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Published 18 Jan 2022, 14:06 GMT

Official UK procurement notice

Services -Contract - Second Line Support of STS GeoSCADA

Official notice

Authority: United Utilities Water Limited (Public body)

Services
Sectors: IT Services & Software (72) Delivery: North West (UKD)
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected 30 Jun 2022from the planned procurement notice

What is being bought

Published requirement description

United Utilities (UU) Strategic Telemetry System (STS) is a mission critical system deployed to enable the remote monitoring and control of UU assets from the ICC. UU’s current install is Schneiders GeoSCADA system.

The scope of the agreement will be the support and maintenance of our STS. The agreement allows for a 24x7x365 incident coverage. UU will provide the first response with 2nd Line support being provided. The scope covers:

  • Hardware Services – repair/return services
  • Software Services – Bug fix and test
  • Service management
  • Incident management
  • Monitoring and support – Master System to enable remote diagnosis for chronic remote telemetry unit (RTU) failure.

CPV: Software support services

The lotProcurement structure

single lot · no lot value published
Lot #1Planned
Delivery: North West
72261000 Software support services

Procedure terms & legal framework

From the official record · publisher note attached
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
18 Jan 2022, 14:06 GMT
Last source update
18 Jan 2022, 14:06 GMT
Authority reference
PRO004559
FTS notice number
2022/S 000-001474
Classification (CPV)
Software support services
Delivery area
North West (UKD)
Official registry OCID
ocds-h6vhtk-030c5b Find a Tender

Publisher note: Instructions for response can be found by selecting event ID 48893 from the list of events found at the link below: https://uk.eu-supply.com/ctm/supplier/publictenders?B=UNITEDUTILITIES If you are not registered on Mercell EU Supply, please refer to the New Supplier Registration guide which has been uploaded on to the event. Respondents are asked to complete and return the response sheet and direct all questions via Mercell EU Supply. Response deadline (UK time): 01/02/2022 17:00

How it was run

Official notice
Submission deadline
—

Timeline

18 Jan 2022 → 30 Jun 2022 · 2 dates
  1. Notice published
    18 Jan 2022, 14:06 GMT
  2. Tender notice expected
    30 Jun 2022, 00:00 BST

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

United Utilities Water Limited

Contracting authorityPublic bodyWater 02366678 Lingley Mere Business Park, Warrington, North West, WA5 3LPContact name, email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.