Official UK procurement notice
Meet & Greet Service (Luton)
Authority: NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (Central government)
What is being bought
Published requirement descriptionMeet & Greet Hospital Aftercare Service.
CPV: Community health services
The lotProcurement structure
single lot · no lot value publishedLot #1The service has the following objectives:Awarded
The service has the following objectives:<br/>
- Support early facilitated patient discharge from hospital - following an attendance at Accident and Emergency; an acute inpatient stay or a planned surgical procedure.<br/>
- Offer flexible, tailored levels of support once the patient returns home, which promotes and sustains independent living. <br/>
- Offers non-medical interventions to patients following discharge from hospital to enable them to remain at home and prevent readmission due to lack of basic home support. <br/>
- Help to reduce further hospital readmissions by supporting those people who have recently been discharged from hospital to receive longer term support when required. <br/>
- To provide a programme of reablement focusing on skills for individual’s daily living, that enables them to live more independently and reduce the need for ongoing support.<br/>
- Facilitates service user access into other voluntary and community based services that enables them to feel socially active and improves their capacity for independent living.<br/>
- Support annual health and social care campaigns such as reducing excess winter deaths, including seasonal flu vaccination campaign<br/>
- Improve patient experience and levels of confidence.<br/><br/>The expected outcomes of the Hospital Aftercare Service are:<br/>
- Clients report that their confidence to remain at home and live independently has increased<br/>
- That clients report good service satisfaction after a period of intervention from the service.<br/>
- A reduction in the number of bed days required by clients accessing the service<br/>
- A reduction in the use of hospital transport home following discharge<br/>
- An increase in the numbers of early facilitated patient discharges from hospital<br/>
- To maintain or reduce the percentage of patients that have a re-admission to hospital<br/><br/>BLMK ICB are intending to award a contract an existing provider following direct award process C for the following: <br/><br/>Meet & Greet Service<br/><br/>The contract is for a period of 1 year from 1st April 2026. <br/><br/>The expected lifetime value of the contract is £139,103.00
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 13 Mar 2026, 11:38 GMT
- Last source update
- 13 Mar 2026, 11:38 GMT
- FTS notice number
2026/S 000-022872- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066991Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight 25th March 2026. This contract has not yet formally been awarded: this notice serves as an intention to award under the PSR. Any written representations should be sent to agem.blmkicb.tntracker@nhs.net.<br/>The BLMK ICB Chiefs (Executives) gave approval of this in September 2025 at the scheduled Chiefs (Executives) Meeting. Conflicts of interests have been managed in line with the ICB’s Conflicts of Interest and Standards of Business Conduct Policy.
Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight 25th March 2026. This contract has not yet formally been awarded: this notice serves as an intention to award under the PSR. Any written representations should be sent to agem.blmkicb.tntracker@nhs.net.<br/>The BLMK ICB Chiefs (Executives) gave approval of this in September 2025 at the scheduled Chiefs (Executives) Meeting. Conflicts of interests have been managed in line with the ICB’s Conflicts of Interest and Standards of Business Conduct Policy.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Age Concern LutonSME | £139,103 † | — | Awarded |
Contracts
Contract 022872-2026-1 · Age Concern LutonSME
- Signed
- 2 Mar 2026
- Value
- £139,103
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NHS EnglandReview body
Bidders & participating suppliers
1 commercial party on the notice- Age Concern LutonAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.