Official UK procurement notice
Specialized Citizens Advice Service to those with Severe Mental Health illness
Authority: NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD (NHS & healthcare)
What is being bought
Published requirement descriptionA voluntary ex ante transparency notice was released to demonstrate the intention of NHS Suffolk and North East Essex Integrated Care Board's ("the ICB") to award a 28 month contract term, for the provision of a specialized Citizens Advice Service to those with Severe Mental Health illness, that require additional support to access services regarding finance issues across West Suffolk Alliance.
CPV: Health and social work services
The lotProcurement structure
single lot · no lot value publishedLot #1A voluntary ex ante transparency notice was released to provide notice of the ICB's…Awarded
A voluntary ex ante transparency notice was released to provide notice of the ICB's intention to award a 28-month contract (from 1st December 2024 - 31st March 2027).
The contract value of the 28 month period is £238,334.
The Supported Advice Service was created in 2020 to help people with poor mental health and severe mental illnesses overcome practical problems that have become both sources of stress and obstacles to recovery. People referred into the service have an enhanced level of support over core services. The caseworkers receive specialist training in mental health awareness and communication skills, so they are better able to work with this cohort of people. They coordinate the advice process; provide support and encouragement; liaise with external organisations; and plan onward referrals to appropriate partners. Citizens Advice objectives are to reduce the duration of the advice process and to minimise disengagement. People will then have the best chance of overcoming the non-clinical issues that have become impediments to improving their health. This will result in a reduction in repeat GP visits, hospitalisation and reliance on health and care services. Citizens Advice hold the Advice Quality Standard, are accredited to the Money Advice and Pension Service Framework and registered with the Financial Conduct Authority (FCA).
The ICB deem that there is a clear benefit to be gained from maintaining continuity with the incumbent service provider.
The ICB will award the contract utilising the NHS Standard Contract for the provision of healthcare services. Additional information: The Service to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 as amended by as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020, (the "Regulations"). As such, the Contracting Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services.
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 26 Sept 2024, 15:00 BST
- Last source update
- 28 Nov 2024, 11:52 GMT
- FTS notice number
2024/S 000-038424- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04a336Find a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
A guiding principle of the NHS is that good healthcare is available to all, but whilst progress to improve the health outcomes of the population as a whole has been made, health inequalities remain between different population groups. Commissioners recognise that people from disadvantaged groups can experience barriers to access mainstream services, and despite increasing financial pressures, we recognise there remains a need to ensure people with severe mental illness receive support and can access health and care services in Suffolk and North East Essex.
The service will help people with poor mental health and severe mental illnesses overcome practical problems that have become both sources of stress and obstacles to recovery. People referred into the service have an enhanced level of support over core services. The caseworkers receive specialist training in mental health awareness and communication skills, so they are better able to work with this cohort of people. They coordinate the advice process; provide support and encouragement; liaise with external organisations; and plan onward referrals to appropriate partners. Citizens Advice objectives are to reduce the duration of the advice process and to minimise disengagement. People will then have the best chance of overcoming the non-clinical issues that have become impediments to improving their health. This will result in a reduction in repeat GP visits, hospitalisation and reliance on health and care services.
The Service to which this procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 as amended by as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020, (the "Regulations"). As such, the Contracting Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| SUFFOLK WEST CITIZENS ADVICE BUREAU | £238,334 †same award published again · counted once | — | Awarded |
| SUFFOLK WEST CITIZENS ADVICE BUREAU | £238,334 † | — | Awarded |
Contracts
Specialized Citizens Advice Service to those with Severe Mental Health illness · SUFFOLK WEST CITIZENS ADVICE BUREAU
- Signed
- 7 Oct 2024
- Value
- £238,334
- Status
- active
Specialized Citizens Advice Service to those with Severe Mental Health illness · SUFFOLK WEST CITIZENS ADVICE BUREAU
- Signed
- 6 Sept 2024
- Value
- £238,334
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The Royal Courts of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Suffolk West Citizens Advice BureauAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.