Find a TenderAwarded
Published 7 Sept 2023, 14:47 BST

Official UK procurement notice

Personal Independence Payment (PIP) Assessment Service - Contract Extension - Lot 4

Official notice

Authority: Department for Work and Pensions acting for and behalf of the Department for Communities (DfC) formerly the Department for Social Development (DSD) in Northern Ireland (Central government)

Services
Sectors: Health & Social Care (85) Delivery: UK
Awarded value£163,461,524published contract · exc. VAT
Awarded 20 Nov 2012
Awarded to Capita Business Services Ltd
Contract term 11 yrs 3 moends 1 Mar 2024 · starts 20 Nov 2012

What is being bought

Published requirement description

No description was published on the notice. See the official documents.

CPV: Health and social work services

The lotProcurement structure

single lot · no lot value published
Lot #1The objective and independent assessment of the impact of health conditions and… 11 yrs 3 mo

The objective and independent assessment of the impact of health conditions and disabilities on claimants is central to the process of determining entitlement to PIP. The provider will carry out this assessment and provide information and advice to support the Authority’s decision-making processes.

The key elements of the service will include:

— The consideration of a claimant’s health conditions or disabilities and the impact on their daily life and mobility,

— Assessing individuals against criteria prescribed by the Authority,

— The delivery of Consultations to support the above,

— The gathering and consideration of evidence to support the above including, where necessary, paying appropriate fees for evidence,

— The completion of reports, including advice, to the Authority,

— The referral of assessment reports and any associated evidence to the Authority,

— Interpretation and advice to the authority on technical evidence,

— Follow up liaison with the Authority in relation to assessments, including the provision of relevant health professional expertise as required,

— The administration and management of the service, including scheduling of Consultations, ensuring that they are completed within timescales set down by the Authority,

— The recruitment, training and ongoing support of Health Professionals, including liaison with relevant professional bodies,

— The development of guidance and training in conjunction with the Authority,

— The provision of an enquiry service for individuals being assessed,

— The provision of a quality control regime, including a complaints function,

— The provision of management information as defined by the Authority,

— Initiatives and liaison with relevant organisations to support the provision of evidence,

— Liaison and collaborative working with local and national partners, including disability organisations, health professional bodies and the devolved administrations,

Contract period: 20 Nov 2012 – 1 Mar 2024 (11 yrs 3 mo)
Delivery: UK

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
7 Sept 2023, 14:47 BST
Last source update
7 Sept 2023, 14:47 BST
FTS notice number
2023/S 000-026497
Classification (CPV)
Health and social work services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03fadf Find a Tender

Publisher note: Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.

How it was run

Official notice
Submission deadline
—

Timeline

20 Nov 2012 → 7 Sept 2023 · 2 dates
  1. Contract starts
    20 Nov 2012
  2. Notice published
    7 Sept 2023, 14:47 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £163,461,5241 contract exc. VAT
Contracts signed 1latest 20 Nov 2012
Awarded toValueDateStatus
Capita Business Services Ltd£163,461,524 †—Awarded

Contracts

  • Contract 026497-2023-UI_DWP_100432-1 · Capita Business Services Ltd

    Signed
    20 Nov 2012
    Value
    £163,461,524
    Period
    20 Nov 2012 – 6 Sept 2024
    Status
    active
    • Change Extension of contract term by additional 6 months until 06.09.2024 due to an ongoing procurement process. The Department for Work and Pensions (DWP) led Functional Assessment Services (FAS) procurement, based on 5 geographic Lots (Lot 5 in Northern Ireland), was launched on 12 November 2021. FAS will replace the services currently provided by the MSS and PIP contracts. On 15 March 2023, DWP notified FAS bidders of the outcome of the procurement in Lots 1, 2, 4 and 5. Procurement activity in Lot 3 (Southwest England) continues, resulting in a DWP and DfC agreement to delay contract signature in all Lots to support full alignment in FAS transition to ‘go-live’ in 2024. DfC has a number of dependencies on DWP to enable it to comply with key Authority obligations in relation to FAS Lot 5 service delivery. It is anticipated that the completion of the FAS procurement exercise in Lot 3 will result in a 6-month delay in the contract signature for Lot 3 and consequently in Lots 1, 2, 4 and 5. Without an extension there would be a service provision gap, adversely impacting PIP customers and resulting in a failure of DfC to meet its statutory obligations. Furthermore, the absence of continuity in service provision would put at significant risk a vulnerable group of PIP recipients and create further hardship and disadvantage., Need for additional works, services or supplies by the original contractor/concessionaire: DfC considers Regulation 72(1)(b) PCR 2015 applicable. For the reasons in VII.2.I) above, the provision of additional services until 6 September 2024 has become necessary and: (i) interchangeability issues with a new supplier means these key services could be negatively impacted for technical and economic reasons. The implementation of the contract currently being procured will necessitate a lengthy handover period and make it impossible to introduce a new provider for a short extension period, as this would risk delivery of these services which provide critical statutory benefits to vulnerable people; (ii) appointing a new supplier to cover a short extension period (which DfC does not consider viable) whilst an incumbent is engaged in handover to a new FAS supplier, would result in significant duplication of costs and a loss of value for money for the taxpayer; (iii) the value of the contract for the extended period does not exceed 50% of value of original contract

Contracting authority & participating public bodies

Department for Work and Pensions acting for and behalf of the Department for Communities (DfC) formerly the Department for Social Development (DSD) in Northern Ireland

Contracting authorityCentral Government Hartshead Square, Sheffield, UK, S1 2FDContact email

Dispute resolution & review bodies

  • Department for Work and PensionsReview body London

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.