Official UK procurement notice
Medical Aid Insurance for CBS Staff at the British High Commission Maputo
Authority: Foreign, Commonwealth and Development Office (Central government)
What is being bought
Published requirement descriptionThe British High Commission (BHC) Maputo intends to procure a Medical Aid Insurance Service Provider to deliver comprehensive medical aid and healthcare access services for approximately 199 beneficiaries, comprising locally engaged staff and eligible dependants.
The services required include:
Inpatient and outpatient medical cover.
Access to a network of hospitals, clinics, pharmacies, laboratories and specialist healthcare providers within Mozambique.
Overseas treatment arrangements where specialist care is unavailable locally.
Emergency medical evacuation and assistance services.
Claims administration, reimbursement management and pre-authorisation services.
Customer support, account management and member communication services.
Contract performance reporting and management information.
The contract is anticipated to run for an initial period of 36 months with an option to extend for up to a further 12 months. Services will be supplied on a managed medical aid basis, with the successful provider responsible for administering the scheme, managing healthcare provider networks, processing claims, supporting beneficiaries and ensuring continuous access to healthcare services throughout the contract term.
- The authority expects to re-tender this requirement around 1 Aug 2030, 23:59 BST.
- How the procedure runs: The procurement will be conducted using a Competitive Flexible Procedure. Suppliers will be invited to submit tenders in response to the Invitation to Tender (ITT). Tenders will be assessed against the Conditions of Participation and evaluated in accordance with the published technical and commercial evaluation criteria. The Authority may seek clarification of tenders and reserves the right to engage with bidders during the procurement process. Following initial evaluation, the Authority may invite bidders to participate in a Best and Final Offer (BAFO) stage. Where a BAFO stage is undertaken, bidders will be invited to submit revised proposals in accordance with instructions issued by the Authority. Final evaluation will be undertaken using the published award criteria and weightings of 60% Quality and 40% Price. The contract will be awarded to the supplier submitting the Most Advantageous Tender. Following completion of the evaluation process, the Authority intends to award the contract to the supplier submitting the Most Advantageous Tender. A standstill period will be observed prior to contract award. The Authority reserves the right not to undertake a BAFO stage and to award on the basis of initial tenders received.
CPV: Health insurance services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£960,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical Evaluation: 60%
- Commercial Evaluation: 40%
Published award criteria (2)
- Technical Evaluation: Tenderers will be evaluated against the published technical evaluation criteria contained within the Invitation to Tender. Assessment will include, but is not limited to: • Healthcare access and service delivery; • Compliance, governance, data protection and business continuity arrangements; • Healthcare provider network capability and coverage; • Performance management and reporting; • Overseas treatment, medical evacuation and reimbursement arrangements; • Customer service and relationship management; • Mobilisation and implementation planning; and • Added value services. Responses will be evaluated on the extent to which they demonstrate a clear understanding of the requirements and provide a credible, effective and proportionate approach to delivering the services described in the Statement of Requirements.
- Commercial Evaluation: Price will be assessed using the completed Pricing Schedule. Evaluation will be based on the total evaluated price submitted by bidders for the provision of medical aid services in accordance with the Statement of Requirements. Prices will be assessed to determine overall value for money and affordability.
No conditions of participation were published on the notice; check the tender documents.
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
- Turnover usually expected at this size: about £639,416 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How Foreign, Commonwealth and Development Office buys Insurance services (CPV 6651): the notice lists a non-UK location
No market comparison: the notice lists a non-UK delivery location. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Insurance services (CPV 6651) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered.
A local branch does not count if the registered address is elsewhere.
The notice lists delivery in Mozambique, so this procedure has no confirmed single UK region; the buyer’s figure reads its other awards, each against its own delivery region.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 62 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The buyer’s share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Missing bid counts may hide more single-bid awards. This share is a minimum.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid28%
2–341%
4–628%
7+3%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate0%
Within ±2%60%
Above estimate40%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Published estimate£960k
This lot lists only non-UK delivery addresses. Supplier examples below come from UK award history and are not checked for this delivery area.
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
This lot has only non-UK delivery countries in its published addresses, so the UK model forecast is withheld.
A forecast, not a list of bidders.
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £960k2 awards in 36m · last 12 months ago | 1 live · £314k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 29% below n=2 | |
| £354k1 awards in 36m · last 11 months ago | 1 live · £354k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 19% above n=1 | |
| £299k1 awards in 36m · last 34 months ago | None on file | no comparable pairs | |
| £81k1 awards in 36m · last 1 months ago | 1 live · £81k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs | |
| £54k1 awards in 36m · last 4 months ago | 1 live · £54k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
What this replaces i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
53% title match.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
53% title match.
A past supplier may not bid again.
