framework

From the official record · publisher note attached

Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Past planning notice
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 30 Aug 2021, 13:34 BST
Last source update: 30 Aug 2021, 13:34 BST
Authority reference: NP604722
FTS notice number: 2021/S 000-021382
Classification (CPV): IT services: consulting, software development, Internet and supportSoftware configuration servicesSoftware implementation servicesSoftware maintenance and repair servicesSoftware supply servicesSoftware support servicesSoftware-related services
Delivery area: Scotland (UKM)
Official registry OCID: ocds-h6vhtk-02daf5 Find a Tender

Publisher note: NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=665306. (SC Ref:665306)

How it was run

Official notice

Run through: portal not identified

Tender documents are also served through a separate tool: http://www.publiccontractsscotland.gov.uk/Default.aspx ↗

Submission deadline: —

Timeline

30 Aug 2021 → 1 Nov 2021 · 2 dates

Notice published
30 Aug 2021, 13:34 BST
Tender notice expected
1 Nov 2021

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contracting authorityNHS & healthcareBody governed by public lawHealth Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact name, email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.