HH086-20 Provision of Community Link Worker Service

NHS Highland requires to deliver a Community Link Worker service to 29 GP practices across Highland area and through an option appraisal process has identified the most appropriate means to achieving this is through commissioning a third sector organisation to lead on the delivery.

The aim of the service is to support people to live well through strengthening connections between community resources and primary care. Community Link Worker's will provide a person-centred service that is responsive to the needs and interests of patients registered with GP Practices in socio-economically deprived areas within the Highland area.

Community Link Worker's will follow a social prescribing model and are embedded in the work of GP practices. They aim to address socio-economic and personal circumstances that affect health and wellbeing to improve the outcomes for patients and reduce pressure on GP’s time.

Community Link Worker's will work as integral members of practice teams working with GPs and practice staff, either virtually or face to face. As part of the wider multi-disciplinary team, utilising their skills to complement those of other team members to improve patient care and support GP practices to develop new ways to reduce GP workload. This will allow for GPs to develop their role as Expert Medical Generalists. Additional information: This procurement falls under Light Touch Regime