Find a TenderAwarded
Published 9 Feb 2026, 12:05 GMT

Official UK procurement notice

MSK AI Service · UK public procurement notice

Official notice

Authority: Cambridgeshire Community Services NHS Trust (Central government)·Consortium: 2 public authorities

ServicesOpen procedureSME suitable
Published estimate£2,000,000exc. VAT
Awarded 2 Mar 2026
Awarded to Flok Health

What is being bought

Published requirement description

The Authority requirement is for a safe, consistent, affordable, and innovative UK based digital physiotherapy clinic using artificial intelligence (AI).<br/><br/>The expectation is for the delivery of an end-to-end clinical service for both new and existing patients; operating as a complete alternative to standard care pathways and not limited to an adjunctive, supplementary, or "waiting well" initiative.<br/><br/>The model specified is for a supplier capable of assuming full clinical and operational ownership of the entire patient pathway including initial referral intake, diagnostic triage, clinical assessment, individualised treatment planning, treatment delivery, and discharge.<br/><br/>To this end the supplier must be CQC registered to demonstrate robust clinical governance and the AI solution must be a class IIa medical device that is available 24/7 to ensure safe, rapid triage, and clinical diagnosis.

CPV: Medical practice and related services · Physiotherapy services

The lotProcurement structure

single lot · no lot value published
Lot #1This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk…Awarded

This notice is on behalf of Cambridgeshire Community Services NHS Trust and Norfolk Community and Health Care NHS Trust who from 1st April 2026 will become East of England Community Health & Care Trust.<br/><br/>The Trust are following the PSR Most Suitable Provider (MSP) process. This notice is a Contract Award Notice (Intention to award) F03 in line with the MSP process <br/><br/>All details of the services are in the Short Description. Additional information: It is anticipated that the contract for this service would start on 1st April 2026 and be awarded for a 3 Year initial term with 2 x 1 Year optional extension periods.

Delivery: East of England

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Feb 2026, 12:05 GMT
Last source update
2 Mar 2026, 10:18 GMT
FTS notice number
2026/S 000-018263
Classification (CPV)
Medical practice and related servicesPhysiotherapy services
Delivery area
East of England (UKH1)
Official registry OCID
ocds-h6vhtk-064b03 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

2 Mar 2026 → 2 Mar 2026 · 2 dates
  1. Next notice expected239 days ago
    2 Mar 2026
  2. Notice published238 days ago
    2 Mar 2026, 10:18 GMT

Notice history

3 events · 2 releases on Find a Tender · since 2 Mar 2026
  1. Status changed to complete
    2 Mar 2026, 10:18 GMT
  2. Procurement method changed
    2 Mar 2026, 10:18 GMT
  3. Buyer details updated
    2 Mar 2026, 10:18 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £2,000,0001 contract exc. VAT
Bids received 11 from SMEs
Contracts signed 1latest 2 Mar 2026
Awarded toValueDateStatus
Flok HealthSME£2,000,000 †—Awarded

Contracts

  • Contract 018263-2026-1 · Flok HealthSME

    Signed
    2 Mar 2026
    Value
    £2,000,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids1——

Contracting authority & participating public bodies

2 public bodies on the notice

CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST

Contracting authorityCentral GovernmentNHS HealthHealth GB-NHS: NHS Organisation Unit 7/8, Meadow Park, St. Ives, Cambridgeshire, East of England, PE274LGContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Flok Health LtdAwarded supplier13873781 Lime Tree Barn, Foxes Bridge Farm, Royston Lane, Comberton, Cambridge, East of England, CB23 7EE

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.