Find a TenderAwardedContract award notice
Published 31 Jul 2025, 14:00 BST

Official UK procurement notice

Loss Adjusting Services - Network Rail

Official notice

Authority: NETWORK RAIL INFRASTRUCTURE LIMITED (Central government)

ServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitableVCSE suitable
Published estimate£2,000,000≈ £667k / year · £2,400,000 inc. VAT · 1 value update
Submissions closed 22 Dec 2025awarded 14 Apr 2026
Award (standstill) to Sedgwick International UK Ltd
Contract term 3 yrsends 29 May 2029 · up to 29 May 2031 with extensions · starts 30 May 2026

What is being bought

Published requirement description

To provide specialist loss adjusting services for the provision of policy liability and quantum investigations for Network Rail Infrastructure Limited.

The categories of claims are detailed below:

  • Property Damage (claims from £2,000,000 to £75,000,000)
  • Business Interruption (claims from £2,000,000 to £75,000,000)
  • Industry Property Liability Claims (claims from £250,000 to £5,000,000)

This contract may also include future Great British Railways and/or Department for Transport Operator requirements following rail reform.

  • The authority expects to re-tender this requirement around 25 Jan 2031, 23:59 GMT.
  • How the procedure runs: 2 stage process Stage 1) Combined PSQ and ITT Stage 2) BAFO negotiation round

CPV: Insurance services · Loss adjustment services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£2,000,000
Contract period: 30 May 2026 – 29 May 2029 (3 yrs) · up to 29 May 2031 with extensionsValue: £2,000,000 exc. VAT · £2,400,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: 12 months + 12 months

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical: 70%
  • Commercial: 30%
Published award criteria (2)
  • Technical
  • Commercial
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Yes · next expected 25 Jan 2031
First published
31 Jul 2025, 14:00 BST
Last source update
14 Apr 2026, 11:05 BST
Award evaluation window
Submission end – 13 Apr 2026
FTS notice number
2025/S 000-076757
Latest notice
Contract award notice (UK6)
Classification (CPV)
Insurance servicesLoss adjustment services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-056a33 Find a Tender
How it runs

2 stage process

Stage 1) Combined PSQ and ITT

Stage 2) BAFO negotiation round

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
22 Dec 2025, 23:59 GMT
Clarification deadline
5 Dec 2025, 23:59 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

31 Jul 2025 → 30 May 2026 · 11 dates
  1. Planning notice published
    31 Jul 2025, 14:00 BST
  2. Market engagement
    15 Aug 2025, 23:59 BST

    Network Rail is conducting preliminary market engagement (PME) to assess the market's capability and appetite to deliver loss adjusting services that are specific to the UK railway industry.

    This is not a call for competition, but a request for information to inform a potential future procurement exercise in accordance with the Procurement Act 2023 (PA23).

    We invite suppliers to respond to the following questions to help us understand market capacity, capability, and any barriers to participation.

    All questions can be found on Network Rails Esourcing Platform, BravoNR. A link to the oppotunity listing can be found below:

    networkrail.bravosolution.co.uk/esop/toolkit/opportu… ↗

    All responses to the below questions should be sent to jack.spence2@networkrail.co.uk by 15:00 on 15/08/2025.

  3. Next notice expected390 days ago
    1 Oct 2025, 23:59 BST
  4. Tender notice published336 days ago
    25 Nov 2025, 10:46 GMT
  5. Clarification questions by325 days ago
    5 Dec 2025, 23:59 GMT
  6. Submission deadline308 days ago
    22 Dec 2025, 23:59 GMT
  7. Award decision expected by196 days ago
    13 Apr 2026, 23:59 BST
  8. Assessment summaries sent196 days ago
    14 Apr 2026, 00:00 BST
  9. Latest notice published196 days ago
    14 Apr 2026, 11:05 BST
  10. Standstill ends186 days ago
    23 Apr 2026, 23:59 BST
  11. Contract starts150 days ago
    30 May 2026, 00:00 BST

Notice history

8 events · 3 releases on Find a Tender · since 31 Jul 2025
  1. Preliminary market engagement notice published
    31 Jul 2025, 14:00 BST
    UK2
  2. Tender notice published
    25 Nov 2025, 10:46 GMT
    UK4
  3. Status changed to active
    25 Nov 2025, 10:46 GMT
  4. Procurement method changed
    25 Nov 2025, 10:46 GMT
  5. Deadline published: 22 Dec 2025, 23:59 GMT
    25 Nov 2025, 10:46 GMT
  6. Contract award notice published
    14 Apr 2026, 11:05 BST
    UK6
  7. Status changed to complete
    14 Apr 2026, 11:05 BST
  8. Contract signature expected
    27 Apr 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £605,4001 award exc. VAT
Bids received 3
Awarded toValueDateStatus
Sedgwick International UK LtdLoss Adjusting Services1 Jun 2026 – 31 May 2029 · up to 31 May 2031Extensions: 1+1£605,40014 Apr 2026standstill to 23 Apr 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders00—

Contracting authority & participating public bodies

NETWORK RAIL INFRASTRUCTURE LIMITED

Contracting authorityPublic authority - sub-central government GB-PPON: PNZN-9524-VCQJ Waterloo General Office, London, London, SE1 8SWContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Sedgwick International UKAwarded supplierGB-COH: 00159031 Fenchurch Street, London, London, EC3M 3BDContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure