HMRC Virtual Desktop Service (vSTRIDE)

Official notice

Authority: HM Revenue & Customs (Central government)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: UK

Awarded value£10,103,673published contract · exc. VAT

Awarded 11 Sept 2025no call for competition

Awarded to IBM UNITED KINGDOM LIMITED

What is being bought

Published requirement description

Provision of virtual desktop service within HMRC

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1HMRC requires a virtualised desktop hosted platform to enable remote access to the…Awarded

HMRC requires a virtualised desktop hosted platform to enable remote access to the HMRC environment for a range of user cases, this was procured via the gCloud 14 framework.

This is a 3 year contract with the option to extend for one additional 12 month period.

Delivery: UK

Extensions: This is a 3 year contract with the option to extend for one additional 12 month period.

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 29 Sept 2025, 11:32 BST
Last source update: 29 Sept 2025, 11:32 BST
Authority reference: SR2377102626
FTS notice number: 2025/S 000-060427
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: UK
Official registry OCID: ocds-h6vhtk-05a3d4 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Call -off via the GCloud Framework

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £10,103,6731 contract exc. VAT

Bids received 1

Contracts signed 1latest 11 Sept 2025

Awarded to	Value	Date	Status
IBM UNITED KINGDOM LIMITED	£10,103,673 †	—	Awarded

Contracts

Contract 060427-2025-1 · IBM UNITED KINGDOM LIMITED
Signed
11 Sept 2025
Value
£10,103,673
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 1 electronic	0	—	—

Contracting authority & participating public bodies

HM Revenue & Customs

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsGeneral public services 100 Parliament Street, London, London, SW1A2BQContact name, email, phone

Dispute resolution & review bodies

HMRCReview body London

Bidders & participating suppliers

1 commercial party on the notice

IBM United kingdom limitedAwarded supplierGB-COH: 741598 London, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.