Lone Worker Solutions · UK public procurement notice

Interested suppliers are invited to respond with information addressing the following areas:

Company Overview

Company background and relevant experience.

Existing clients in the public sector (if applicable).

Product/Service Description

Overview of lone worker devices and/or software solutions.

Key features (e.g., GPS tracking, panic alerts, two-way communication, fall detection).

Compatibility with mobile platforms (iOS/Android) and wearable devices.

Innovation and Differentiation

Unique features or innovations.

Integration with other systems (e.g., HR, incident reporting, emergency services).

Support and Maintenance

Service levels and support arrangements.

Training and onboarding processes.

Data Security and Compliance

Approach to data protection and GDPR compliance.

Hosting arrangements (e.g., cloud-based, on-premise).

Commercial Information

Indicative pricing models (e.g., per user, per device).

Contractual flexibility and licensing options.

Please submit your response electronically to: Jessica Thomas (thomaj11@caerphilly.gov.uk) by 23:59 on Monday 01 September 2025.

Responses should be no more than 5 pages in length and may include supporting brochures or product sheets as appendices.

This RFI is issued solely for information-gathering purposes and does not constitute a commitment to procure any goods or services. The Council is not liable for any costs incurred by respondents in the preparation or submission of responses.