The prior contract this notice most likely re-tenders · matched by title and category (53% title match), the holder is not guaranteed to re-bid
Provision of Medical Aid Service at British High Commission Maputo — held by Hollard Moçambique Companhia de Seguros, S.A.; no contract end date published.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Aug 2030
- First published
- 21 Sept 2026, 13:08 BST
- Last source update
- 23 Oct 2026, 14:01 BST
- Award evaluation window
- Submission end – 17 Dec 2026
- FTS notice number
2026/S 000-100522- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area in notice
- Official registry OCID
ocds-h6vhtk-07766aFind a Tender
- How it runs
The procurement will be conducted using a Competitive Flexible Procedure.
Suppliers will be invited to submit tenders in response to the Invitation to Tender (ITT). Tenders will be assessed against the Conditions of Participation and evaluated in accordance with the published technical and commercial evaluation criteria.
The Authority may seek clarification of tenders and reserves the right to engage with bidders during the procurement process. Following initial evaluation, the Authority may invite bidders to participate in a Best and Final Offer (BAFO) stage. Where a BAFO stage is undertaken, bidders will be invited to submit revised proposals in accordance with instructions issued by the Authority.
Final evaluation will be undertaken using the published award criteria and weightings of 60% Quality and 40% Price. The contract will be awarded to the supplier submitting the Most Advantageous Tender.
Following completion of the evaluation process, the Authority intends to award the contract to the supplier submitting the Most Advantageous Tender. A standstill period will be observed prior to contract award.
The Authority reserves the right not to undertake a BAFO stage and to award on the basis of initial tenders received.
How to participate & submission route
Official notice Submit via Jaggaer- Requests to participate (first stage)
- —
- Tender submission deadline
- 26 Nov 2026, 15:00 GMT
- Clarification deadline
- 6 Nov 2026, 15:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Suppliers should access the FCDO eSourcing portal (Jaggaer) to view and participate in the opportunity referenced in this notice. Suppliers who are not yet registered should complete the online registration process at fcdo.bravosolution.co.uk ↗.
All communications and clarification questions must be submitted through the messaging facility within the portal. Responses may be shared with all interested suppliers to ensure a fair and transparent process.
The information provided in this notice is indicative only and may be subject to change. The Authority reserves the right not to proceed with any procurement or contractual arrangement.
Timeline
21 Sept 2026 → 1 Feb 2027 · 8 dates- Planning notice published35 days ago21 Sept 2026, 13:08 BST
- Market engagement31 days ago25 Sept 2026, 23:59 BST
The purpose of this Preliminary Market Engagement (PME) is to gather market intelligence and obtain feedback from medical aid and medical insurance providers operating within Mozambique. The information collected will assist the British High Commission Maputo in refining its procurement strategy and ensuring that the future requirement is proportionate, deliverable and aligned with market capability.
Through this engagement, the Authority is seeking information relating to:
- Organisational structure, experience and presence within Mozambique;
- Regulatory compliance, licensing requirements and governance arrangements;
- Experience in delivering medical aid and medical insurance services to corporate, diplomatic, government and international organisation clients;
- Service delivery models, including member onboarding, customer support, claims administration and policy management;
- Healthcare provider network coverage within Mozambique and arrangements for overseas treatment and medical evacuation services;
- Data protection, information security and confidentiality controls;
- Indicative commercial models, operational risks, market constraints and opportunities for innovation; and
- Recommendations to assist the Authority in developing the final Statement of Requirements and procurement approach.
Responses will be collected through an online Microsoft Forms questionnaire, the link to which is provided within this notice. Suppliers are invited to complete and submit the questionnaire by the stated deadline. Information obtained through the PME will be used to inform and refine the procurement strategy, Statement of Requirements, Conditions of Participation, evaluation criteria and contractual arrangements.
This engagement is conducted under PA23 Section 16 and is solely for market engagement and information-gathering purposes. Participation is voluntary and will not form part of any future supplier evaluation, selection or down-selection process. Participation, or non-participation, will not affect a supplier's ability to participate in any subsequent procurement opportunity arising from this engagement. All information gathered will be managed in a manner that does not provide any supplier with an unfair advantage or distort competition.
PME Questionnaire Link: forms.cloud.microsoft/e/K0aWziB6Pj ↗
- Next notice expected26 days ago30 Sept 2026, 23:59 BST
- Tender notice published3 days ago23 Oct 2026, 14:01 BST
- Today26 Oct 2026
- Clarification questions byin 11 days6 Nov 2026, 15:00 GMT
- Submission deadlinein 31 days26 Nov 2026, 15:00 GMT
- Award decision expected byin 52 days17 Dec 2026, 23:59 GMT
- Contract startsin 97 days1 Feb 2027
Notice history
6 events · 2 releases on Find a Tender · since 21 Sept 2026- Preliminary market engagement notice published21 Sept 2026, 13:08 BSTUK2
- Tender notice published23 Oct 2026, 14:01 BSTUK4
- Published value updated to £960,00023 Oct 2026, 14:01 BSTwas £0
- Status changed to active23 Oct 2026, 14:01 BST
- Procurement method changed23 Oct 2026, 14:01 BST
- Deadline published: 26 Nov 2026, 15:00 GMT23 Oct 2026, 14:01 BST
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender