Official UK procurement notice
ITSO Zonecard Ticketing Solution
Authority: Strathclyde Partnership for Transport
What is being bought2 lots · detail below
Published requirement descriptionSPT administers the ZoneCard ticketing arrangement on behalf of the participating operators. ZoneCard is currently a paper ticket, allowing travel on bus, rail, Subway and ferry across the west of Scotland. SPT is seeking an established supplier with a proven ITSO platform to deliver the following:
Development, testing and deployment of a range of ITSO ticket products (including but not limited to season tickets and carnets) to be accepted on multiple modes and by multiple operators.
Ongoing services to maintain the availability of the ITSO ticket products.
Liaison with operators and their suppliers through the development, testing and deployment stages.
Ticket validity to be based on a geographic Zonal structure (estimated seven zones in total).
Online retail and fulfilment service (including RTD) for the above range of ZoneCard ITSO products.
Retail at operators’ existing physical POSTs (such as ticket vending machines).
Mobile app for operator ticket inspection and validation.
Comprehensive ITSO/HOPS service as Product Owner and connecting to 3rd party services as required.
Reporting from HOPS.
CPV: Business transaction and personal business software package · Data analysis services · Data storage services · Gateway software package · Industry specific software development services · Industry specific software package · Miscellaneous networking software package · Platform interconnectivity software package · Sales, marketing and business intelligence software package · Smart cards · Tickets · Transport systems consultancy services · +2 more
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£2,000,000 together) · same evaluation weights on every lotLot #1AMS, HOPS and Part 11AwardedRenewalPublished value£1,000,000
Within this procurement, Strathclyde Partnership for Transport are looking for seamless integration between customer facing, staff facing and back office systems for the delivery of the smart and mobile ticketing, along with the wider ZoneCard services.
By awarding a single contract for AMS-HOPS, and Part 11 services, with unequivocal stable and efficient two way integration with the SPT CMS and Bureau based on fully open and transparent APIs, the aim is to focus on new ZoneCard opportunities.
Lot #2CMS and Web PortalAwardedRenewalPublished value£1,000,000
Within this procurement, Strathclyde Partnership for Transport are looking for seamless integration between customer facing, staff facing and back office systems for the delivery of the smart and mobile ticketing, along with the wider ZoneCard services.
By awarding a single contract for CMS and Web Portal Services, with unequivocal stable and efficient two way integration with the AMS-HOPS and Part 11 Service based on fully open and transparent APIs, the aim is to focus on new ZoneCard opportunities.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 30%
- price: 70%
Published award criteria (2)
- Technical: 30
- Price: 70
- Economic & financial standing
SPT will use Dun and Bradstreet's DBAi financial reporting system to assess the financial stability of bidders. Bidders must confirm within their response to Question 4B.4 in the SPD, the value of their D&B Failure Score.
In the event that the bidder does not have a Dun and Bradstreet rating or they consider that the rating has been adversely affected by factors which they can offer mitigating evidence for, SPT will use financial ratios to evaluate a bidder’s financial status. Bidders must confirm within their response to Question 4B.4 of the SPD, the value of the 3 financial ratios listed as taken from their own Accounts.
The bidder confirms they already have or can commit to obtain, prior to the commencement of the contract, the insurance cover indicated below:
Professional Risk Indemnity: GBP 2m per claim without limit to the number of claims
Employer's (Compulsory) Liability: GBP 5m per claim without limit to the number of claims
Public Liability: GBP 5m per claim without limit to the number of claims
Minimum: Bidders with a Failure Score of 51 or above on the DBAi system will be deemed to have evidenced satisfactory financial stability. Where Financial ratios are used: 1 Profitability – this is taken as profit after tax but before dividends and minority interests. If a company makes a… - Technical & professional ability
Bidders should provide at least two separate previous examples of where they have developed and and implemented the Services as described within the Specification. Strathclyde Partnership for Transport will contact the organisations you have noted upon your evidence to discuss how you have worked with them and improved their ticketing offer.
Minimum: Note that Bidders who are ONLY bidding for Lot 1 - Zonecard ITSO AMS-HOPS and Part 11 Solution, should provide at least two examples of evidence relating to this and this alone. Those bidding ONLY for Lot 2 - Zonecard CMS Web Portal and App Solution should only provide evidence o…
- Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 23 Nov 2021, 16:25 GMT
- Last source update
- 12 Jul 2022, 13:44 BST
- Award evaluation window
- 14 Jan 2022 – …
- Authority reference
21-193- FTS notice number
2022/S 000-019044- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02f963Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
As described within the Specification for each Lot
Publisher note: (SC Ref:700081)
How it was run
Official noticeTender documents are also served through a separate tool: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html ↗
- Submission deadline
- 14 Jan 2022, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 14 Jan 2022, 12:00 GMT
Timeline
14 Jan 2022 → 12 Jul 2022 · 4 dates- Submission deadline14 Jan 2022, 12:00 GMT
- Bids opened14 Jan 2022, 12:00 GMT
- Bids must remain valid until13 May 2022, 23:59 BST
- Notice published12 Jul 2022, 13:44 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete12 Jul 2022, 13:44 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · AMS, HOPS and Part 111 award | |||
| Unicard Limited | £137,788 † | — | Awarded |
| Lot 2 · CMS and Web Portal1 award | |||
| Unicard Limited | £145,722 † | — | Awarded |
Contracts
AMS, HOPS and Part 11 · Unicard Limited
- Signed
- 6 Jul 2022
- Value
- £137,788
- Status
- active
CMS and Web Portal · Unicard Limited
- Signed
- 6 Jul 2022
- Value
- £145,722
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · AMS, HOPS and Part 11 | 3bids · 3 electronic · 3 from abroad | 0 | — | — |
| 2 · CMS and Web Portal | 4bids · 4 electronic · 4 from abroad | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Glasgow Sherriff and Justice of the Peace CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Unicard LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.