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Published 16 May 2025, 16:01 BST

Official UK procurement notice

Integrated Learning Systems · UK public procurement notice

Official notice

Authority: NETWORK RAIL INFRASTRUCTURE LIMITED (Central government)·Consortium: 2 public authorities

ServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitableVCSE suitable
Published estimate£15,700,000≈ £3.1m / year · £18,840,000 inc. VAT · 1 value update
Submissions closed 2 Nov 2025
Next notice expected 1 Aug 2025
Contract term 5 yrsends 12 May 2031 · up to 12 May 2033 with extensions · starts 13 May 2026

What is being bought

Published requirement description

The successful supplier(s) will be responsible for the implementation, operation, and ongoing support of a Training Learner System to serve approximately 120,000 users, including 43,000 internal and 80,000 external users. This new platform will replace the existing learning systems and will introduce enhanced capabilities to support the organisation and the wider rail industry.

The platform must deliver for both internal and external stakeholders, ensuring seamless learning experiences at scale. Additionally, the solution must support a content library accessible to 5,000 users and provide monetisation options for industry partners.

Key deliverables include:

  • Deployment of a learning system within NR’s IT environment, ensuring security and scalability. We understand that the market has converged to some extent with respect to the distinctions between learning management systems and learning experience platforms, so we are deliberately agnostic in our terminology.
  • Seamless and engaging learning experiences for all users, supporting diverse learning needs. Diversity of learning needs includes different learner abilities, different learning environments, and

different accessibility requirements.

  • Ensure that the new system can function at peak capacity with maximum number of concurrent users that the system can realistically sustain before requests per minute start to decline and response time starts to increase.
  • Tenancy, instances, permissions, and access for rail industry partners, offering access to standardised or bespoke training content with built-in charging mechanisms.
  • Access to diverse content libraries, enabling professional and personal development. This includes (but is not limited to) professional development material, soft skills development, technology, project management and leadership skills.
  • Existing bespoke content migration, transferring over 1,000 eLearning materials to the new system. We expect the supplier to provide a content library and complete a mapping/triage exercise against existing content.
  • A centralised catalogue of all Network Rail training offerings, including content libraries, bespoke digital learning, facilitated courses, innovation (e.g. digital simulations, VR).
  • Effective in-platform communication channels to engage and support learners. Network Rail are open to exploring different in-platform communication features, but expect the whole suite of market norms to be available for consideration (e.g. in-platform communication, between platform communication such as email/teams, push notifications to mobile devices).
  • Data insights, leveraging statistical and predictive modelling for decision-making. We seek a view from the market as to the ‘art of the possible’ that can be deployed out of the box and what can be developed over time.
  • Systematic use of permissions, automation, and workflows (which could include AI) to minimise process and content duplication, and to surface content to learners that is relevant, customised, and personalised.
  • Implementation and suitable change management to deploy the system within Network Rail technical, procedural and people environment. Implementation should be supported by best practice and lessons learned from other client projects to embed the system and ensure adoption.
  • Effective training, upskilling and handover for internal support teams so they can confidently support the business.
  • An intuitive and modern user interface, serving as a dynamic platform for learning content.
  • Personalised or customised learning pathways, tailored to individual user needs through data-driven recommendations.
  • The system should support the delivery, booking, administration, tracking and scheduling for inperson and virtual training events using off the shelf capabilities.

This initiative will not only replace the existing technology but also introduce new capabilities to enhance learning accessibility, engagement, and efficiency across the organisation and its partners.

  • How the procedure runs: Network Rail are following the Competitive Flexible Procedure in adherence with the Procurement Act 2023. The process is designed to enable technical dialogue and negotiation with shortlisted suppliers to achieve the most advantageous tender for Network Rail. The procedure will encompass the following stages: The Tender Notice will commence the start of the first selection stage of the procurement process by inviting Suppliers to complete the Procurement Specific Questionnaire (PSQ) in which Network Rail will assess the Suppliers' capability, capacity, and eligibility to deliver the contract. This process will lead to down selection of the top five (5) participants who will qualify to the tender stage. The tender stage will be published next. The tender documents, explaining each step, will be provided to the participants selected as the result of the PSQ process. In the tender stage, participants will be required to provide their responses to the qualification, technical and commercial envelopes. Participants will also be required to present on 3 questions. An Electronic Auction will be completed concerning the Commercial Bid also. The top scoring single participant will be awarded a single contract. Network Rail reserves the right to make changes and issue updated versions of the documents to suppliers, to reflect the relevant stage of the Competitive Flexible Procedure, any changes to the procurement process, or to incorporate new information as it becomes available.

