Find a TenderClosedTender notice
Published 18 Mar 2026, 16:05 GMT

Official UK procurement notice

Provision of an Older Persons Housing Related Support Service

Official notice

Authority: Bridgend County Borough Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£2,500,000≈ £833k / year · £3,000,000 inc. VAT · 1 value update
Submissions closed 18 Sept 2026
Next notice expected 27 Jul 2026
Contract term 3 yrsends 31 Dec 2029 · up to 31 Dec 2031 with extensions · starts 1 Jan 2027

What is being bought

Published requirement description

This advert describes the requirements Bridgend County Borough Council (the Council) has for an Older Person’s housing related support service. There will be one contract encompassing the following three elements of Service delivery to deliver one seamless Service:

 Older Person’s Floating Support in the community

 Hospital Discharge Support

 Support to Extra Care Schemes

According to the most recent Census (2021) the population of Wales is estimated to be 3,107,500. When reviewed most recently in mid-2024, this had increased to 3,187,000. This is mainly as a result of positive net international migration, according to Welsh Government research. People aged 65 years or older were estimated to account for just over a fifth of the total population in Wales in mid-2024 (21.7%, or 693,000 people). The number has increased by 13.2% in the last 10 years, since mid-2014. The number of people aged 75 years or older has increased by just under a quarter during the same period (up 23.7%), from around 275,000 people in mid-2014 to around 340,000 people in mid-2024.

There have also been some stark societal shifts over recent years. For example, the estimated number of people living alone and in need of support has been increasing steadily over the last decade. Today, people aged 65 and over make up 47% of single person households and may need additional support with housing related matters.

This tender exercise seeks to appoint a support Provider who will deliver a Service offering housing related support to the growing population of vulnerable older people aged 55+. The Service provider will be flexible in accepting referrals for those 50+ should demand for the Service arise, and capacity allow. The Service will develop innovative responses to meet the increased demand and to support people in a different way. The Service will help Service Users maintain their independence in the community, including in the county borough’s Sheltered Accommodation schemes as well as in the three Extra Care schemes.

Housing related support enables vulnerable people to sustain their tenancy or home and reduces the need for more intensive and costly support at a later stage. It aims to help people maintain their independence and encourages people to settle back into the community. Support will be solution focussed, aimed at resolving issues and preventing crisis.

The Service will assist with the vision of the Housing Support Grant that promotes “A Wales where nobody is homeless and everyone has a safe home where they can flourish and live a fulfilled, active and independent life”.

Furthermore, it will support the Council in fulfilling its duties under the Housing (Wales) Act 2014, Social Services and Wellbeing (Wales) Act 2014 and Well-being of Future Generations (Wales) Act 2015.

These Services will also assist the Council in meeting the aims and objectives set out in the Council’s Homelessness Strategy 2022-2026, as well as the imminent 2026 – 2030 strategy and subsequent Action Plan. The current strategy highlights that homelessness is consistently increasing in the borough, including those who are 55+. There is also an acknowledgment that increased accommodation units and models of support are necessary. The current homelessness strategy highlights the importance of offering a range of Services and accommodation options to meet the needs of all applicants.

This contract period will be for 3 years, commencing on 1st January 2027 with the option to extend for up to 24 months.

The financial envelope for the contract will be £500,000 per annum.

  • The authority expects to re-tender this requirement around 1 Jul 2031, 23:59 BST.

CPV: Social work services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsSMEVCSEPublished value£2,500,000
Contract period: 1 Jan 2027 – 31 Dec 2029 (3 yrs) · up to 31 Dec 2031 with extensionsValue: £2,500,000 exc. VAT · £3,000,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: Subject to funding, and approval of both parties, the contract has an Option to Extend for a Further Period of Up to 24 Months

