Official UK procurement notice
Hearing Aids, Hearing Aid Batteries, Custom Ear Moulds and Hearing Aid Accessories
Authority: NHS Supply Chain Operated by Health Solutions Team Limited acting as agent of Supply Chain Coordination Ltd (SCCL) (NHS & healthcare)·Consortium: 3 public authorities
What is being bought4 lots · detail below
Published requirement descriptionNon-exclusive Framework Agreement (FAG) for the supply to the NHS Supply Chain customer base via the E-Direct, Direct and Stocked routes to market. Product range to include, but not limited to the supply of Hearing Aids (including Re-chargeable Hearing Aids), Hearing Aid Batteries, Custom Ear Moulds and Hearing Aid Accessories that meet the requirements of users with varying levels of hearing loss. The Framework Agreement will provide access to hearing solutions for both adults and paediatric patients with mild-moderate and servere-profound hearing loss. Precise quantities are unknown. It is anticipated that initial expenditure will be in the region of £121,500,000.00 for the initial term of FAG, however this is approximate only and the values may vary depending on the requirements of those bodies purchasing under the FAG. The estimated value over the total FAG term (including any extension options) is £256,700,000.00.
- Recurrence: 10 months
CPV: Hearing aids · Primary batteries
How this framework works
From the published notice- Places
- up to 1 suppliers · 8 bids received (8.0 per place) · 13 appointed (full)
Lots and requirements (4)Procurement structure
4 lots · all with a published value · win at most 4 of them · evaluation weights differ by lotLot #1Hearing AidsAwardedRenewalPublished value£231,000,000
This Lot covers a range of Hearing Aids for adults with mild to moderate hearing loss, moderate to severe hearing loss (multiple power Hearing Aids), and severe to profound hearing loss (high/super power Hearing Aids), paediatric Hearing Aids and innovation Hearing Aids, including re-chargeable devices. These include but are not limited to;
— BTE (Behind the Ear) — Moderate Power,
— Mini BTE (Behind the Ear) — Moderate Power,
— ITE (In the Ear) — Moderate Power,
— RIC (Receiver in Canal) — Moderate Power,
— Body Worn — Moderate power.
— BTE (Behind the Ear) — High Power,
— ITE (In the Ear) — High Power,
— RIC (Receiver in Canal) — High Power,
— BTE (Behind the Ear) — Super Power,
— RIC (Receiver in Canal) — Super Power,
— ITE (In the Ear) — Super Power.
— RIC (Receiver in Canal) — Multiple power,
— BTE (Behind the Ear) — Multiple Power,
— ITE (In the Ear) — Multiple power.
— Tinnitus Device — Multiple Power,
—Custom ITE (In the Ear) - Hearing Aids.
— Combination devices — Multiple Power,
— Innovative Hearing Aids.
This lot will also cover essential components including:
— Tubing,
- Domes Additional information: NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 30 % at tender evaluation stage.
Lot #2Hearing Aid BatteriesAwardedRenewalPublished value£11,000,000
This Lot covers Hearing Aid Batteries to the NHS for the use in NHS patients Hearing Aids. Battery sizes consist of but are not limited to, R44 (675), R41 (312), R48 (13), R70 (10), R44 (Cochlear Implant 675). Additional information: NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 55 % at tender evaluation stage.
Lot #3Custom Ear MouldsAwardedRenewalPublished value£4,000,000
This Lot covers Custom Ear Mould products, including (but not limited to):
-Ear Moulds;
Ear Mould Accessories. Additional information: NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 30 % at tender evaluation stage.
Lot #4Hearing Aid AccessoriesCancelledRenewalPublished value£10,700,000
"This Lot covers Hearing Aid Accessories, including (but not limited to):
Battery Door Replacement,
Bone Conduction Hearing Aid Headband,
Charger Cable,
Cleaning Accessories,
Connectivity Accessories,
CROS/BiCROS Cable,
DAI Adapter,
DAI Boot/Shoe,
Universal Dome,
Dome Accessories,
Drying Accessories,
Ear Hook,
Ear Mould Accessories,
Ear Tips,
Glasses Adaptor,
Hearing Aid Accessory Tool,
Hearing Aid And Battery Record Book,
Hearing Aid Case,
Left Right Indicators,
Multimedia Adapter,
Pre-Bent Tubing,
Programming Cable,
Programming Cable Sleeve,
Receiver Adaptor,
Receiver In the Canal (RIC) Speaker,
Receiver In the Canal (RIC) Speaker Accessory,
Remote Microphone,
Remote Microphone Accessory,
Remote Microphone Docking Station,
Secure Hearing Aid Device,
Servicing Accessories,
Tamperproof Battery Door,
Universal Tube,
Tube Adaptor,
Tubing Accessories,
Wax Guard. Additional information: NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 30 % at tender evaluation stage.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Social value | Environmental | Split |
|---|---|---|---|---|---|
| 1 · Hearing Aids | 15% | 75% | 10% | — | |
| 2 · Hearing Aid Batteries | 10% | 80% | 10% | — | |
| 3 · Custom Ear Moulds | 40% | 50% | — | 10% | |
| 4 · Hearing Aid Accessories | 15% | 75% | 10% | — |
- Price carries 50–80 points depending on the lot. Read the split per lot below.
- “Hearing Aids, Hearing Aid Batteries, Custom Ear Moulds and Hearing Aid…” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 10 months
- First published
- 27 Apr 2022, 10:27 BST
- Last source update
- 16 Nov 2022, 20:47 GMT
- Award evaluation window
- 27 May 2022 – …
- FTS notice number
2022/S 000-032576- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0330caFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: Submission of expression of interest and procurement specific information: This procurement exercise will be conducted on the NHS Supply Chain eProcurement portal at https://nhssupplychain.app.jaggaer.com/ Candidates wishing to be considered for this contract must register their expression of interest and provide additional procurement-specific information (if required) through the NHS Supply Chain eProcurement portal using the URL https://nhssupplychain.app.jaggaer.com/ to access the portal. Applicants are encouraged to download the supplier handbook located within the eProcurement portal by following the 'Supplier Helpcentre' link within the Useful Links section of the Dashboard. For any technical help with the portal please contact: Tel: 0800 069 8630 or email: help_uk@jaggaer.com Please refer to Section III.1.1 for additional information.
How it was run
Official notice- Appointment period ends
- 26 May 2022, 15:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 27 May 2022, 09:00 BST
Timeline
26 May 2022 → 16 Nov 2022 · 3 dates- Admission / appointment period endsperiod end, not a bid countdown26 May 2022, 15:00 BST
- Bids opened27 May 2022, 09:00 BST
- Notice published16 Nov 2022, 20:47 GMT
Notice history
2 events · 2 releases on Find a Tender · since 16 Nov 2022- Status changed to complete16 Nov 2022, 20:47 GMT
- Buyer details updated16 Nov 2022, 20:47 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Hearing Aids
- Signed
- 7 Oct 2022
- Value
- £231,000,000
- Status
- active
Hearing Aid Batteries
- Signed
- 7 Oct 2022
- Value
- £11,000,000
- Status
- active
Custom Ear Moulds
- Signed
- 7 Oct 2022
- Value
- £4,000,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 8bids · 8 electronic · 9 from abroad | 6 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Health Solutions Team Limited,Contracting authority
Dispute resolution & review bodies
- Not ApplicableReview body
Framework contractors & participating bidders
15 commercial parties on the notice- DCL Hearing LimitedFramework contractor
- Energizer Group LimitedFramework contractor
- GN Hearing UK LimitedFramework contractor
- Minerva Laboratories LimitedFramework contractor
- Normanby Laboratory Services LimitedFramework contractor
- Oticon LimitedFramework contractor
- Puretone LimitedFramework contractor
- Puretone LimitedFramework contractor
- Sivantos LimitedFramework contractor
- Sonic Laboratories LimitedFramework contractor
Show 5 more suppliers
- Sonova UK LimitedFramework contractor
- Starkey Laboratories LimitedFramework contractor
- Starkey Laboratories LimitedFramework contractor
- Universal Aids LimitedFramework contractor
- VARTA Microbattery GmbHFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.