Official UK procurement notice
Reducing Parental Conflict Digital Support - Separating & Separated Parents
Authority: Department for Work & Pensions (Central government)
What is being bought
Published requirement descriptionProcurement of licences for a digital product and communication support services for separating or separated parents to manage conflict.
The estimated value of the contract over the initial term of the contract (1 year) is up to £730,000 ex VAT (£876,000 including VAT). This figure has been calculated from past and forecasted spend and shall not be taken by the Supplier as a commitment or a forecast of likely revenue.
The total published contract value including the optional services and the two optional extensions of up to 12 months each, is up to a maximum of £2,190,00 ex VAT (£2,628,000 including VAT).
- How the procedure runs: DWP is conducting this procurement via a Competitive Flexible Procedure in accordance with the requirements of the Procurement Act 2023. The procurement will consist of 3 stages. Stage 1- Request to Participate, PSQ and Conditions of Participation This stage commences with the issuing of this Tender Notice. Suppliers will be required to Request to Participate by registering on the Atamis e-procurement portal and registering their interest in this procurement on the Find Opportunities page. This will provide access to all procurement documentation and instructions. A procurement specific questionnaire (PSQ) and questions for Conditions of Participation are available on the e-procurement portal which all Suppliers are required to complete and return in accordance with the Procurement Timetable and instructions. Suppliers are required to pass the Conditions of Participation to progress to stage 2. Stage 2 – Final Tender Suppliers will be required to submit their Final Tender in accordance with instructions provided in Attachment 1 – Instructions to Suppliers and in accordance with any instructions issued by the Authority via its Atamis e-procurement portal. Stage 3 – Evaluation and Moderation The Authority will conduct an assessment of all final Tenders to identify the Supplier which has submitted the Most Advantageous Tender (MAT) in accordance with the assessment methodology and Award Criteria set out in the Tender Notice and described in Attachment 1 – Instructions to Suppliers.
CPV: E-learning services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£2,190,000
- Economic & financial standing
Legal
The Authority is using the GOV.UK Short Form contract as the basis for this Contract, mended only to the extent required to accommodate the specific needs of this procurement, and to incorporate the Tender response of the preferred Supplier.
Financial
The Authority requires suppliers to provide the two most recent financial accounts (or agreed equivalents) for their organisation.
- Technical & professional ability
Suppliers are required to review all mandatory ‘Must’ requirements stated in Attachment 3 – Statement of Requirement and confirm they are able to meet these to pass the technical condition of participation. Instructions are provided to all suppliers who have registered interest on the Authorities procurement portal.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (8)
- Delivery of Outcomes and Evidence Base: 30%
- Safeguarding, Domestic Abuse and Service Suitability: 5%
- User Engagement, Accessibility and Inclusion: 12.5%
- Performance Reporting, Insight and Continuous Improvement: 7.5%
- Digital Service, Functionality and Support: 10%
- Communications, Promotion and Referral Approach: 5%
- Pricing Model: 20%
- Social Value Outcome 6: 10%
Published award criteria (8)
- Delivery of Outcomes and Evidence Base
- Safeguarding, Domestic Abuse and Service Suitability
- User Engagement, Accessibility and Inclusion
- Performance Reporting, Insight and Continuous Improvement
- Pricing Model
- Digital Service, Functionality and Support
- Communications, Promotion and Referral Approach
- Social Value Outcome 6
- Economic & financial standing
Legal
The Authority is using the GOV.UK Short Form contract as the basis for this Contract, mended only to the extent required to accommodate the specific needs of this procurement, and to incorporate the Tender response of the preferred Supplier.
Financial
The Authority requires suppliers to provide the two most recent financial accounts (or agreed equivalents) for their organisation.
- Technical & professional ability
Suppliers are required to review all mandatory ‘Must’ requirements stated in Attachment 3 – Statement of Requirement and confirm they are able to meet these to pass the technical condition of participation. Instructions are provided to all suppliers who have registered interest on the Authorities procurement portal.
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
- Turnover usually expected at this size: about £4,380,000 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How Department for Work & Pensions buys E-learning services (CPV 8042), and who usually turns up
Department for Work & Pensions’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: E-learning services (CPV 8042) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Greater London (authority’s region).
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners were registered in the region where that award was delivered.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 41 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Both shares are minimums: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid14% / 8%
2–343% / 29%
4–621% / 25%
7+21% / 38%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate63% / 20%
Within ±2%38% / 20%
Above estimate0% / 60%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1CPV 8042Published estimate£2.2m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid6%
2–331%
4–639%
7+24%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 8 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£1.6m–£2.0m
Estimate£2.2m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £356m21 awards in 36m · last 1 month ago | 2 live · £7.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=2 | |
| £12m8 awards in 36m · last 1 month ago | 6 live · £6.2m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=1 | |
| £4.1m11 awards in 36m · last 2 months ago | 4 live · £716k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=5 | |
Propharmace LtdLarge | £7.5m4 awards in 36m · last 9 months ago | 2 live · £3.6m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=1 |
| £487k7 awards in 36m · last 5 months ago | 3 live · £108k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Requests to participate open
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 Sept 2026, 16:35 BST
- Last source update
- 16 Oct 2026, 15:41 BST
- Award evaluation window
- Submission end – 8 Jan 2027
- Authority reference
C11287- FTS notice number
2026/S 000-098105- Accelerated
- Light touch contract
- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-0773d6Find a Tender
- How it runs
DWP is conducting this procurement via a Competitive Flexible Procedure in accordance with the requirements of the Procurement Act 2023. The procurement will consist of 3 stages.
Stage 1- Request to Participate, PSQ and Conditions of Participation
This stage commences with the issuing of this Tender Notice. Suppliers will be required to Request to Participate by registering on the Atamis e-procurement portal and registering their interest in this procurement on the Find Opportunities page. This will provide access to all procurement documentation and instructions. A procurement specific questionnaire (PSQ) and questions for Conditions of Participation are available on the e-procurement portal which all Suppliers are required to complete and return in accordance with the Procurement Timetable and instructions. Suppliers are required to pass the Conditions of Participation to progress to stage 2.
Stage 2 – Final Tender
Suppliers will be required to submit their Final Tender in accordance with instructions provided in Attachment 1 – Instructions to Suppliers and in accordance with any instructions issued by the Authority via its Atamis e-procurement portal.
Stage 3 – Evaluation and Moderation
The Authority will conduct an assessment of all final Tenders to identify the Supplier which has submitted the Most Advantageous Tender (MAT) in accordance with the assessment methodology and Award Criteria set out in the Tender Notice and described in Attachment 1 – Instructions to Suppliers.
How to participate & submission route
Official notice Submit via portal- Requests to participate (first stage)
- 30 Oct 2026, 12:00 GMT
- Tender submission deadline
- 30 Oct 2026, 12:00 GMT
- Clarification deadline
- —
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Suppliers must ensure they are registered on the Portal to gain access to the procurement documentation, which contains full details of the requirement. If not already registered, Suppliers can register here: dwp2.my.site.com/ProSpend__eSourcing_… ↗
Suppliers will be required to Request to Participate by registering on the Atamis e-procurement portal and registering their interest in this procurement on the Find Opportunities page.
This procurement will be conducted electronically via the Portal. All communications with the Authority must be conducted via the Portal, which can be accessed here: dwp2.my.site.com/s/Welcome ↗.
Suppliers who wish to participate in public procurements are required to register on the Government's Central Digital Platform (CDP). The CDP is available at www.gov.uk/find-tender ↗
Timeline
16 Sept 2026 → 25 Jan 2027 · 6 dates- Planning notice published40 days ago16 Sept 2026, 16:35 BST
- Tender notice published10 days ago16 Oct 2026, 15:41 BST
- Next notice expected10 days ago16 Oct 2026, 23:59 BST
- Today27 Oct 2026
- Submission deadlinein 3 days30 Oct 2026, 12:00 GMT
- Award decision expected byin 73 days8 Jan 2027, 23:59 GMT
- Contract startsin 89 days25 Jan 2027
Notice history
5 events · 3 releases on Find a Tender · since 16 Sept 2026- Pipeline notice published16 Sept 2026, 16:35 BSTUK1
- Pipeline notice published14 Oct 2026, 13:29 BSTUK1
- Tender notice published16 Oct 2026, 15:41 BSTUK4
- Status changed to active16 Oct 2026, 15:41 BST
- Procurement method changed16 Oct 2026, 15:41 BST
Published amendments (1)
The Authority has updated the CPV, procurement regime, start date, end date and estimated publication date.
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender