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Find a TenderAwardedContract details notice
Published 29 Sept 2026, 12:07 BST

Official UK procurement notice

Provision of Dynamics Engineering Service

Official notice

Authority: Driver and Vehicle Licensing Agency (Central government)

Award under framework
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£14,000,000published award · exc. VAT
Awarded 29 Sept 2026
Awarded to cloudThing Limited

What is being bought

Published requirement description

DVLA requires a supplier to provide a flexible delivery of highly skilled software development resources to continue the design, development, and support of new caseworks solutions, integrated with our development teams and able to solve complex problems, via a call off agreement to:

Advise on best practice implementation

Configure and implement Dynamics 365 Customer Service and Power Platform in line with the minimum organisational requirements for our remaining Casework services

Advise on Continuous improvement and support enhancements to our current implementation

Build integration APIs and new customer facing UIs on the DVLAs cloud platform using the DVLAs approved technology stacks

Integrate with existing legacy systems

Support DVLA’s digital strategy of creating online services to improve overall customer service.

As an indicative guide, DVLA expects delivery activity may typically require around 20 - 30 supplier resources at any one time, with the ability to scale up or down depending on demand, delivery phase and the number of active Statements of Work.

This is not a guaranteed level of demand and any resources required will be confirmed through individual Statements of Work.

Capability provided under Statement of Works (SOWs) will need to work closely with and take direction from DVLA product teams.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: UK
72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record
Procedure method
Award under framework
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Call-off under a framework
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
29 Sept 2026, 12:07 BST
Last source update
23 Oct 2026, 14:08 BST
Authority reference
CRN9044
FTS notice number
2026/S 000-100532
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-077c52 Find a Tender
Related procedures1

How it was run

Official notice
Submission deadline
—

Timeline

8 Oct 2026 → 23 Oct 2026 · 2 dates
  1. Standstill ends18 days ago
    8 Oct 2026, 23:59 BST
  2. Notice published3 days ago
    23 Oct 2026, 14:08 BST

Notice history

3 events · 2 releases on Find a Tender · since 29 Sept 2026
  1. Contract award notice published
    29 Sept 2026, 12:07 BST
    UK6
  2. Contract signature expected
    13 Oct 2026, 23:59 BST
    scheduled
  3. Contract details notice published
    23 Oct 2026, 14:08 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £14,000,0001 award exc. VAT
Contracts signed 1latest 21 Oct 2026
Awarded toValueDateStatus
cloudThing Limited2 Nov 2026 – 1 Nov 2029 · up to 1 Nov 2030Extensions: option of 1 additional year.£14,000,00029 Sept 2026Awarded

Contracts

  • Provision of Dynamics Engineering Service · cloudThing Limited

    Signed
    21 Oct 2026
    Value
    £14,000,000
    Period
    2 Nov 2026 – 1 Nov 2029 · up to 1 Nov 2030 with extensions
    Status
    active
    Extensions
    a plus 1 year extension option is available.
    3 agreed KPIs: Performance to Pay · Partnering Behaviours and Value · People (resourcing)
    • Performance to Pay, In accordance with the Performance to Pay process, the supplier must submit the following inputs in a timely manner: accurate and complete timesheets, acceptance certificates, supplier reports, and invoices
    • Partnering Behaviours and Value, Supplier promotes positive collaborative working relationships, within and across team, by acting in a transparent manner. Supplier shows commitment to Buyer goals through adding value over and above the provision of compensated skilled Supplier Staff and/or facilities. manage scale-down through planned transitions and knowledge continuity, ensuring delivery is not impacted.
    • People (resourcing), Successful recruitment and placement of key resources or provision of facilities meet the planned deliverables and contractual obligations. Mobilisation within 2-5 days for known resources and 5-10 days for new resources, maintaining continuity across teams. The Supplier pro-actively manages their resource skills or state of facilities by identifying issues early, and in a timely fashion, addressing any deficits. rapid backfill using pre-qualified pipelines and known resource’s ability to flex niche roles (e.g. SDET, platform engineers, architects) as needs change maintaining continuity within blended teams to avoid disruption.

Contracting authority & participating public bodies

Driver and Vehicle Licensing Agency

Contracting authorityPublic authority - central government GB-PPON: PYVZ-4215-PGYM Longview Road, Swansea, Wales, SA6 7JLContact email

Bidders & participating suppliers

1 commercial party on the notice
  • KERV DIGITAL LIMITEDAwarded supplierGB-PPON: PNMD-8582-WPVM 1 Finsbury Avenue, LONDON, London, EC2M 2PFContact email, phone

Official documents & specifications (3)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender