TenderlineUK
Procurement Intelligence
Search
Find a TenderAwarded
Published 1 May 2024, 15:07 BST

Official UK procurement notice

HCC024/24- Provision of Carers Breaks Services

Official notice

Authority: Hertfordshire County Council (Local council)

Framework agreement9 lotsServicesOpen procedureSME suitable
Sectors: Health & Social Care (85)Community & Cultural Services (98) Delivery: East of England (UKH23)
Framework ceiling (notional)£14,600,000total for 9 lots · framework ceiling, not attributable revenue
Submissions closed 26 Jun 2024awarded 4 May 2025
Lots 9see the lot list below

What is being bought9 lots · detail below

Published requirement description

.Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

CPV: Health and social work services · Home-help services · Other community, social and personal services · Social work and related services · Social work services

How this framework works

From the published notice
Bids received
79 bids on the busiest of 8 lots · 38 suppliers appointed

Lots and requirements (9)Procurement structure

9 lots · 1 with a published value · same evaluation weights on every lot
Lot #1On- Going Breaks Services-Watford, Three Rivers and HertsmereCancelledLot estimate not published

On- Going Breaks Services-Watford, Three Rivers and Hertsmere. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Delivery: East of England · Hertfordshire
Extensions: The Contract Period for this Contract is an initial period of three years with the option to extend by a further one year. Therefore, the maximum duration of this Contract could be four years.Variant bids: not allowed
98000000 Other community, social and personal services
Lot #2On- Going Breaks Services-Stevenage and North HertsCancelledLot estimate not published

On- Going Breaks Services-Stevenage and North Herts. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Delivery: East of England · Hertfordshire
Extensions: The Contract Period for this Contract is an initial period of three years with the option to extend by a further one year. Therefore, the maximum duration of this Contract could be four years.Variant bids: not allowed
98000000 Other community, social and personal services
Lot #3Preventative Breaks Service-Watford, Three Rivers and HertsmereCancelledLot estimate not published

Preventative Breaks Service-Watford, Three Rivers and Hertsmere. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Delivery: East of England
Extensions: The Contract Period for this Contract is an initial period of three years with the option to extend by a further one year. Therefore, the maximum duration of this Contract could be four years.Variant bids: not allowed
98000000 Other community, social and personal services
Lot #4Provision of Carers Breaks ServicesCancelledPublished value£14,600,000

Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Delivery: East of England · Hertfordshire
Extensions: The Contract Period for this Contract is an initial period of three years with the option to extend by a further one year. Therefore, the maximum duration of this Contract could be four years.Variant bids: not allowed
85000000 Health and social work services85300000 Social work and related services85310000 Social work services98000000 Other community, social and personal services98513310 Home-help services
Lot #5Preventative Breaks Service-Stevenage and North HertsCancelledLot estimate not published

Preventative Breaks Service-Stevenage and North Herts. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Delivery: East of England · Hertfordshire
Extensions: The Contract Period for this Contract is an initial period of three years with the option to extend by a further one year. Therefore, the maximum duration of this Contract could be four years.Variant bids: not allowed
98000000 Other community, social and personal services
Lot #6On- Going Breaks Services-St Albans and DacorumCancelledLot estimate not published

On- Going Breaks Services-St Albans and Dacorum

Delivery: East of England · Hertfordshire
Extensions: The Contract Period for this Contract is an initial period of three years with the option to extend by a further one year. Therefore, the maximum duration of this Contract could be four years.Variant bids: not allowed
98000000 Other community, social and personal services
Lot #7On- Going Breaks Services-East Herts, Broxbourne and Welwyn & HatfieldCancelledLot estimate not published

On- Going Breaks Services-East Herts, Broxbourne and Welwyn & Hatfield. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Delivery: East of England · Hertfordshire
Extensions: The Contract Period for this Contract is an initial period of three years with the option to extend by a further one year. Therefore, the maximum duration of this Contract could be four years.Variant bids: not allowed
98000000 Other community, social and personal services
Lot #8Preventative Breaks Service- St Albans and DacorumCancelledLot estimate not published

Preventative Breaks Service- St Albans and Dacorum. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Delivery: East of England · Hertfordshire
Extensions: The Contract Period for this Contract is an initial period of three years with the option to extend by a further one year. Therefore, the maximum duration of this Contract could be four years.Variant bids: not allowed
98000000 Other community, social and personal services
Lot #9Preventative Breaks Service- East Herts, Broxbourne and Welwyn & HatfieldCancelledLot estimate not published

Preventative Breaks Service- East Herts, Broxbourne and Welwyn & Hatfield. Additional information: Hertfordshire County Council went out to procurement for a carers breaks service . This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Delivery: East of England · Hertfordshire
Extensions: The Contract Period for this Contract is an initial period of three years with the option to extend by a further one year. Therefore, the maximum duration of this Contract could be four years.Variant bids: not allowed
98000000 Other community, social and personal services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 9 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60%
  • Price: 40%
Conditions of participation1
  • Suitability

