Official UK procurement notice
Invitation to tender for Audit Wales staff surveys software provision
Authority: Wales Audit Office (Public body)
Sectors: Business Services & Consultancy (79) Delivery: Wales (UKL)
Published estimate£60,000≈ £20k / year · £72,000 inc. VAT
Submissions closed 21 May 2026
Contract term 3 yrsends 14 Jun 2029 · up to 14 Jun 2030 with extensions · starts 15 Jun 2026
What is being bought
Published requirement descriptionWe require a supplier to provide software to run internal staff surveys at Audit Wales.
The successful supplier will provide secure access to a software platform through which Audit Wales staff with administrative permissions can create bilingual staff surveys (Welsh and English), either on a bespoke basis or through using/adapting suggested templates.
CPV: Survey services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£60,000
Pre-qualification & selection criteria (PQQ)1
- Condition of participation
None
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (4)
- Experience: 35%
- Accurate Translation: 10%
- Demonstration / Q&A Session: 20%
- Total cost: 35%
Published award criteria (4)
- Total cost: The overall total cost for the provision of the requirement
- Experience: Evidence of experience in providing similar services to other organisations, including of a similar size to Audit Wales and/or in the public sector, and of operating under relevant professional guidelines, such as the Market Research Society Code of Conduct.
- Accurate Translation: Evidence of how the supplier will enable accurate translation of free-text comments and the bilingual reporting of results.
- Demonstration / Q&A Session: Up to the three highest-scoring bidders will be invited to demonstrate their relevant digital software platform and how it meets the specification as follows: Bidders should structure the demonstration around an end-to-end scenario and show the platform in use. As a minimum, the demonstration should evidence how the platform meets the Specification of Requirements in relation to: (i) creating a bilingual (Welsh and English) survey (including page-level language toggling where applicable), using templates and/or bespoke questions. (ii) distribution via unique links (or equivalent) and reminders, including confidentiality/anonymity controls. (iii) participant experience on mobile and accessibility features aligned to WCAG 2.2 AA (or equivalent), including compatibility with commonly used assistive technologies. (iv) live fieldwork monitoring (participation rates and interim reporting); (v) analysis and reporting after fieldwork, including content analysis of free-text responses and calculation of relevant survey metrics; (vi) workflow for redacting free-text comments prior to sharing. (vii) producing and sharing tailored reports with different internal audiences (including role-based access/permissions); and (viii) security and data protection controls available within the platform (e.g., user management, audit trail/logs, data retention/deletion controls) and the ability to insert a link to the WAO privacy notice for a survey. The demonstration should last no longer than 20 minutes. Following the demonstration, bidders will be asked follow-up questions relating to their demonstration.
Conditions of participation1
- Condition of participation
None
What this means for your bid
- Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 30 Apr 2026, 16:04 BST
- Last source update
- 30 Apr 2026, 16:04 BST
- Authority reference
AW.147.DE- FTS notice number
2026/S 000-040092- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-068f9dFind a Tender
How it was run
Official noticeRun through: portal not identified
- Submission deadline
- 21 May 2026, 14:00 BST
- Clarification deadline
- 14 May 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
Detailed submission instructions & authority contactsFrom official release
Timeline
30 Apr 2026 → 15 Jun 2026 · 4 dates- Tender notice published180 days ago30 Apr 2026, 16:04 BST
- Clarification questions by166 days ago14 May 2026, 17:00 BST
- Submission deadline160 days ago21 May 2026, 14:00 BST
- Contract starts135 days ago15 Jun 2026, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Tender notice published30 Apr 2026, 16:04 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Invitation to tender document
Notices published for this procedure
- Tender notice Tender notice on Find a Tender