CPV: Administration software package · Adult and other education services · Computer platforms · Content management software development services · Content management software package · E-learning services · Education and training services · Educational software development services · Educational software package · IT software development services · IT software package · Industrial and technical training services · +19 more

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEVCSEPublished value£15,700,000
Contract period: 13 May 2026 – 12 May 2031 (5 yrs) · up to 12 May 2033 with extensionsValue: £15,700,000 exc. VAT · £18,840,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: The minimum term is five (5) years, with the option to extend up to a further two (2) years, up to a total maximum duration of seven (7) years. This can be done in one (1) year extension increments up to the maximum of two (2) total extension years.Second stage: 2–5 candidates invited to tender
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Detailed conditions of participation will be set out in the Instructions to Participants document, which will be issued alongside the Procurement Specific Questionnaire (PSQ) and made available via the Network Rail Sourcing Platform (Bravo).

    Candidates must confirm they have the legal capacity to perform the contract under the laws of England and Wales, are registered on the Central Digital Platform (CDP), and are not subject to mandatory exclusion grounds or listed on the debarment list.

    All entities who are relied upon to meet the criteria are required to provide their own up-to-date core information on the Central Digital Platform (CDP).

    Candidates must demonstrate that they have the financial capacity to perform the contract by meeting the following minimum requirements:

    • Completion of the Network Rail Financial and Economic Standing Model and achieving a pass score in accordance with the model's criteria.
    • Confirm ability to obtain required insurances.
    • Confirm ability to meet other conditions of participation related but not limited to legal capacity, GDPR, prompt payment, carbon reduction, environmental management, and tackling modern slavery.

    Please refer to the Instructions to Participants for full details.

  • Technical & professional ability

    Detailed conditions of participation will be set out in the Instructions to Participants document, which will be issued alongside the Procurement Specific Questionnaire (PSQ) and made available via the Network Rail Sourcing Platform (Bravo).

    Candidates must demonstrate the following technical capabilities to participate in this procurement in accordance with the Procurement Act 2023 including, but not limited to:

    • Implementation Case Study Experience
    • Change Management Case Study Experience
    • Data Migration Case Study Experience
    • Platform Functionality
    • Information Security Maturity

    Please refer to the Instructions to Participants for full details.

  • Condition of participation

    (1) Network Rail is using a Procurement Specific Questionnaire (PSQ) which sets out its conditions of participation for this Procurement. Participants must satisfy the conditions of participation in order to progress to the next stage of this Procurement.

    (2) The PSQ will be available via the Bravo Portal. The PSQ has been divided into two envelopes - Qualification and Technical.

    (3) The assessment and shortlisting Process (PSQ) will involve an evaluation and a moderation process resulting in an agreed score which will be weighted according to the designated weight of the question.

    (4) Participants who have successfully achieved a pass for all pass/fail questions, will have their PSQ responses ranked by reference to their total weighted score identified through the assessment process, with the highest ranked PSQ response being ranked in first place.

    (5) It is Network Rail's intention to shortlist five (5) Participants, with the highest-ranked scores progressing to the tender stage.

    More detailed information is provided in the Instructions to Participants document.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical Envelope: 60%
  • Commercial Envelope: 40%
Published award criteria (2)
  • Technical Envelope: A high-level summary of the Technical Envelope themes is outlined below. The Technical Envelope will consist of sub-sections, each carrying a percentage weighting. Technical Envelope themes: 1 - Solution Overview - (weighting - 13.9%) 2 - Data Governance and Migration (weighting - 9.3%) 3 - Architecture & Integration (weight - 9.3%) 4 - Team & Resource Model (weighting - 4.6%) 5 - Security & Compliance (weighting - 9.3%) 6 - Implementation & Delivery Plan (weighting - 13.9%) 7 - Support & Service Management (weighting - 9.2%) 8 - Knowledge Transfer & Training (weighting - 13.8%) 9 - Social Value (weighting - 16.67%) Further information will be provided at the tender stage to shortlisted participants.
  • Commercial Envelope: A pricing document requiring a breakdown of costs concerning Design, Solution Build and Run/Operate will be provided. Responses will be evaluated on a proportional versus best-value basis. Further information will be provided at the tender stage to shortlisted participants.
Conditions of participation3
  • Economic & financial standing

    Detailed conditions of participation will be set out in the Instructions to Participants document, which will be issued alongside the Procurement Specific Questionnaire (PSQ) and made available via the Network Rail Sourcing Platform (Bravo).

    Candidates must confirm they have the legal capacity to perform the contract under the laws of England and Wales, are registered on the Central Digital Platform (CDP), and are not subject to mandatory exclusion grounds or listed on the debarment list.

    All entities who are relied upon to meet the criteria are required to provide their own up-to-date core information on the Central Digital Platform (CDP).

    Candidates must demonstrate that they have the financial capacity to perform the contract by meeting the following minimum requirements:

    • Completion of the Network Rail Financial and Economic Standing Model and achieving a pass score in accordance with the model's criteria.
    • Confirm ability to obtain required insurances.
    • Confirm ability to meet other conditions of participation related but not limited to legal capacity, GDPR, prompt payment, carbon reduction, environmental management, and tackling modern slavery.

    Please refer to the Instructions to Participants for full details.

  • Technical & professional ability

    Detailed conditions of participation will be set out in the Instructions to Participants document, which will be issued alongside the Procurement Specific Questionnaire (PSQ) and made available via the Network Rail Sourcing Platform (Bravo).

    Candidates must demonstrate the following technical capabilities to participate in this procurement in accordance with the Procurement Act 2023 including, but not limited to:

    • Implementation Case Study Experience
    • Change Management Case Study Experience
    • Data Migration Case Study Experience
    • Platform Functionality
    • Information Security Maturity

    Please refer to the Instructions to Participants for full details.

  • Condition of participation

    (1) Network Rail is using a Procurement Specific Questionnaire (PSQ) which sets out its conditions of participation for this Procurement. Participants must satisfy the conditions of participation in order to progress to the next stage of this Procurement.

    (2) The PSQ will be available via the Bravo Portal. The PSQ has been divided into two envelopes - Qualification and Technical.

    (3) The assessment and shortlisting Process (PSQ) will involve an evaluation and a moderation process resulting in an agreed score which will be weighted according to the designated weight of the question.

    (4) Participants who have successfully achieved a pass for all pass/fail questions, will have their PSQ responses ranked by reference to their total weighted score identified through the assessment process, with the highest ranked PSQ response being ranked in first place.

    (5) It is Network Rail's intention to shortlist five (5) Participants, with the highest-ranked scores progressing to the tender stage.

    More detailed information is provided in the Instructions to Participants document.

    shortlisting
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
16 May 2025, 16:01 BST
Last source update
30 Sept 2025, 16:49 BST
Award evaluation window
Submission end – 29 Apr 2026
FTS notice number
2025/S 000-061049
Latest notice
Tender notice (UK4)
Classification (CPV)
Administration software packageAdult and other education servicesComputer platformsContent management software development servicesContent management software packageE-learning servicesEducation and training servicesEducational software development servicesEducational software packageIT software development services
+21 moreIT software packageIndustrial and technical training services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-051633 Find a Tender
Contract terms summary
  • Network Rail will pay valid, undisputed invoices within 28 days of receipt.
  • Suppliers must flow down prompt payment terms (28 days) to its supply chain.

Please refer to the Procurement Documents for full details.

How it runs

Network Rail are following the Competitive Flexible Procedure in adherence with the Procurement Act 2023. The process is designed to enable technical dialogue and negotiation with shortlisted suppliers to achieve the most advantageous tender for Network Rail. The procedure will encompass the following stages:

The Tender Notice will commence the start of the first selection stage of the procurement process by inviting Suppliers to complete the Procurement Specific Questionnaire (PSQ) in which Network Rail will assess the Suppliers' capability, capacity, and eligibility to deliver the contract. This process will lead to down selection of the top five (5) participants who will qualify to the tender stage.

The tender stage will be published next. The tender documents, explaining each step, will be provided to the participants selected as the result of the PSQ process. In the tender stage, participants will be required to provide their responses to the qualification, technical and commercial envelopes. Participants will also be required to present on 3 questions. An Electronic Auction will be completed concerning the Commercial Bid also. The top scoring single participant will be awarded a single contract.

Network Rail reserves the right to make changes and issue updated versions of the documents to suppliers, to reflect the relevant stage of the Competitive Flexible Procedure, any changes to the procurement process, or to incorporate new information as it becomes available.

Review and risk notes
Risks

These are risks that Network Rail considers could impact the satisfactory performance of the contract. Due to their nature, they may not be capable of being addressed within the awarded contract and may therefore require subsequent modification under paragraph 5 of Schedule 8 of the Procurement Act 2023:

(1) Organisational changes such as the transition to Great British Railways (GBR), or other initiatives may require changes to the legal entity - potentially necessitating contract novation - as well as adjustments to strategy, priorities, processes, and standards.

(2) Changes to railway operations standards, safety, cyber/data protection or environmental standards, ORR/Group Standards, NR Security Assurance Framework/Vetting, or Procurement transparency requirements could impose new obligations.

(3) The KPIs and supplier performance processes may need updating during the term of the Contract to ensure their relevance and effectiveness.

(4) Due to change in policies, standards, technology and emerging cyber threats and other unforeseen events Network Rail may ask the Supplier to make changes to firmware and software systems the Supplier operates and uses, to protect the integrity and safety of data.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Requests to participate (first stage)
2 Nov 2025, 23:59 GMT
Submission deadline
2 Nov 2025, 23:59 GMT
Clarification deadline
24 Oct 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Subject to any unforeseen circumstances, the Procurement Specific Questionnaire (PSQ) will be released on 30th September 2025 via Network Rail's Bravo Platform, under the Current Opportunities listing.