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Quality: 80%
  • Commercial: 20%
Published award criteria (2)
  • Commercial: Weighted 200 Points (20%)
  • Quality: Weighted on evaluation as 80% of the overall contract broken down in to : Method Statement Questions 500 points (50%) Interview 300 Points (40%)
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Jul 2031
First published
18 Mar 2026, 16:05 GMT
Last source update
7 Aug 2026, 13:37 BST
Award evaluation window
Submission end – 19 Oct 2026
Authority reference
B708/26
FTS notice number
2026/S 000-075308
Latest notice
Tender notice (UK4)
Classification (CPV)
Social work services
Delivery area
Wales (UKL17)
Official registry OCID
ocds-h6vhtk-066e0d Find a Tender

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowedLanguage: EN, CY
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Submission deadline
18 Sept 2026, 12:00 BST
Clarification deadline
11 Sept 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release

This tender opportunity is published via etenderwales via the link below.

etenderwales.ukp.app.jaggaer.com/web/login.shtml ↗

itt_126661 - The Provision of an Older Persons Housing Support Service

Timeline

18 Mar 2026 → 1 Jan 2027 · 8 dates
  1. Planning notice published222 days ago
    18 Mar 2026, 16:05 GMT
  2. Market engagement148 days ago
    31 May 2026, 23:59 BST

    We will be holding Provider Events on 28th April and 1st May 2026 (timeslots to be confirmed with interested providers). The purpose of holding a Provider Event is to establish the level of market interest and to gather information that will be beneficial in the tendering process. It will also be an opportunity for the providers to ask any questions about the contract. The event format will be 1-1 bookable timeslots with the provider and Bridgend Council officers present. It will take place online via Microsoft Teams.

    All providers are welcome to attend and enquire. However, we always encourage local small and medium-sized enterprises to participate.

    These events are not a formal call for competition, and non-participating providers will still be eligible to bid for the contract.

    The formal Invitation to Tender will be published at the end of July 2026.

    To book your time slot, please email: ryan.jones@bridgend.gov.uk and cc: jessica.ware@bridgend.gov.uk

  3. Next notice expected91 days ago
    27 Jul 2026, 23:59 BST
  4. Tender notice published80 days ago
    7 Aug 2026, 13:37 BST
  5. Clarification questions by45 days ago
    11 Sept 2026, 17:00 BST
  6. Submission deadline38 days ago
    18 Sept 2026, 12:00 BST
  7. Award decision expected by7 days ago
    19 Oct 2026, 23:59 BST
  8. Today
    26 Oct 2026
  9. Contract startsin 66 days
    1 Jan 2027

Notice history

8 events · 4 releases on Find a Tender · since 18 Mar 2026
  1. Preliminary market engagement notice published
    18 Mar 2026, 16:05 GMT
    UK2
  2. Preliminary market engagement notice published
    23 Mar 2026, 09:49 GMT
    UK2
  3. Preliminary market engagement notice published
    31 Mar 2026, 15:13 BST
    UK2
  4. Tender notice published
    7 Aug 2026, 13:37 BST
    UK4
  5. Published value updated to £2,500,000
    7 Aug 2026, 13:37 BST
    was £2,055,000
  6. Status changed to active
    7 Aug 2026, 13:37 BST
  7. Procurement method changed
    7 Aug 2026, 13:37 BST
  8. Deadline published: 18 Sept 2026, 12:00 BST
    7 Aug 2026, 13:37 BST
Published amendments (2)

Adding in an additional email address to arrange to book pre-market engagement event: To book your time slot, please email: ryan.jones@bridgend.gov.uk and cc: jessica.ware@bridgend.gov.uk

Due to unexpected absences please can interested providers send requests to attend the provider event to: leanne.brown1@bridgend.gov.uk Add in additional email address for bidders to contact to book in to pre-market engagement event. Please forward any requests to leanne.brown1@bridgend.gov.uk

Routine re-releases (4)
  • 2026-03: 1 release · 18 Mar 2026

Contracting authority & participating public bodies

Bridgend County Borough Council

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PPQG-8216-YQLW Bridgend County Borough Council, Bridgend, Wales, CF31 4WBContact name, email, phone

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

  • Technical specifications tenderTechnical specificationsFull detailed specifications, including the complete service specification document, evaluation methodology, and contract terms, are available within the eTenderWales portal under reference itt_126661. Bidders must register with eTenderWales to access the tender pack. This opport…

Notices published for this procedure