Find a TenderClosedTender notice
Published 22 May 2025, 17:46 BST

Official UK procurement notice

Postal Services · UK public procurement notice

Official notice

Authority: Sunderland City Council (Local council)

2 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£3,816,000total for 2 lots · £4,579,200 inc. VAT · 1 value update
Submissions closed 22 Oct 2026
Lots 2see the lot list below
Contract term 4 yrsends 30 Jun 2031 · up to 30 Jun 2033 with extensions · starts 1 Jul 2027

What is being bought2 lots · detail below

Published requirement description

Postal Services that includes hybrid mail, bulk mailings and revenues and benefits

  • No preliminary market engagement: The Authority undertook limited market engagement solely for the purpose of obtaining indicative market capacity information. Given the specialist nature of the market and the proportionate scope of the engagement, the Authority determined that publication of a Preliminary Market Engagement Notice would not provide additional benefit. The Authority has taken appropriate measures to ensure that competition is not distorted and that all bidders have access to the same information.

CPV: Postal services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£3,816,000 together) · evaluation weights differ by lot
Lot #1Hybrid and Bulk MailRenewal 4 yrsSMEVCSEPublished value£2,742,000

The Provider must be capable of supporting a full range of outbound customer communications, including (but not limited to) the printing and posting of hard copy documents, the generation and issuance of mail such as email and SMS, and the production of bulk documents from supplied data for delivery via either physical or digital channels.

The Council has operated a hybrid mail system for over seven years, during which time it has significantly transformed its outgoing mail processes to improve quality, flexibility, and digital capability. The Council is seeking opportunities to work collaboratively with Providers to further increase efficiency and reduce overall spend, potentially through greater consolidation of mail services and increased adoption of digital communication methods.

Jobs will be provided via upload to a hybrid mail system or via Secure File Transfer (SFTP) for bulk mailing.

The requirement for bulk mail is predominately from the Council's Revenues and Benefits services, which includes Council Tax, Non-Domestic Rates, Business Improvement District Levy, Periodic Income, Sundry Debts and Benefits Service

Contract period: 1 Jul 2027 – 30 Jun 2031 (4 yrs) · up to 30 Jun 2033 with extensionsValue: £2,742,000 exc. VAT · £3,290,400 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: The contract may be extended at the entire discretion of the Authority for a maximum period of up to 2 years.
Lot #2Physical MailRenewal 4 yrsSMEPublished value£1,074,000

The Council requires a postal services Provider to collect physical mail items from The Council's offices and post them on behalf of the Council and its Partners (The Council).

Volumes of post will not be evenly distributed across the year therefore the Provider must have flexibility to accommodate increased volumes during peak periods.

Contract period: 1 Jul 2027 – 30 Jun 2031 (4 yrs) · up to 30 Jun 2033 with extensionsValue: £1,074,000 exc. VAT · £1,288,800 inc. VAT
Delivery: North EastEligibility: SME eligible
Extensions: The contract may be extended at the entire discretion of the Authority for a maximum period of up to 2 years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSocial valueSplit
1 · Hybrid and Bulk Mail50%45%5%
2 · Physical Mail50%45%5%
What this means for your bid
  • Price carries 45 points on every lot: a 10% discount moves about 4.5 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
22 May 2025, 17:46 BST
Last source update
21 Sept 2026, 17:36 BST
Award evaluation window
Submission end – 3 Dec 2026
Authority reference
Open Reference 20262082
FTS notice number
2026/S 000-089364
Latest notice
Tender notice (UK4)
Classification (CPV)
Postal services
Delivery area
North East (UKC23)
Official registry OCID
ocds-h6vhtk-051f61 Find a Tender

How it was run

Official notice
Run through: OPEN-UK
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free
Submission deadline
22 Oct 2026, 12:00 BST
Clarification deadline
16 Oct 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

22 May 2025 → 1 Jul 2027 · 7 dates
  1. Planning notice published
    22 May 2025, 17:46 BST
  2. Next notice expected269 days ago
    30 Jan 2026, 23:59 GMT
  3. Tender notice published35 days ago
    21 Sept 2026, 17:36 BST
  4. Clarification questions by11 days ago
    16 Oct 2026, 12:00 BST
  5. Submission deadline5 days ago
    22 Oct 2026, 12:00 BST
  6. Today
    27 Oct 2026
  7. Award decision expected byin 37 days
    3 Dec 2026, 23:59 GMT
  8. Contract startsin 246 days
    1 Jul 2027, 00:00 BST

Notice history

6 events · 2 releases on Find a Tender · since 22 May 2025
  1. Pipeline notice published
    22 May 2025, 17:46 BST
    UK1
  2. Tender notice published
    21 Sept 2026, 17:36 BST
    UK4
  3. Published value published: £3,816,000
    21 Sept 2026, 17:36 BST
  4. Status changed to active
    21 Sept 2026, 17:36 BST
  5. Procurement method changed
    21 Sept 2026, 17:36 BST
  6. Deadline published: 22 Oct 2026, 12:00 BST
    21 Sept 2026, 17:36 BST

Contracting authority & participating public bodies

Sunderland City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PLVZ-4154-GGRZ City Hall, Plater Way,, Sunderland, North East, SR1 3AAContact name, email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender