Sage Software Support and Maintenance

Official notice

Authority: International Nuclear Services Limited (Public body)·Consortium: 2 public authorities

GoodsOpen procedure

Sectors: Software Packages & ERP (48) Delivery: UK

Published estimate£300,000exc. VAT

Submissions closed 27 Mar 2025

What is being bought

Published requirement description

We are seeking a vendor to provide comprehensive support and maintenance for our Sage software suite. The selected vendor will ensure the smooth operation, reliability, and performance of our Sage applications by offering 24/7 technical support, regular maintenance and updates, troubleshooting and issue resolution, user training, and expert consultation. Additionally, outside the software and support, there is a day rate section included to allow NTS to scale up projects if required. The ideal vendor will have proven experience with Sage software, strong technical expertise, the ability to provide timely and effective solutions, and excellent communication skills. Suppliers are invited to respond to our Tender via the Atamis e-procurement system at one-nda.force.com/s/Welcome ↗

CPV: Software package and information systems

The lotProcurement structure

single lot · value published

Lot #1Published value£170,000

Delivery: UK

Variant bids: not allowed

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Closed
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: No (one-off requirement)
First published: 14 Mar 2025, 09:22 GMT
Last source update: 14 Mar 2025, 09:22 GMT
Award evaluation window: 14 Feb 2025 – …
FTS notice number: 2025/S 000-009348
Classification (CPV): Software package and information systems
Delivery area: UK
Official registry OCID: ocds-h6vhtk-04e35e Find a Tender

How it was run

Official notice

Run through: portal not identified

Language: EN

Tender documents are also served through a separate tool: https://one-nda.force.com/s/Welcome ↗

Submission deadline: 27 Mar 2025, 15:00 GMT
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bid validity: 180 days from the deadline
Bids opened: 14 Feb 2025, 13:00 GMT

Detailed submission instructions & authority contactsFrom official release

one-nda.force.com/s/Welcome ↗

Timeline

14 Feb 2025 → 27 Mar 2025 · 3 dates

Bids opened
14 Feb 2025, 13:00 GMT
Notice published
14 Mar 2025, 09:22 GMT
Submission deadline
27 Mar 2025, 15:00 GMT

Notice history

2 events · 2 releases on Find a Tender · since 14 Mar 2025

Deadline moved to 27 Mar 2025, 15:00 GMT
14 Mar 2025, 09:22 GMT
+10 days · was 17 Mar 2025, 15:00 GMT
Buyer details updated
14 Mar 2025, 09:22 GMT

Published amendments (1 · 1 deadline change)

When	What	Before	After	Shift
—	DeadlineIV.2.2.1	17 Mar 2025	27 Mar 2025	+10 d

1 amendment published without a description.

Contracting authority & participating public bodies

2 public bodies on the notice

International Nuclear Services Ltd

Contracting authorityPublic bodyBody governed by public lawNuclear Transport 01144352 · 1144352 Hinton House, Risley, Warrington, UK, WA3 6GRContact name, email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria