Find a TenderAwarded
Published 5 Mar 2024, 16:43 GMT

Official UK procurement notice

Housing Advice / Advocacy Service

Official notice

Authority: North Ayrshire Council (Local council)·Consortium: 2 public authorities

ServicesOpen procedureSME suitable
Published estimate£227,253exc. VAT
Submissions closed 28 May 2024awarded 27 Jun 2024
Awarded to CHAP Group

What is being bought

Published requirement description

North Ayrshire Council requires the provision of an independent advice, advocacy and information service across North Ayrshire to enhance the existing in-house provision and ensure the Council meets its statutory obligations. There is likely to be an increasing need for advocacy as indicated by an aging population and levels of deprivation.

  • Recurrence: 6 months prior to expiry of this contract

CPV: Administrative housing services · Housing services

The lotProcurement structure

single lot · value published
Lot #1North Ayrshire Council (the Council) provides advice and information to prevent…AwardedRenewalPublished value£227,253

North Ayrshire Council (the Council) provides advice and information to prevent homelessness and to assist homeless households to understand their rights, by providing an accredited in-house advice service within the Housing Services Homeless Advice Team (HAT). This free advice service is available to anyone over the age of 16 and is tailored to meet to individual needs and circumstances.

Delivery of an independent advice, advocacy and information service across North Ayrshire is required to enhance the existing in-house provision and ensure the Council meets its statutory obligations. There is likely to be an increasing need for advocacy as indicated by an aging population and levels of deprivation.

As part of the latest Homelessness and Rough Sleeping Action Group (HARSAG) recommendations, the service should ensure communication is accessible to everyone to obtain advocacy.

Delivery: Scotland · North Ayrshire
Extensions: Option to extend for up to an additional 24 monthsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published sub-criteria (5)
  • Organisational Structure: 5%
  • Promoting Service: 10%
  • Methodology: 20%
  • Mobilisation: 5%
  • price: 60%
Published award criteria (5)
  • Organisational Structure: 5%
  • Promoting Service: 10%
  • Methodology: 20%
  • Mobilisation: 5%
  • Price: 60%
Conditions of participation3
  • Suitability

    Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.

    Bidders must confirm if they hold the particular authorisation or memberships

  • Economic & financial standing

    Bidders will be required to have a minimum yearly “specific” turnover of (151,502)GBP for the last 3 years in the business area covered by the contract.

    If this information or the clarifications are not satisfactory, the bidder will be excluded from the tender process.

    Bidders who cannot meet the required level of turnover will be excluded from this tender.

    Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading.

    It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employer’s (Compulsory) Liability Insurance = [5,000,000]GBP in respect of any one event

    www.hse.gov.uk/pubns/hse40.pdf ↗

    Public Liability Insurance [5,000,000]GBP in respect of any one event

  • Technical & professional ability

    Bidders are required to provide 2 examples of services carried out in the past 3 years that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process.

    Bidders must also provide 2 satisfactory references for the same 2 contracts on the reference templates provided. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.

    Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.

    Bidders are required to confirm that all managers and staff members delivering information, advice and advocacy must be

    compliant with the Scottish National Standards for Information and Advice Providers and accredited to type 3.

    Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.

    Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2D.1.2 of the qualification envelope.

What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 6 months prior to expiry of this contract
First published
5 Mar 2024, 16:43 GMT
Last source update
28 Jun 2024, 14:53 BST
Award evaluation window
28 May 2024 – …
Authority reference
NAC/5184
FTS notice number
2024/S 000-019831
Classification (CPV)
Administrative housing servicesHousing services
Delivery area
Scotland (UKM93)
Official registry OCID
ocds-h6vhtk-0445cb Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

The Council shall monitor and review the overall operation of this Contract and the performance of the Provider through the completion of the above monthly performance monitoring report.

A contract management meeting can be called at any time in response to concerns raised by the referring officers, the Provider or Service Users, however these are anticipated to be on a monthly or quarterly basis.

The Provider must regularly review their work against the aims and objectives of this contract and make the results of these reviews accessible to the Council at least once a year.

Publisher note: Lots are not being used for this tender for the reason(s) stated below: Nature of the contract not suitable for lots. Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1. Health and Safety Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with ISO 45001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at SPD question 4D.1. (SC Ref:770907)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
28 May 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
28 May 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

22 Mar 2024 → 28 Jun 2024 · 4 dates
  1. Next notice expected
    22 Mar 2024
  2. Submission deadline
    28 May 2024, 12:00 BST
  3. Bids opened
    28 May 2024, 12:00 BST
  4. Notice published
    28 Jun 2024, 14:53 BST

Notice history

5 events · 3 releases on Find a Tender · since 26 Apr 2024
  1. Status changed to active
    26 Apr 2024, 10:49 BST
  2. Procurement method changed
    26 Apr 2024, 10:49 BST
  3. Deadline published: 28 May 2024, 12:00 BST
    26 Apr 2024, 10:49 BST
  4. Buyer details updated
    26 Apr 2024, 10:49 BST
  5. Status changed to complete
    28 Jun 2024, 14:53 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £227,2531 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 27 Jun 2024
Awarded toValueDateStatus
CHAP GroupSME£227,253 †—Awarded

Contracts

  • Contract 019831-2024-NAC/5184-1 · CHAP GroupSME

    Signed
    27 Jun 2024
    Value
    £227,253
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic · 1 from abroad1——

Contracting authority & participating public bodies

2 public bodies on the notice

North Ayrshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Cunninghame House, Friars Croft, Irvine, Scotland, KA12 8EEContact email Published organisation website ↗

Dispute resolution & review bodies

  • Kilmarnock Sheriff CourtReview body KilmarnockContact phone

Bidders & participating suppliers

1 commercial party on the notice
  • CHAPAwarded supplier Michael Lynch Centre for Enterprise, 71 Princes Street, Ardrossan, Scotland, KA22 8DGContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.