Find a TenderCancelled
Published 26 Oct 2023, 14:53 BST

Official UK procurement notice

PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES

Official notice

Authority: University of Glasgow (Education)

ServicesOpen procedure
Published estimate£1,800,000exc. VAT
Submissions closed 27 Nov 2023

What is being bought

Published requirement description

PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL.

Tender documents available from Public Contracts Scotland.

Tender returns should be submitted via Public Contracts Scotland, no paper copies will be accepted. Should paper tenders be submitted, they will be rejected. Further to this any questions or communications regarding individual tender exercises must be sent via the Public Contracts Scotland Portal. Tender queries received through any other channel will not be answered. Should users of Public Contracts Scotland have any problems with the web site they should contact website Support Desk, contact details can be found by following the ‘Contact Us’ option on the left hand menu at www.publiccontractsscotland.gov.uk/default.aspx ↗

CPV: Data security software development services

The lotProcurement structure

single lot · no lot value published
Lot #1PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3…CancelledRenewal

PURCH2317 PROVISION OF A CONTRACT FOR MANAGED SECURITY SERVICES FOR THE PERIOD OF 3 YEARS WITH THE OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACH WITH BREAKPOINTS AT EACH 12 MONTH INTERVAL.

The UofG Information Security team establishes the policy, toolset, and oversight for robust defence against cyber threats. Cyber security alerts are generated around the clock, given the University's extensive online operations. The University has adopted Office 365 Education A5 Licensing and currently leverages Microsoft Sentinel as a SIEM and alerting tool. In addition to Sentinel's native and Microsoft 365 Defender alerts, we also incorporate Suricata IDS and select Windows log-based events. These are likewise accessible to UofG staff through the console.

We necessitate services encompassing Security Operations Centre with Microsoft XDR capabilities as well as an Incident Response retainer to bolster our cybersecurity posture.

A partner is required assist with the operations and engineering tasks associated with the monitoring of this system in a 24x7x365 fashion. Actioning agreed alerts according to UofG playbook specifications (this could include a wide range of responses including, isolation machine with malware, flagging email accounts as compromised, initiating remote forensic investigations)

We are also seeking a partner to provide additional Threat Hunting, Threat Intelligence and advice on security best practice and design for gathering further security telemetry from a diverse set of technologies such as additional server-based log sources, Sophos Central, Cisco Firepower and InfoBlox. To help us further increase our visibility and security posture.

We additionally require Incident Response capability to be offered via retainer.

Refer to ITT document for detailed specification.

Delivery: Scotland
Extensions: OPTION TO EXTEND FOR TWO PERIODS OF 12 MONTHS EACHVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (6)
  • Technical Capability: 25%
  • Functionality: 10%
  • Additional Services and Supplier Certifications: 10%
  • Customer Access: 10%
  • University Terms and Conditions: 5%
  • price: 40%
Published award criteria (6)
  • Technical Capability: 25%
  • Functionality: 10%
  • Additional Services and Supplier Certifications: 10%
  • Customer Access: 10%
  • University Terms and Conditions: 5%
  • Price: 40%
Conditions of participation1
  • Condition of participation
    no text published
    Minimum: -Public liability insurance with a limit of indemnity of not less than five million pounds sterling (5,000,000 GBP) in relation to any one claim or series of claims; -Employer's liability insurance with a limit of indemnity of not less than five million pounds sterling (5,000,000…
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
26 Oct 2023, 14:53 BST
Last source update
20 Mar 2024, 10:27 GMT
Award evaluation window
27 Nov 2023 – …
Authority reference
PURCH2317
FTS notice number
2024/S 000-008952
Classification (CPV)
Data security software development services
Delivery area
Scotland (UKM82)
Official registry OCID
ocds-h6vhtk-040f51 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Refer to ITT Documents

Publisher note: Once the deadline has passed submissions can neither be created nor submitted. It is not advisable for Suppliers to wait until the last moment before creating and dispatching a response in case of any last minute problems. Please note large files should be uploaded as early as possible to ensure transfer before deadline. If a Supplier is having problems uploading to the PCS site, then the University must be informed well in advance and depending upon the merit of the case, the University may arrange for the tender to remain open on the PCS system for a short period after the deadline time stated. System problems do not fall under the University’s remit and should be referred to PCS. Postbox Security: Postbox submissions cannot be accessed by anyone, including Millstream, (the provider of the Public Contracts Scotland system) until the deadline. Freedom of Information The Freedom of Information (Scotland) Act 2002 (FOISA), which came into force on 1 January 2005, designates University of Glasgow as a Scottish public authority and therefore subject to the provisions and obligations in that Act. This means that any person who makes a valid request for information held by University of Glasgow will be entitled to receive it, unless all or part of that information can be withheld by virtue of the exemptions in that Act. under the Act, University of Glasgow may be required to disclose any information held relating to your response to anyone who makes a request under that Act. Such information may only be withheld if it meets one or more of the exemptions or conditions in that Act. Even if an exemption is available University of Glasgow may nevertheless disclose requested information. Information held cannot simply be classified as “confidential" or "commercial in confidence" to enable it to be protected from disclosure. University of Glasgow may publish the names and contact details of companies who have been issued with a Questionnaire on its website. Information may also be requested under the UK General Data Protection Regulation (UK GDPR) tailored by the Data Protection Act 2018 and the Environmental Information (Scotland) Regulations 2004. (SC Ref:761542)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
27 Nov 2023, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
27 Nov 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

27 Nov 2023 → 20 Mar 2024 · 3 dates
  1. Submission deadline
    27 Nov 2023, 12:00 GMT
  2. Bids opened
    27 Nov 2023, 12:00 GMT
  3. Notice published
    20 Mar 2024, 10:27 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to cancelled
    20 Mar 2024, 10:27 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

1 further award records carry no date or value.

Contracting authority & participating public bodies

University of Glasgow

Contracting authorityEducationBody governed by public lawEducation Procurement Office, Tay House, Glasgow, Scotland, G12 8QQContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Glasgow Sheriff Court & Justice of the Peace CourtReview body Glasgow

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria