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Published 20 Feb 2025, 16:02 GMT

Official UK procurement notice

Provision of TRAMS Digital Ordering and Workflow Process Solution

Official notice

Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)

GoodsOpen procedure
Budget not disclosedValue not published
Submissions closed 2 Apr 2025

What is being bought

Published requirement description

NHS Wales Shared Services Partnership (NWSSP) are seeking to appoint a strategic partner to deliver a digital ordering and workflow process solution on behalf of the Transforming Access to Medicines (TRAMS) programme.

The key deliverable for this procurement is a digital ordering and workflow process service that will facilitate customers ordering products from an agreed Medicines Product Catalogue.

The Contracting Authority is seeking to appoint a supplier who is able to deliver all aspects of the service, including:

  • the software and application support
  • the resilient and secure hosting and infrastructure support
  • Recurrence: To be confirmed upon contract end

CPV: Industry specific software development services · Software package and information systems

The lotProcurement structure

single lot · no lot value published
Lot #1The Transforming Access to Medicines (TRAMS) programme is a programme to establish a…Renewal

The Transforming Access to Medicines (TRAMS) programme is a programme to establish a new Pharmacy Technical Service which will, in essence, be a medicines manufacturing service, whereby customers (typically NHS Wales Health Boards/Trusts) will be placing orders for medicines.

The TRAMS programme is a strategic Welsh Government programme delivered in partnership with NHS Wales Shared Services Partnership and the Health Boards/Trusts to transform Pharmacy Technical Services in Wales. The Minister for Health and Social Services endorsed the new service in an announcement on 17 March 2021. The Digital System Project is one of the main projects that underlines this programme, which has Welsh Government approval. The Digital System will become the backbone, which will underpin the operation of the new Pharmacy Technical Service.

The aims of the overall TRAMS programme are:

  • To enable staff in hospitals and cancer centres to order medicines they need in a timely, safe, and efficient way
  • To facilitate the smooth operation of the medicine’s preparation service with workflow, stock control and manufacturing planning.

The new Digital System will not be replacing an existing service and so will be used to support a new Pharmacy Technical Service, enabling medicines to be:

  • Ordered by pharmacy staff from the hospital,
  • Manufactured in accordance with Standard Operating Procedures,
  • Quality Assurance checked,
  • Dispatched, and
  • Invoiced

The key deliverable for this procurement is a digital ordering and workflow process service that will facilitate customers ordering products from an agreed Medicines Product Catalogue.

Without the digital ordering system in place, patients will not be able to receive their medicine, including urgent Chemotherapy and post-surgery requirements.

The Contracting Authority is seeking a supplier able to deliver all aspects of the service including:

  • The software and application support
  • The resilient and secure hosting and infrastructure support
Delivery: Wales · Newport
Extensions: Initial contract duration 7 years with the option to extend for a further five years (3+1+1)Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · To be confirmed upon contract end
First published
20 Feb 2025, 16:02 GMT
Last source update
20 Feb 2025, 16:02 GMT
Award evaluation window
2 Apr 2025 – …
Authority reference
NWSSP-OJEU-58617
FTS notice number
2025/S 000-006365
Classification (CPV)
Industry specific software development servicesSoftware package and information systems
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-04e561 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Bidders should note that they will be required to enter into terms and conditions of contract as set out in the tender documents and that save for matters of clarification or consistency, the contracting authority will not negotiate the terms. The Contracting Authority is proposing to use the Open Procedure under the Public Contracts Regulations (2015) to conduct this procurement. Velindre University NHS Trust will award the contract as hosts of NHS Wales Shared Services Partnership - Procurement Services. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders. The contracting authority reserves the right to award the Contract in whole or in part. The contracting authority reserves the right to pause, halt and/or annul the tendering process and not to award the Contract. The Contract to which this procurement relates are funded via Welsh Government funding. Please refer to the invitation to tender for rights reserved to the contracting authority should the said funding cease or reduce. Delivery of the requirement under the proposed Contract is on or around 18th August 2025. To complete your formal proposal, please access the ITT via the Bravo eTender Wales portal where you will find a full suite of tender documentation. 1. Register your company on the eSourcing portal (this is only required once) - Browse the eSourcing portal: https://etenderwales.bravosolution.co.uk/ and click the link to register - Accept the Ts and Cs and click 'continue' - Enter your correct business/user details 2. Express and interest in the tender - Log into the portal with the username/password - Click the 'ITT Open to all suppliers' link - Click on itt_115830 - Click the 'express interest' button at the top of the page - This will move the ITT into your 'my ITT's page (this is a secure area reserved for your projects only) - You can now access any attachments by clicking 'buyer attachments' in the 'ITT details' box 3. Responding to the tender - Click 'my response' under 'ITT details' and you can choose to 'create response' or to 'decline to respond' (please give a reason if declining) - You can now use the 'messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion and then follow the on screen instructions to complete the tender response NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=148255 Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: detailed within the tender documentation. (WA Ref:148255) The buyer considers that this contract is suitable for consortia.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN, CY
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
2 Apr 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Bids opened
2 Apr 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Feb 2025 → 2 Apr 2025 · 3 dates
  1. Notice published
    20 Feb 2025, 16:02 GMT
  2. Submission deadline
    2 Apr 2025, 12:00 BST
  3. Bids opened
    2 Apr 2025, 12:00 BST

Contracting authority & participating public bodies

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Contracting authorityCentral GovernmentBody governed by public lawHealth 4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw, Cardiff, UK, CF15 7QZContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria