Softcat/Qualtrics - XM For Customer Experience

Official notice

Authority: Bromford Flagship LiveWest Limited (Public body)

GoodsAward procedure without prior publication of a call for competition

Sectors: Software Packages & ERP (48) Delivery: UK

Awarded value£104,290published contract · exc. VAT

Awarded 4 Feb 2026no call for competition

Awarded to Softcat Plc

What is being bought

Published requirement description

XM For Customer Experience

CPV: Industry specific software package · Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

48100000 Industry specific software package

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 17 Mar 2026, 11:33 GMT
Last source update: 17 Mar 2026, 11:33 GMT
Authority reference: SPTHEQUABRO020326
FTS notice number: 2026/S 000-023959
Classification (CPV): Industry specific software packageSoftware package and information systems
Delivery area: UK
Official registry OCID: ocds-h6vhtk-066c02 Find a Tender

Why no open competition: Additional deliveries by the original supplier ordered under the strict conditions stated in the directive
Published justification: The Software Package is already utilised by the Contracting Authority, and the supplier who is an ICT Reseller who we are in Contract with, has been selected to procure the Software Package, which is being rolled out to the wider Contracting Authority Group Post Merger.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £104,2901 contract exc. VAT

Bids received 1

Contracts signed 1latest 4 Feb 2026

Awarded to	Value	Date	Status
Softcat Plc	£104,290 †	—	Awarded

Contracts

Contract 023959-2026-1 · Softcat Plc
Signed
4 Feb 2026
Value
£104,290
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids	—	—	—

Contracting authority & participating public bodies

BROMFORD FLAGSHIP LIVEWEST LIMITED

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities GB-COH: IP29996R Bromford, Shannon Way, Ashchurch, Tewkesbury, South West, GL208NDContact email

Dispute resolution & review bodies

Cabinet OfficeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Softcat PlcAwarded supplierGB-COH: 02174990 1st Floor, Toronto Square, Toronto Street, Leeds, UK, LS1 2HJ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.