    As stated in the procurement documentation

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “HCC024/24- Provision of Carers Breaks Services” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
1 May 2024, 15:07 BST
Last source update
12 May 2025, 15:52 BST
Award evaluation window
26 Jun 2024 – …
Authority reference
HCC2314981
FTS notice number
2025/S 000-020582
Classification (CPV)
Health and social work servicesHome-help servicesOther community, social and personal servicesSocial work and related servicesSocial work services
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-045698 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

The Contracting Authority will incorporate a minimum 10 calendar day (when using electronic means) standstill period at the point information on the award of the Framework Agreement is communicated to tenderers. This period allows unsuccessful tenderers to challenge the decision to award a Framework Agreement before a contract is executed/signed (as appropriate). The Public Contracts Regulations 2015 (‘Regulations’) provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly and within the time limits as defined in the above regulations. Where a Framework Agreement has not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the Framework Agreement has been entered into the court has the options to award damages and/or to shorten or order the Framework Agreement ineffective.

Publisher note: Please note Hertfordshire County Council has worked closely with its districts and partners to create a joint procurement portal called supply Hertfordshire. This portal provides an e-Tendering system which is run by In-Tend.To access this procurement opportunity please visit www.supplyhertfordshire.uk and follow the on-screen guidance. In accordance with Regulation 53 of The Public Contracts Regulations 2015, the Council's procurement documents are available within the e-Tendering system.This is a one stage procurement process. Therefore, if you wish to be considered as a tenderer you must complete and submit a tender by the specified closing date and time. Tender submissions cannot be uploaded after this return deadline.If you are experiencing problems In-Tend offer a help section which includes a dedicated UK support desk which can be contacted via email: support@in-tend.co.uk or Telephone: +44 1144070065 for any website/technical questions, Monday to Friday, 8:30-17:00.The Council reserves the right at any time to cease the procurement process and not award a Framework Agreement or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result.The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Council's obligations under the law including the Freedom of Information Act 2000. If the organisation considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then endeavour to consult with the applicant about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request.The Council reserves the right to carry out additional financial checks on all organisations bidding for this opportunity at any time during the procurement process. This is to ensure that they continue to meet the Council's requirements and remain financially viable to fulfil the requirements under the Framework Agreement.

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
26 Jun 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
26 Jun 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

www.supplyhertfordshire.uk ↗

Timeline

26 Jun 2024 → 12 May 2025 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    26 Jun 2024, 12:00 BST
  2. Bids opened
    26 Jun 2024, 12:00 BST
  3. Notice published
    12 May 2025, 15:52 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    12 May 2025, 15:52 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 38admitted to the panel · see the list ↓
Bids received 7977 from SMEs · busiest of 8 lots
Contracts signed 8latest 4 May 2025

8 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 4 of these contracts carry the same published figure, £3,500,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Stevenage and North Herts - Preventative

    Signed
    4 May 2025
    Value
    ceiling above
    Status
    active

  • East Herts, Broxbourne and Welwyn & Hatfield- Preventative

    Signed
    4 May 2025
    Value
    ceiling above
    Status
    active

  • St Albans and Dacorum- Preventative

    Signed
    4 May 2025
    Value
    ceiling above
    Status
    active

  • Watford, Three Rivers and Hertsmere- Preventative

    Signed
    4 May 2025
    Value
    ceiling above
    Status
    active

  • Stevenage and North Herts - On-Going

    Signed
    4 May 2025
    Value
    £4,278,000
    Status
    active

  • East Herts, Broxbourne and Welwyn & Hatfield- On-Going

    Signed
    4 May 2025
    Value
    £2,467,000
    Status
    active

  • St Albans and Dacorum- On-Going

    Signed
    4 May 2025
    Value
    £2,059,000
    Status
    active

  • Watford, Three Rivers and Hertsmere- On-Going

    Signed
    4 May 2025
    Value
    £2,471,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · On- Going Breaks Services-Watford, Three Rivers and Hertsmere69bids · 69 electronic · 69 from abroad68——
2 · On- Going Breaks Services-Stevenage and North Herts72bids · 72 electronic · 72 from abroad71——
3 · Preventative Breaks Service-Watford, Three Rivers and Hertsmere35bids · 35 electronic · 35 from abroad33——
5 · Preventative Breaks Service-Stevenage and North Herts27bids · 27 electronic · 27 from abroad26——
6 · On- Going Breaks Services-St Albans and Dacorum71bids · 71 electronic · 71 from abroad69——
7 · On- Going Breaks Services-East Herts, Broxbourne and Welwyn & Hatfield79bids · 79 electronic · 79 from abroad77——
8 · Preventative Breaks Service- St Albans and Dacorum32bids · 32 electronic · 32 from abroad30——
9 · Preventative Breaks Service- East Herts, Broxbourne and Welwyn & Hatfield40bids · 40 electronic · 40 from abroad38——

Contracting authority & participating public bodies

Hertfordshire County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Pegs Lane, HERTFORD, East of England, SG13 8DEContact name, email Published organisation website ↗

Framework contractors & participating bidders

45 commercial parties on the notice
Show 35 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria