In service support and PDS of Headsets-UK5

CPV: Electronic and electrical spare parts for military aerospace equipment · Headphones · Protective gear

Procedure method

Direct award

Legal basis

UKPGA · 2023/54 Procurement Act 2023

Procurement category

Goods

Notice status

Awarded without competition

Procurement threshold

Above threshold (FTS publication)

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Direct award (no call for competition)

GPA / WTO covered

Unspecified in notice

Recurring procurement

Unspecified in notice

First published

15 Sept 2026, 15:24 BST

Last source update

21 Sept 2026, 13:39 BST

Authority reference

ACDECA034

FTS notice number

2026/S 000-089154

Latest notice

Transparency notice (UK5)

Classification (CPV)

Electronic and electrical spare parts for military aerospace equipmentHeadphonesProtective gear

Delivery area

UK

Official registry OCID

ocds-h6vhtk-06fa5f Find a Tender

Why no open competition

Single Suppliers Technical Reasons

Published justification

DE&S Deca, on behalf of the Support Capabilities and Commodities (SCC) Team within the UK Ministry of Defence (the Authority), intends to award a direct contract to Invisio Communications Ltd for the supply of Aircrew Communications Equipment components and spares for headset repairs. This contract will also cover the provision of spares and post-design services (PDS) support for Crewgard and Combat headsets on behalf of UKSTRATCOM.

The headsets in question are legacy components dating back to 2003. Invisio Communications Ltd is the sole supplier capable of manufacturing and repairing these headsets. Due to the complexity of their integration and the extensive testing required, the Ministry of Defence cannot ensure the conformity of spares sourced from alternative suppliers. Use of non-original parts could result in degraded equipment performance, potentially leading to noise-induced hearing loss or loss of situational awareness, with serious safety implications.

The contract will have a duration of three years, with an option to extend for a further three years (1+1+1), and is expected to commence in January 2027. It will provide continuous support for spares, repairs, and post-design services. The proposed contract value is £7,000,000.00 (Seven million pounds) (excluding VAT). It is anticipated to be a Qualifying Defence Contract.

The Authority considers that the direct award of this non-competitive contract is justified under the provisions of the Procurement Act 2023, Schedule 5, Paragraph 6(a) and (b), which state:

• (a) Due to technical reasons, only a particular supplier is able to supply the required goods, services, or works; and
• (b) There are no reasonable alternatives to those goods, services, or works.

Invisio Communications Ltd, as the original equipment manufacturer (OEM) and design authority, possesses the exclusive technical expertise necessary to manufacture and supply the required spares for the repair of Aircrew Communications and helmets. Formerly known as RACAL, Invisio’s headsets are currently in service across multiple platforms, each requiring Military Aviation Authority (MAA) certification for safety. Repairs and maintenance must be conducted using official Invisio parts to maintain certification compliance.

Invisio has supported and maintained this equipment for over ten years and holds the specialist skills, experience, proprietary technical knowledge, documentation, and test equipment essential to fulfilling this requirement. No other supplier has access to this critical information or capability, making Invisio uniquely qualified to provide this support.

Submission deadline

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• Invisio communications LtdAwarded supplierGB-PPON: PQHR-9678-DTTG Building 1, Ground Floor, Croxley Park, Watford, East of England, WD18 8YAContact emailShow contact details