Project 3730 - The Consumer Council - Implementation of a Complaints Handling Database

Official notice

Authority: The Consumer Council (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: Northern Ireland (UKN)

Awarded value£149,529published contract · exc. VAT

Awarded 1 Apr 2011no call for competition

Awarded to Entegraty Rainbird Solutions2 awards

What is being bought

Published requirement description

The Consumer Council is placing this voluntary transparency notice to alert economic operators

of its intention to modify the Provision of DNA Expert System contract in accordance with Regulation 72 (1) (b) of the Public Contracts Regulations 2015. This transparency notice does not place any obligation on the Authority to enter into this modification.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1The Consumer Council have a contract with Entegraty for 14 licenses to Sage CRM and…

The Consumer Council have a contract with Entegraty for 14 licenses to Sage CRM and for maintenance and support.

Delivery: Northern Ireland

Extensions: This contract commenced on 1 April 2011 for 1 year. Options for 4 1 year extensions for licensing, support and maintenance.

72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 5 Jan 2022, 11:45 GMT
Last source update: 21 Jan 2022, 10:04 GMT
FTS notice number: 2022/S 000-001808
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: Northern Ireland (UKN)
Official registry OCID: ocds-h6vhtk-030741 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: To ensure continuity of service to the Consumer Council for their critical business functions whilst the requirement is retendered, it is permissible to rely on regulation 72(1)(b) - additional works, services or supplies “have become necessary” and were not included in the initial procurement and a change of supplier would not be practicable (for economic, technical or interoperability reasons) and would involve substantial
inconvenience/duplication of costs.
The total value of this modification is £9907.72

Review and risk notes

Review procedure: The Public Contract Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). The authority incorporated a standstill period before the contract period was awarded. The standstill period was a minimum of 10 calendar days.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 2

Awarded value £149,5291 contract exc. VAT · 1 repeated publication of the same award counted once

Contracts signed 2latest 1 Apr 2011

Awarded to	Value	Date	Status
Entegraty Rainbird SolutionsSME	£149,529 †same award published again · counted once	—	Awarded
Entegraty Rainbird SolutionsSME	£149,529 †	—	Awarded

Contracts

Contract 000172-2022-1 · Entegraty Rainbird SolutionsSME
Signed
1 Apr 2011
Value
£149,529
Status
active
Contract 001808-2022-1-1 · Entegraty Rainbird SolutionsSME
Signed
1 Apr 2011
Value
£149,529
Status
active
- Change This modification is to extend the maximum end date of this contract to 30 September 2023., Need for additional works, services or supplies by the original contractor/concessionaire: To ensure continuity of service to the Consumer Council for their critical business functions whilst the requirement is retendered, it is permissible to rely on regulation 72(1)(b) - additional works, services or supplies “have become necessary” and were not included in the initial procurement and a change of supplier would not be practicable (for economic, technical or interoperability reasons) and would involve substantial inconvenience/duplication of costs. The total value of this modification is £9907.72

Contracting authority & participating public bodies

The Consumer Council

Contracting authorityLocal CouncilBody governed by public lawGeneral public services Floor 3, Seatem House, 28-32 Alfred Street, BELFAST, UK, BT2 8ENContact email

Dispute resolution & review bodies

The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015.Review body United Kingdom

Bidders & participating suppliers

1 commercial party on the notice

Entegraty Rainbird SolutionsAwarded supplier Unit 4 Sundial Court, Surbiton, Northern IrelandContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.