Find a TenderAwarded
Published 2 Feb 2021, 22:56 GMT

Official UK procurement notice

Ground Maintenance Services to British High Commission, New Delhi

Official notice

Authority: Foreign, Commonwealth and Development Office (Central government)

ServicesOpen procedure
Budget not disclosedValue not published
Submissions closed 4 Mar 2021awarded 4 Jun 2021
Awarded to G4S Facility Services (India) Pvt Ltd

What is being bought

Published requirement description

Ground Maintenance Services to British High Commission, New Delhi

CPV: Grounds maintenance services

The lotProcurement structure

single lot · no lot value published
Lot #1Ground Maintenance Services to British High Commission, New DelhiAwarded

Ground Maintenance Services to British High Commission, New Delhi. Additional information: Ground Maintenance Services to British High Commission, New Delhi

Delivery listed: India (IN), UK · British High Commission, New Delhi
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 36%Price: 60%Social value: 4%
Published sub-criteria (10)
  • Please provide details of up to 3 contracts, from both the private and public sector that are relevant to the Authority’s requirement. Contracts for these services should have been performed within the past 2 years. Please include names, address, contact person and a short description of type of service provided (site visits of at least 1 currently managed sites).: 8%
  • Please set out how you will ensure that all staff are fully vetted and meet the required qualifications prior to and during the contract period. Please include your standard operating procedures for recruitment and vetting of supervisors and grounds person and information on average length of staff retention within the period of the contract provided.: 4%
  • Please describe your approach and methodology to performing each element of the requirement of this contract as described in the Statement of Service Requirement (see Attachment). For each element please indicate the methods you will use to deliver the service of the contract.: 4%
  • Please provide details of Quality Assurance procedures and monitoring procedures for the delivery of the services of the contract.: 4%
  • Please provide training module and plans that you provide to your grounds person and Supervisors prior to and during the contract period.: 4%
  • Please provide an escalation matrix for how you will monitor and respond to customer complaints.: 4%
  • Please provide a detailed plan outlining your arrangements for the effective and smooth take-over/mobilisation of the services (highlighting any anticipated problems and mitigation plans). Please include a timetable.: 4%
  • Provide sample CVs of your Managers & Supervisors, who could be deputed for this assignment. Each should have a minimum of 3 years’ experience in the role.: 4%
  • A full assessment of the total price breakdown for the full Contract Period in the format requested. This MUST be in the format of the spreadsheet at Attachment 5 - Schedule of Prices & Rates Structure for the FCDO. Failure to provide a pricing submission in the format requested may invalidate your tender proposal.: 60%
  • Provide details of the social security benefits provided to the employees (Like ESI, PF, Leave entitlements and adherence to minimum wages as notified by the respective State Government.: 4%
Published award criteria (10)
  • Please provide details of up to 3 contracts, from both the private and public sector that are relevant to the Authority’s requirement. Contracts for these services should have been performed within the past 2 years. Please include names, address, contact person and a short description of type of service provided (site visits of at least 1 currently managed sites).: 8
  • Please set out how you will ensure that all staff are fully vetted and meet the required qualifications prior to and during the contract period. Please include your standard operating procedures for recruitment and vetting of supervisors and grounds person and information on average length of staff retention within the period of the contract provided.: 4
  • Please describe your approach and methodology to performing each element of the requirement of this contract as described in the Statement of Service Requirement (see Attachment). For each element please indicate the methods you will use to deliver the service of the contract.: 4
  • Please provide details of Quality Assurance procedures and monitoring procedures for the delivery of the services of the contract.: 4
  • Please provide training module and plans that you provide to your grounds person and Supervisors prior to and during the contract period.: 4
  • Please provide an escalation matrix for how you will monitor and respond to customer complaints.: 4
  • Provide details of the social security benefits provided to the employees (Like ESI, PF, Leave entitlements and adherence to minimum wages as notified by the respective State Government.: 4
  • Please provide a detailed plan outlining your arrangements for the effective and smooth take-over/mobilisation of the services (highlighting any anticipated problems and mitigation plans). Please include a timetable.: 4
  • Provide sample CVs of your Managers & Supervisors, who could be deputed for this assignment. Each should have a minimum of 3 years’ experience in the role.: 4
  • A full assessment of the total price breakdown for the full Contract Period in the format requested. This MUST be in the format of the spreadsheet at Attachment 5 - Schedule of Prices & Rates Structure for the FCDO. Failure to provide a pricing submission in the format requested may invalidate your tender proposal.: 60
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
2 Feb 2021, 22:56 GMT
Last source update
23 Jun 2021, 22:45 BST
Award evaluation window
5 Mar 2021 – …
FTS notice number
2021/S 000-014361
Classification (CPV)
Grounds maintenance services
Delivery area
India (IN)UK
Official registry OCID
ocds-h6vhtk-028f8e Find a Tender

Publisher note: Ground Maintenance Services to British High Commission, New Delhi

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
4 Mar 2021, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
5 Mar 2021, 17:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Mar 2021 → 23 Jun 2021 · 3 dates
  1. Submission deadline
    4 Mar 2021, 17:00 GMT
  2. Bids opened
    5 Mar 2021, 17:00 GMT
  3. Notice published
    23 Jun 2021, 22:45 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    23 Jun 2021, 22:45 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 4
Contracts signed 1latest 4 Jun 2021
Awarded toValueDateStatus
G4S Facility Services (India) Pvt Ltd₹21,939,663 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids———

Contracting authority & participating public bodies

Foreign Commonwealth and Development Office

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services King Charles Street, London, UK, SW1A 2AHContact email Published organisation website ↗

Dispute resolution & review bodies

  • Foreign & Commonwealth OfficeReview body London
  • Foreign, Commonwealth & Development OfficeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.