Find a TenderAwarded without competition
Published 10 May 2021, 11:15 BST

Official UK procurement notice

Provision of an independent Freedom to Speak Up Guardian Service

Official notice

Authority: NHS Highland (NHS & healthcare)

ServicesAward procedure without prior publication of a call for competition
Awarded value£351,400published contract · exc. VAT
Awarded 6 Mar 2020no call for competition
Awarded to The Guardian Service Ltd

What is being bought

Published requirement description

Guardian service for NHS Highland staff

CPV: Staff development services

The lotProcurement structure

single lot · no lot value published
Lot #1NHS Highland have a critical and urgent need to establish a Guardian / Speak up…Awarded

NHS Highland have a critical and urgent need to establish a Guardian / Speak up service by July 2020, as recommended in the Sturrock review, to provide an independent channel for colleague concerns to be raised where other channels have not worked or cannot be used. This is also aligned to how we wil implement the revised National Whistleblowing standards in Highland in July 2020.

NHS Highland do not have the capacity, time or skills to set up an internal speak up service, and the culture issues experienced mean that an externally hosted service is critical at this time to built trust of the service. We have reviewed the market and the only established provider of this service that we have identified with appropriate and relevant NHS specific experience is The Guardian Service. The Guardian Service have extensive experience in setting up and running this service across many years and we have testimony from other NHS trusts in England and Wales who already work with them. Their approach of working in partnership with the organisation and key stakeholders is essential to the service working effectively and learning from the issues which are raised.

Delivery: Scotland · Across the NHS Highland area
Extensions: NHS Highland might increase the number of Guardians provided to staff as part of this service dependent on the uptake of the service by staff, something which is currently unknown.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
10 May 2021, 11:15 BST
Last source update
10 May 2021, 11:15 BST
Authority reference
HH083-20
FTS notice number
2021/S 000-010089
Classification (CPV)
Staff development services
Delivery area
Scotland (UKM6)
Official registry OCID
ocds-h6vhtk-02aeda Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

This procurement is unique in that the provider is offering a technical solution, based on it's specific positioning and experience, the likes of which is not available elsewhere in exactly the form that we desire to employ.

Publisher note: (SC Ref:651286)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £351,4001 contract exc. VAT
Bids received 1
Contracts signed 1latest 6 Mar 2020
Awarded toValueDateStatus
The Guardian Service LtdSME£351,400 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 0 electronic0——

Contracting authority & participating public bodies

NHS Highland

Contracting authorityNHS & healthcareMinistry or any other national or federal authority, including their regional or local subdivisionsHealth Assynt House, Beechwood Park, Inverness, Scotland, IV2 3BWContact name, email, phone

Dispute resolution & review bodies

  • Scottish Courts and TribunalsReview body InvernessContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.