IT Service Management Tool

Official notice

Authority: The Police and Crime Commissioner for Northumbria (Police & fire)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: North East (UKC)

Awarded value£461,481published contract · exc. VAT

Awarded 28 Aug 2025no call for competition

Awarded to XMA Limited

What is being bought

Published requirement description

IT Service Management Tool to support digital services across the organisation

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1IT Service Management Tool to support digital services across the organisation,…Awarded

IT Service Management Tool to support digital services across the organisation, including licences, support and maintenance.

Delivery: North East

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 6 Oct 2025, 09:08 BST
Last source update: 6 Oct 2025, 09:08 BST
Authority reference: NP0441
FTS notice number: 2025/S 000-062367
Classification (CPV): Software package and information systems
Delivery area: North East (UKC)
Official registry OCID: ocds-h6vhtk-05a869 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Award of this contract was completed under a compliant route via framework RM6098 - Provision of technology Products & Associated Services

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £461,4811 contract exc. VAT

Bids received 1

Contracts signed 1latest 28 Aug 2025

Awarded to	Value	Date	Status
XMA Limited	£461,481 †	—	Awarded

Contracts

Contract 062367-2025-NP0441-1 · XMA Limited
Signed
28 Aug 2025
Value
£461,481
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 1 electronic	—	—	—

Contracting authority & participating public bodies

The Police and Crime Commissioner for Northumbria

Contracting authorityPolice & fireBody governed by public lawPublic order and safety 2nd Floor, Victory House, Balliol Business Park, Longbenton, Newcastle, North East, NE128EWContact name, email, phone

Dispute resolution & review bodies

Police and Crime Commissioner for NorthumbriaReview body Newcastle upon Tyne

Bidders & participating suppliers

1 commercial party on the notice

XMA LimitedAwarded supplierGB-COH: 02051703 Nottingham, East Midlands

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.