Official UK procurement notice
Independent Complaints Adjudication Services for Ofsted
Authority: Department for Education (Central government)
What is being bought
Published requirement descriptionThe Department for Education (DfE) requires a supplier to provide an independent adjudication service in relation to Ofsted’s handling of complaints about its work including: handling individual complaints, the provision of advice, regular reporting regarding the volume and nature of the complaint, and publication of an annual report. The adjudication service is independent of Ofsted. Conclusions and recommendations are independent of both Ofsted and DfE.
The supplier will refer to the service as the Independent Complaints Adjudication Service for Ofsted (ICASO) and is required to identify themselves as the supplier of this service and provide information regarding the service with a webpage that can be referred to on Ofsted’s webpage.
- No preliminary market engagement: No Frameworks to work from
CPV: Business and management consultancy and related services
The lotProcurement structure
single lot · value publishedLot #1CancelledRenewalPublished value£125,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Most Adventageous Tender
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 31 Jul 2025, 11:48 BST
- Last source update
- 15 Aug 2025, 14:30 BST
- Award evaluation window
- Submission end – 1 Oct 2025
- FTS notice number
2025/S 000-048952- Latest notice
- Procurement termination notice (UK12)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-056a04Find a Tender
How it was run
Official notice- Submission deadline
- 19 Sept 2025, 12:00 BST
- Clarification deadline
- 11 Sept 2025, 12:00 BST
- Electronic submission
- Not allowed
- Accepted languages
- en
n/a
Timeline
31 Jul 2025 → 1 Nov 2025 · 7 dates- Planning notice published31 Jul 2025, 11:48 BST
- Next notice expected11 Aug 2025, 23:59 BST
- Tender notice published14 Aug 2025, 17:44 BST
- Clarification questions by11 Sept 2025, 12:00 BST
- Submission deadline19 Sept 2025, 12:00 BST
- Award decision expected by393 days ago1 Oct 2025, 23:59 BST
- Contract starts363 days ago1 Nov 2025
Notice history
8 events · 4 releases on Find a Tender · since 31 Jul 2025- Planned procurement notice published31 Jul 2025, 11:48 BSTUK3
- Planned procurement notice published31 Jul 2025, 11:50 BSTUK3
- Tender notice published14 Aug 2025, 17:44 BSTUK4
- Published value updated to £125,00014 Aug 2025, 17:44 BSTwas £200,000
- Status changed to active14 Aug 2025, 17:44 BST
- Deadline moved to 19 Sept 2025, 12:00 BST14 Aug 2025, 17:44 BST+4 days · was 15 Sept 2025, 23:59 BST
- Procurement termination notice published15 Aug 2025, 14:30 BSTUK12
- Status changed to cancelled15 Aug 2025, 14:30 BST
Routine re-releases (4)
- 2025-07: 1 release · 31 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| supplier not published | — | 15 Aug 2025 | CancelledProcurement withdrawn due to errors within the procurement documentation. A new set of documentation will be issued and the procurement relaunched. |
Contracting authority & participating public bodies
Official documents & specifications (9)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Procurement termination notice Procurement termination notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender