Find a TenderAwarded
Published 17 Apr 2023, 15:04 BST

Official UK procurement notice

Provision of Audio Guide Hardware, Maintenance & Content Production

Official notice

Authority: Historic Environment Scotland

ServicesOpen procedure
Published estimate£3,000,000exc. VAT
Submissions closed 22 May 2023awarded 4 Jul 2023
Awarded to Imagineear Ltd

What is being bought

Published requirement description

Provision of Audio Guide Hardware Maintenance and Content Production

  • Recurrence: Ten years from April 2023

CPV: Electronic information services

The lotProcurement structure

single lot · value published
Lot #1Historic Environment Scotland requires a supplier to manage and maintain audio guide…AwardedRenewalPublished value£3,000,000

Historic Environment Scotland requires a supplier to manage and maintain audio guide hardware and content at our Properties in Care. This covers proactive and reactive maintenance of our existing hardware, including replacement where required. The contract further includes the planning, development and production of new high-quality audio-guide tours and changes, updates and additions to existing tours. The contract also involves providing and hosting versions of the tours for visitors’ own devices, including upkeep of existing products and the development of new ones. The contract will also include multimedia elements on the tours including images, video, and other functionality.

Delivery: Scotland
Extensions: The Contracting Authority reserves the right to request additional deliveries by the successful Tenderer, either intended as partial replacement of supplies or installations or as extensions of existing supplies and installations. The Contracting Authority may at its sole discretion exercise this option. · Following the initial 3 year period there will be the option to extend the contract for three periods of 24 months each, with a final option to extend for 12 months after this (3+2+2+2+1). If all extensions are activated the total contract length would be ten years. The estimated value given is the estimated value of the contract in the event that all extension options are taken up.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Conditions of participation2
  • Economic & financial standing

    HES use Scotbis, an independent provider of business credit reports, to assess the financial standing of tenderers. The overall aim of this assessment is to ensure, as far as possible, that any potential Supplier will not have financial difficulties that endanger their ability to perform the Contract. If financial information cannot be gained from that source Historic Environment Scotland will request that you provide full audited accounts for the last full financial year. If Suppliers cannot provide any of the assurances as detailed above, and it is determined by HES that your financial strength is not adequate, then your company may not pass the financial evaluation. If you can provide the assurances as detailed above, HES may explore these options with you before determining whether your company can be taken forward in this procurement exercise. Bank details may also be sought to support the above.

    Minimum: With reference to SPD question 4B.5, it is a requirement of this contract that bidders hold, or can commit to obtain, prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Public Liability Insurance - 1 million GBP Prof…
  • Technical & professional ability

    With reference to SPD question 4C1.2 - Bidders will be required to provide 3 examples that demonstrate that they have the relevant experience to deliver the services as described in the contract notice and tender documents.

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Ten years from April 2023
First published
17 Apr 2023, 15:04 BST
Last source update
13 Jul 2023, 08:38 BST
Award evaluation window
22 May 2023 – …
Authority reference
HES/C/4132
FTS notice number
2023/S 000-020037
Classification (CPV)
Electronic information services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-03bf3a Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: (SC Ref:737997)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
22 May 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
150 days from the deadline
Bids opened
22 May 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

22 May 2023 → 13 Jul 2023 · 3 dates
  1. Submission deadline
    22 May 2023, 12:00 BST
  2. Bids opened
    22 May 2023, 12:00 BST
  3. Notice published
    13 Jul 2023, 08:38 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    13 Jul 2023, 08:38 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £600,6811 contract exc. VAT
Bids received 3
Contracts signed 1latest 4 Jul 2023
Awarded toValueDateStatus
Imagineear Ltd£600,681 †—Awarded

Contracts

  • Contract 020037-2023-HES/C/4132-1 · Imagineear Ltd

    Signed
    4 Jul 2023
    Value
    £600,681
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids · 3 electronic · 3 from abroad0——

Contracting authority & participating public bodies

Historic Environment Scotland

Contracting authorityNon-Departmental Public Body Tourism, Built Environment, Conservation, Heritage Longmore House, Salisbury Place, Edinburgh, Scotland, EH9 1SHContact email Published organisation website ↗

Dispute resolution & review bodies

  • Edinburgh Sheriff CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice
  • ImagineearAwarded supplier The Blomfield Rooms, Fulham Palace, Bishop's Avenue, London, London, SW6 6EA

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.