Find a TenderPast planning notice
Published 12 Dec 2022, 10:11 GMT

Official UK procurement notice

Out of Hours Tooling - Request for Information (RFI)

Official notice

Authority: The British Broadcasting Corporation (BBC)

Goods
Sectors: Software Packages & ERP (48) Delivery: UK
Planned pipeline value£1pipeline notice, not a live tender
Tender notice expected 12 Dec 2022from the planned procurement notice

What is being bought

Published requirement description

The BBC would welcome responses to this request for information (RFI) in order to inform our thinking prior to any potential procurement exercise.

The scope of this RFI is to investigate solutions to assist engineers who are on an out of hours support rota. The high level scope covers:

  • Scheduling management:

o Rota management and organisation of out of hours engineers into teams/groups to support products/services etc

  • Call out management:

o Phone numbers that route to whoever is on call (one per team / per product etc)

o Escalation management (e.g. route calls to an engineering manager/head of software/other appropriate escalation point etc in case of no answer)

o Notifications on call out such as Slack, email, MS Teams etc

The purpose of this notice is to invite interested parties to complete a questionnaire which will allow the BBC to:

  • build an understanding of current solutions available in the marketplace
  • gain feedback on:

o the availability of solutions in the marketplace,

o whether there is one solution to meet the needs, or whether these would need to be met by differing solutions

o whether functionality not currently met is on a supplier’s roadmap and any cost/timescales associated with building it in

o indicative costs and timescales for the on boarding of the solution

o support of solution

o any barriers to the implementation of the product/solution

Please note this invitation has been issued purely as an information seeking exercise and is not part of any formal procurement process.

CPV: Industry specific software package · Miscellaneous software package and computer systems · Software package and information systems

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Past planning notice
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
12 Dec 2022, 10:11 GMT
Last source update
12 Dec 2022, 10:11 GMT
Authority reference
PROC 2022 91
FTS notice number
2022/S 000-035026
Classification (CPV)
Industry specific software packageMiscellaneous software package and computer systemsSoftware package and information systems
Delivery area
UK
Official registry OCID
ocds-h6vhtk-038c86 Find a Tender

Publisher note: In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document. Please register your interest in this RFI by taking the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the RFI: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQ Open to all Suppliers' link. (These are Pre-Qualification Questionnaires open to any registered supplier). 2.3 - Click on the relevant PQQ to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk.

How it was run

Official notice
Run through: portal not identified

Tender documents are also served through a separate tool: https://bbc.bravosolution.co.uk ↗

Submission deadline
—

Timeline

12 Dec 2022 → 12 Dec 2022 · 2 dates
  1. Tender notice expected
    12 Dec 2022
  2. Notice published
    12 Dec 2022, 10:11 GMT

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

The British Broadcasting Corporation (BBC)

Contracting authorityBody governed by public lawMedia & Broadcasting Broadcasting House, Portland Place, London, UK, W1A 1AAContact name, email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.