Submissions must be made via Bravo Platfrom: (networkrail.bravosolution.co.uk/web/login.html ↗)

Please ensure you are registered and have an active account.

Timeline

16 May 2025 → 13 May 2026 · 8 dates
  1. Planning notice published
    16 May 2025, 16:01 BST
  2. Market engagement
    30 May 2025, 23:59 BST

    The purpose of this notice is to:

    • Engage with suppliers to generate interest and prime their resources for the upcoming Tender opportunity.
    • Provide the market with an update to our latest requirements and commercial position through releasing key documents.
    • Invite feedback and clarification on the key documents including the following:

    o Statement of Requirements

    o Functional and Non-Functional Requirements

    o Key Performance Indicators

    o Technological Aspirations and Implementation

    Please note the responses to this notice will be used for information purposes and will not be deemed as forming part of any proposed bid now, or any future tender.

    Network Rail reserves the right to engage with individual respondents for further discussion based on information provided through this engagement notice.

    Responding to this Notice:

    Responding to this Notice is an excellent opportunity to engage, share relevant information and provide feedback. Should you wish to respond to this Notice please follow the instructions below:

    1. Accessing the documents:

    a. Follow the link: networkrail.bravosolution.co.uk/web/login.html ↗

    b. From the welcome screen, access the “Current Opportunities” link and select “Integrated Learning Systems ”. Login is not required.

    c. The released documents will be at the bottom of the page in the attachments section.

    1. Once you have reviewed all the documents, the opportunity to feedback and clarify will be open until Friday 30th June 2025.
    2. Any feedback, questions or clarifications in respect of this notice, should only be addressed to tom.weatherley@networkrail.co.uk
  3. Next notice expected
    1 Aug 2025, 23:59 BST
  4. Tender notice published391 days ago
    30 Sept 2025, 16:49 BST
  5. Clarification questions by367 days ago
    24 Oct 2025, 23:59 BST
  6. Submission deadline358 days ago
    2 Nov 2025, 23:59 GMT
  7. Award decision expected by180 days ago
    29 Apr 2026, 23:59 BST
  8. Contract starts167 days ago
    13 May 2026, 00:00 BST

Notice history

7 events · 3 releases on Find a Tender · since 16 May 2025
  1. Preliminary market engagement notice published
    16 May 2025, 16:01 BST
    UK2
  2. Buyer details updated
    27 May 2025, 10:30 BST
  3. Tender notice published
    30 Sept 2025, 16:49 BST
    UK4
  4. Published value updated to £15,700,000
    30 Sept 2025, 16:49 BST
    was £17,500,000
  5. Status changed to active
    30 Sept 2025, 16:49 BST
  6. Procurement method changed
    30 Sept 2025, 16:49 BST
  7. Buyer details updated
    30 Sept 2025, 16:49 BST
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextEngagement2) Once you have reviewed all the documents, the opportunity to feedback and clarify will be open until Friday 30th June 2025.2) Once you have reviewed all the documents, the opportunity to feedback and clarify will be open until Friday 30th May 2025.

1 amendment published without a description.

Contracting authority & participating public bodies

2 public bodies on the notice

NETWORK RAIL INFRASTRUCTURE LIMITED

Contracting authorityPublic authority - central government GB-PPON: PNZN-9524-VCQJ Waterloo General Office, London, London, SE1 8SWContact name, email, phone

Consortium members and other public bodies

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: Network Rail will issue a Procurement Specific Questionnaire (PSQ), which must be completed by suppliers wishing to participate in this tender opportunity. The PSQ will be available via the Bravo portal at https://networkrail.bravosolution.co.uk/web/login.html and can be found in Current Opportunities. *** Please note that to access the PSQ and be considered for this opportunity, you must be registered on the Network Rail Sourcing Platform: https://networkrail.bravosolution.co.uk/ Once this is complete, please email tom.weatherley@networkrail.co.uk to request access to the PSQ. Alongside the PSQ, Network Rail will issue supporting documentation related to this procurement, including: (1) Instructions to Participants (2) Statement of Requirements (3) Functional/Non Functional Requirements (4) Contractual documentation and associated documents For further details, please access the PSQ documentation. The provided documents and specifications reference Network Rail standards. If you do not have access to Network Rail's Standards Portal, please request access here: https://forms.office.com/pages/responsepage.aspx?id=4cMswn9dTU--A9WhWMyUCfKSnCkX1KRNrISwnYEIcuFUQUpRNVlaUzdQTzRFMDRVNEQ1TTVHRTExUy4u All new documents and updates will be published via Bravo Platform throughout the event.

Notices published for this procedure