Find a TenderAwarded without competition

Published 4 Nov 2021, 08:45 GMT

Official UK procurement notice

NSSCOVID-19 - 255 Vaccination Platform Development extension

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") (NHS & healthcare)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: Scotland (UKM)

Awarded value£155,580published contract · exc. VAT

Awarded 1 Oct 2021no call for competition

Awarded to ServiceNow

What is being bought

Published requirement description

NSS was commissioned by Scottish Government to deliver the vaccination solution for citizens in Scotland to be able to view appointments, schedule & reschedule appointments. Other elements of the solution will support case management for contact centre agents, inventory management and reporting across the scheduling components and inventory.

In November 2020 NSS on behalf of Scottish Government were commissioned to build and implement a National Vaccination Scheduling System (NVSS) for Covid-19 Vaccinations.

Following the successful rollout and implementation, the NVSS system was further enhanced to provide scheduling, and a new booking engine for winter flu and Covid-19 booster vaccinations, to enable citizens to self-book book appointments.

Due to the very challenging timescales for delivery, NSS do not have the resources in-house to meet the demand and therefore we require extension to the current contract to meet the agreed timescales.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1This is a directly awarded contract between the Authority on behalf of NHS Scotland to…Awarded

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic.

This award has been approved for reasons of extreme urgency brought about by events unforeseeable by the contracting authority in line with Regulation 33(1)(c) of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · Scotland

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 4 Nov 2021, 08:45 GMT
Last source update: 4 Nov 2021, 08:45 GMT
FTS notice number: 2021/S 000-027634
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: Scotland (UKM)
Official registry OCID: ocds-h6vhtk-02f360 Find a Tender

Why no open competition: Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive
Published justification: ServiceNow contractual agreement already in place (NSS192041).

Review and risk notes

Review procedure: Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: Resource constraints due to COVID have resulted in delay of publication of this award notice. (SC Ref:672605)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £155,5801 contract exc. VAT

Bids received 1

Contracts signed 1latest 1 Oct 2021

Awarded to	Value	Date	Status
ServiceNow	£155,580 †	—	Awarded

Contracts

Contract 027634-2021-1 · ServiceNow
Signed
1 Oct 2021
Value
£155,580
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 0 electronic	0	—	—

Contracting authority & participating public bodies

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contracting authorityNHS & healthcareBody governed by public lawHealth Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact name, email, phone

Dispute resolution & review bodies

Edinburgh Sheriff CourtReview body EdinburghContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

ServiceNowAwarded supplier ServiceNow, Third Floor, Future House, The Glanty, Egham, London, TW209AH

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.