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Published 20 Jul 2026, 12:24 BST

Official UK procurement notice

Media Monitoring Software · UK public procurement notice

Official notice

Authority: Senedd Cymru / Welsh Parliament (Public body)

4 lotsServicesBelow threshold - open competitionBelow thresholdSME suitableVCSE suitable
Published estimate£93,333total for 4 lots · £112,000 inc. VAT · 1 value update
Submissions closed 12 Oct 2026
Lots 4see the lot list below
Contract term 4 yrsends 31 Jan 2031 · extension options published · starts 1 Feb 2027

What is being bought4 lots · detail below

Published requirement description

This notice is to advise bidders this opportunity is live on e-Tender Wales until 10:00 on 12/10/2026.

The Senedd requires software solutions to support media monitoring, press office management, social media management and social media listening activities. These services play an important role in helping the Senedd understand the reach, impact and effectiveness of its communications activity, monitor public and media discussion, and support engagement with people across Wales. The procurement has been structured into four separate lots to enable suppliers to bid for individual, multiple, or all lots with one or multiple systems.

CPV: Communication and multimedia software package · Database and operating software package · Software supply services

Lots and requirements (4)Procurement structure

4 lots · all with a published value (£93,333 together) · evaluation weights differ by lot
Lot #1Media Monitoring 4 yrsSMEVCSEPublished value£20,833

The software is required to monitor keywords on local, national and UK-wide media. This will include print, digital and broadcast media. The system must be able to monitor Welsh language media, and be able to collate coverage.

Contract period: 1 Feb 2027 – 31 Jan 2031 (4 yrs)Value: £20,833 exc. VAT · £25,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
Lot #2Press Office Management 4 yrsSMEVCSEPublished value£4,167

The Senedd's News Team requires a press office management system to support media relations, enquiry handling, contact management and media distribution activities. The system should help improve efficiency, strengthen relationships with journalists and ensure organisational knowledge is retained and shared across the team.

Contract period: 1 Feb 2027 – 31 Jan 2031 (4 yrs)Value: £4,167 exc. VAT · £5,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: The Commission is currently considering whether the services within Lot 2 may be delivered internally and therefore reserves the right to: • award Lot 2 to the highest scoring tenderer; • decide not to award Lot 2 to any supplier and instead deliver the services in-house; or • abandon Lot 2 without award. The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
Lot #3Social Media Management 4 yrsSMEVCSEPublished value£26,667

The software should enable the Senedd to efficiently plan, publish, manage, monitor and evaluate content across its official social media channels. It should support day-to-day communications activity, audience engagement, campaign delivery and performance reporting.

Contract period: 1 Feb 2027 – 31 Jan 2031 (4 yrs)Value: £26,667 exc. VAT · £32,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
Lot #4Social Media Listening 4 yrsSMEVCSEPublished value£41,667

The software should provide comprehensive monitoring, analysis and reporting of online conversations relevant to the Senedd, supporting proactive reputation management, audience insight, campaign evaluation and early identification of emerging issues.

The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.

Contract period: 1 Feb 2027 – 31 Jan 2031 (4 yrs)Value: £41,667 exc. VAT · £50,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: There may be a requirement for our Security team to utilise aspects of the listening software, including requiring access to more licences and more keywords with near real-time notifications. This may not be needed for the full duration of this requirement, or at all. We will notify the successful supplier in advance should this requirement be needed. The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 40 points on every lot: a 10% discount moves about 4 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
20 Jul 2026, 12:24 BST
Last source update
15 Sept 2026, 13:26 BST
Authority reference
1281
FTS notice number
2026/S 000-087296
Latest notice
Tender notice (UK4)
Classification (CPV)
Communication and multimedia software packageDatabase and operating software packageSoftware supply services
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-06ceb6 Find a Tender

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowed
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Submission deadline
12 Oct 2026, 10:00 BST
Clarification deadline
5 Oct 2026, 10:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Jul 2026 → 1 Feb 2027 · 7 dates
  1. Planning notice published99 days ago
    20 Jul 2026, 12:24 BST
  2. Market engagement88 days ago
    31 Jul 2026, 23:59 BST

    Interested suppliers can request the pre market engagement questionnaire by emailing alex.jennings@senedd.wales. The deadline for responses is 10am on 31/07/2026.

    The information gathered through this engagement will support the Commission in shaping any subsequent procurement strategy. Participation is voluntary, and responses will be used for research and planning purposes only. Completion of the questionnaire does not form part of any formal procurement process, nor does it create any obligation or advantage in any future tender.

    Suppliers with relevant experience are encouraged to take part. Your insights will help ensure that any future approach is well informed, proportionate, and aligned with best practice.

    We appreciate your time and contribution to this engagement exercise and look forward to hearing from you.

  3. Next notice expected64 days ago
    24 Aug 2026, 23:59 BST
  4. Tender notice published42 days ago
    15 Sept 2026, 13:26 BST
  5. Clarification questions by22 days ago
    5 Oct 2026, 10:00 BST
  6. Submission deadline15 days ago
    12 Oct 2026, 10:00 BST
  7. Today
    28 Oct 2026
  8. Contract startsin 95 days
    1 Feb 2027

Notice history

6 events · 2 releases on Find a Tender · since 20 Jul 2026
  1. Preliminary market engagement notice published
    20 Jul 2026, 12:24 BST
    UK2
  2. Tender notice published
    15 Sept 2026, 13:26 BST
    UK4
  3. Published value updated to £93,333
    15 Sept 2026, 13:26 BST
    was £136,400
  4. Status changed to active
    15 Sept 2026, 13:26 BST
  5. Procurement method changed
    15 Sept 2026, 13:26 BST
  6. Deadline published: 12 Oct 2026, 10:00 BST
    15 Sept 2026, 13:26 BST

Contracting authority & participating public bodies

Senedd Cymru / Welsh Parliament

Contracting authorityPublic authority - central governmentWelsh devolved regulations apply GB-PPON: PZHB-8494-NVZZ Senedd Cymru / Welsh Parliament, Cardiff, Wales, CF99 1SNContact name, email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure