Official UK procurement notice
PURCHASE AND MAINTENANCE OF HAFAN Y COED SYNC BADGE
Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)
What is being bought
Published requirement descriptionPurchase of upgraded Vocera Sync Badges and accessories, along with a one‑year maintenance and support agreement, to ensure continuity of clinical communication services across Hafan Y Coed and wider Health Board areas.
CPV: Data-transmission equipment
The lotProcurement structure
single lot · no lot value publishedLot #1This procurement covers the purchase of upgraded Vocera Sync Badges and associated…Awarded
This procurement covers the purchase of upgraded Vocera Sync Badges and associated accessories to support clinical communication across Hafan Y Coed and wider Health Board areas. The Vocera Sync Badge is a hands‑free, wearable communication device designed for use in fast‑paced clinical environments, enabling staff to make and receive calls, broadcast messages, and access critical alerts without relying on traditional telephony systems.
The purchase includes a one‑off supply of updated Sync Badge devices and accessories required to replace existing end‑of‑life equipment, ensuring continued operational efficiency, staff safety, and communication reliability. In addition to the hardware purchase, the contract includes a one‑year maintenance and support agreement covering software updates, technical support, and hardware servicing to maintain device performance and minimise service disruption.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 7 Apr 2026, 16:30 BST
- Last source update
- 7 Apr 2026, 16:30 BST
- Authority reference
CAV-DCO-(25-26) 181- FTS notice number
2026/S 000-031616- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-067d4eFind a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
A direct award is being made via the SBS Patient/Citizen Communications & Engagement Solutions Framework (SBS10175 – Lot 8, Communications) to ensure continuity of service and compliance with procurement regulations. Vocera is the only supplier able to provide Sync Badges that are technically compatible with the Health Board’s existing Vocera Engage infrastructure, meaning the requirement can only be met by one economic operator due to the absence of competition for technical reasons.
Publisher note: (WA Ref:163782)
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Vocera Communications UK LTd | £57,554 † | — | Awarded |
Contracts
Contract 031616-2026-CAV-DCO-(25-26) 181-1 · Vocera Communications UK LTd
- Signed
- 15 Jan 2026
- Value
- £57,554
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 0 electronic | 0 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Vocera Communications UK LTdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.