Official UK procurement notice
Provision of a National Rail Communications Centre Service
Authority: Train Information Services Limited
What is being bought
Published requirement descriptionProvision of rail operational services and information to support and update critical rail industry systems, websites and social media with up to date train service information and related services for use within the rail industry and the public. The service also deciphers and manages real-time service disruption updates 24/7 364 days a year.
CPV: Support services for railway transport
The lotProcurement structure
single lot · no lot value publishedLot #1Provision of rail operational information services to support and update rail industry…
Provision of rail operational information services to support and update rail industry websites and social media with up to date train service information and related services.
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 8 Sept 2023, 16:35 BST
- Last source update
- 8 Sept 2023, 16:35 BST
- FTS notice number
2023/S 000-026704- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03fb6aFind a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
In accordance with Regulation 50(1)(c)(ii)) of the UCRs 2016 due to the rail industry specific technical nature of the services and related training required the services can be supplied only by a particular supplier due to competition being absent for technical reasons.
The service requires the knowledge and application of UK railway operating procedures and systems, in-depth rail geography including localised routes and the interpretation of related operational information so that this can be distributed in other downstream systems and websites for use within the rail industry and by the public. This is critical to the provision of the services.
The service requires expansive and subject matter expertise in specific rail industry knowledge and application of complex UK railway operating procedures and its vast range of operational systems.
The supplier holds all of the above attributes and is a rail operator within the United Kingdom operating freight train services.
For the services to be provided by a different supplier would require substantial training and familiarisation in rail operational procedures and systems prior to the commencement of the services which would take a considerable amount of time and cost.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 further award records carry no date or value.
Contracts
Contract 026704-2023-Provision of a National Rail Communications Centre Service-1 · supplier not published
- Signed
- 8 Sept 2023
- Value
- —
- Status
- active
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Rail Delivery GroupReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.