Maintenance and support contract for iConnect solution

Official notice

Authority: The Regulation Quality & Improvement Authority

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: Northern Ireland (UKN)

Awarded value£350,000published contract · exc. VAT

Awarded 14 Aug 2023no call for competition

Awarded to Sysco Software Solutions2 awards

What is being bought

Published requirement description

The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity for a three year period, with the option to extend for a further two years.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1Ongoing support and maintenance of established iConnect systemAwarded

Delivery: Northern Ireland

Extensions: Initial 3-year period, with possible extension of up to 24-months.

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 14 Aug 2023, 16:58 BST
Last source update: 1 Dec 2023, 14:26 GMT
FTS notice number: 2023/S 000-035516
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: Northern Ireland (UKN)
Official registry OCID: ocds-h6vhtk-03efad Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: Reg 32 - Technical 32 (2)(b)(ii) applies. The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £350,0001 contract exc. VAT · 1 repeated publication of the same award counted once

Bids received 1

Contracts signed 2latest 14 Aug 2023

Awarded to	Value	Date	Status
Sysco Software Solutions	£350,000 †same award published again · counted once	—	Awarded
Sysco Software Solutions	£350,000 †	—	Awarded

Contracts

Contract 023786-2023-1 · Sysco Software Solutions
Signed
14 Aug 2023
Value
£350,000
Status
active
Contract 035516-2023-1 · Sysco Software Solutions
Signed
14 Aug 2023
Value
£350,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

The Regulation Quality & Improvement Authority

Contracting authorityBody governed by public lawHealth 2‐4 Cromac Avenue, Belfast, Northern Ireland, BT72JAContact email

Dispute resolution & review bodies

RQIAReview body Belfast

Bidders & participating suppliers

1 commercial party on the notice

Sysco Software SolutionsAwarded supplierGB-COH: NI029874 Belfast, Northern Ireland

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.