Official UK procurement notice
NHS 111 Integrated Urgent Care Contract
Authority: NHS North East and North Cumbria Integrated Care Board (Central government)
What is being bought
Published requirement descriptionNHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded via a Direct Award A process.
CPV: Health services
The lotProcurement structure
single lot · no lot value publishedLot #1This is a Provider Selection Regime (PSR) confirmation of contract award noticeAwarded
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded following a Direct Award A process.
NEAS provides management of 999 and 111 calls with established local pathways.
Contract Details - 1st October 2025 - 30th September 2028 with option to extend for 2 years up to 30th September 2030.
Contract Value - £75,730,850
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 11 Dec 2025, 13:54 GMT
- Last source update
- 11 Dec 2025, 13:54 GMT
- Authority reference
NENC024- FTS notice number
2025/S 000-082013- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f3e4Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
Contract has been awarded under the Direct A Process of PSR2023.
Publisher note: This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. NENC ICB Board & Executive Committee approved the IUC (111) Contract to proceed as a Direct Award A process. Conflicts of Interests were managed in line with NENC ICB policy and Regulation 21 of PSR 2023 and no conflicts of interest were identified during this process.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| North East Ambulance Service NHS Foundation Trust (NEAS) | £75,730,850 † | — | Awarded |
Contracts
NHS 111 Integrated Urgent Care Contract · North East Ambulance Service NHS Foundation Trust (NEAS)
- Signed
- 1 Oct 2025
- Value
- £75,730,850
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- North East and North Cumbria ICBReview body
Bidders & participating suppliers
1 commercial party on the notice- North East Ambulance Service NHS Foundation Trust (NEAS)Awarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.