Find a TenderAwarded
Published 7 Sept 2023, 14:20 BST

Official UK procurement notice

HCC - 09/23 - The Provision of an Insurance Claims Handling System

Official notice

Authority: Hertfordshire County Council (Local council)

ServicesOpen procedureSME suitable
Published estimate£215,000exc. VAT
Submissions closed 9 Oct 2023awarded 9 Jan 2024
Awarded to JC Applications Development Ltd

What is being bought

Published requirement description

Hertfordshire County Council went out to Procurement for the Provision of an Insurance Claims Handling System. This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

CPV: Financial and insurance services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£215,000
Delivery: East of England
Extensions: Option to extend for up to a 2 further years. · The Council will review it's options towards the end of the Contract PeriodVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40
Published award criteria (2)
  • Quality: 40
  • Price: Price - 60
Conditions of participation1
  • Suitability

    Selection criteria as stated in the procurement documents

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
7 Sept 2023, 14:20 BST
Last source update
10 Jan 2024, 13:47 GMT
Award evaluation window
9 Oct 2023 – …
Authority reference
HCC2214253
FTS notice number
2024/S 000-000799
Classification (CPV)
Financial and insurance services
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-03fad8 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment
Performance terms

Please refer to Schedule 2 of the Contract Document

Review and risk notes
Review procedure

The Contracting Authority will incorporate a minimum 10 calendar day (when using electronic means) standstill period at the point information on the award of the Contract is communicated to tenderers.

Publisher note: Please note Hertfordshire County Council has worked closely with its districts and partners to create a joint procurement portal called Supply Hertfordshire. This portal provides an e-Tendering system which is run by In-Tend.To access this procurement opportunity please visit www.supplyhertfordshire.uk and follow the on-screen guidance. In accordance with Regulation 53 of The Public Contracts Regulations 2015, the Council`s procurement documents are available within the e-Tendering system. This is a one stage procurement process. Therefore, if you wish to be considered as a tenderer you must complete and submit a tender by the specified closing date and time. Tender submissions cannot be uploaded after this return deadline. Any clarifications regarding this opportunity must be raised through Correspondence area in the e-Tendering system. If you are experiencing problems In-Tend offer a help section which includes a dedicated UK support desk which can be contacted via email: support@in-tend.co.uk or Telephone: +44 1144070065 for any website/technical questions, Monday to Friday, 8:30-17:00.The Council reserves the right at any time to cease the procurement process and not award a Contract or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result. The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Council`s obligations under the law including the Freedom of Information Act 2000. If the organisation considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then endeavour to consult with the applicant about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request.The Council reserves the right to carry out additional financial checks on all organisations bidding for this opportunity at any time during the procurement process. This is to ensure that they continue to meet the Council`s requirements and remain financially viable to fulfil the requirements under the Contract. Organisations should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Organisations should seek independent legal advice on the implications of this prior to submitting their bid, where appropriate. Please note that the Contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.

How it was run

Official notice
Submission deadline
9 Oct 2023, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Bids opened
9 Oct 2023, 12:00 BST

Timeline

9 Oct 2023 → 10 Jan 2024 · 3 dates
  1. Submission deadline
    9 Oct 2023, 12:00 BST
  2. Bids opened
    9 Oct 2023, 12:00 BST
  3. Notice published
    10 Jan 2024, 13:47 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    10 Jan 2024, 13:47 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £215,0001 contract exc. VAT
Bids received 32 from SMEs
Contracts signed 1latest 9 Jan 2024
Awarded toValueDateStatus
JC Applications Development LtdSMEThe Provision of an Insurance Claims Handling System£215,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic · 3 from abroad2——

Contracting authority & participating public bodies

Hertfordshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Pegs Lane , Hertford, East of England, SG13 8DEContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Chief Legal OfficerReview contact point Hertford
  • High Court Royal Courts of JusticeMediation bodyReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria