Find a TenderAwarded without competition

Published 4 Nov 2021, 08:45 GMT

Official UK procurement notice

NSSCOVID-19 - 273a Contact Tracing Licences

Authority: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") (NHS & healthcare)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: Scotland (UKM)

Awarded value£1,563,030published contract · exc. VAT

Awarded 1 Oct 2021no call for competition

Awarded to ServiceNow

What is being bought

Published requirement description

The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within a period of 4 weeks in-house building on the NSS’s existing ServiceNow platform.

1500 licences were originally procured under contract award notice NSSCOVID-19 -228, with additional licenses subsequently procured due to the to the increase in +ve cases in Scotland and therefore the increase in contact tracers deployed to support this.We are currently licensed for 3100.

Following the true-up at annual contract renewal time, it is identified that 3810 licences would be required due to the increase in +ve cases in Scotland.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1This is a directly awarded contract between the Authority on behalf of NHS Scotland to…Awarded

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic.

This award has been approved for reasons of extreme urgency brought about by events unforeseeable by the contracting authority in line with Regulation 33(1)(b) of the Public Contracts (Scotland) Regulations 2015.

Delivery: Scotland · Scotland

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 4 Nov 2021, 08:45 GMT
Last source update: 4 Nov 2021, 08:45 GMT
FTS notice number: 2021/S 000-027633
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: Scotland (UKM)
Official registry OCID: ocds-h6vhtk-02f35f Find a Tender

Why no open competition: The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
Published justification: Additional software licences required to deliver continuity of essential service.

Review and risk notes

Review procedure: Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: Resource constraints due to COVID have resulted in delay of publication of this award notice. (SC Ref:672614)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £1,563,0301 contract exc. VAT

Bids received 1

Contracts signed 1latest 1 Oct 2021

Awarded to	Value	Date	Status
ServiceNow	£1,563,030 †	—	Awarded

Contracts

Contract 027633-2021-1 · ServiceNow
Signed
1 Oct 2021
Value
£1,563,030
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 0 electronic	0	—	—

Contracting authority & participating public bodies

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

Contracting authorityNHS & healthcareBody governed by public lawHealth Gyle Square (NSS Head Office), 1 South Gyle Crescent, Edinburgh, Scotland, EH12 9EBContact name, email, phone

Dispute resolution & review bodies

Edinburgh Sheriff CourtReview body EdinburghContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

ServiceNowAwarded supplier ServiceNow, Third Floor, Future House, The Glanty, Egham, London, TW209AH

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.