Find a TenderAwarded

Published 15 Jul 2022, 09:16 BST

Official UK procurement notice

Staff Survey and Engagement Platform

Official notice

Authority: The British Broadcasting Corporation (BBC)

ServicesOpen procedure

Sectors: Business Services & Consultancy (79) Delivery: UK

Awarded value£1,000,000published contract · exc. VAT

Awarded 10 Jul 2022

Awarded to Culture Amp Limited

What is being bought

Published requirement description

The BBC has purchased a staff survey and engagement software-based platform solution, to be used for the vast majority of pan-BBC survey requirements. The requirement is for Staff Surveys, Exit Surveys and regular Pulse Surveys on an ongoing basis. This provision gives high quality data to respond to feedback related to Culture and Engagement at the BBC and to deliver one of the key objectives, of making the BBC an even greater place to work. This consistent measurement is critical in ensuring we can respond to the areas people are telling us we need to improve in. Evidence based decisions are formed, based on the organisational culture and our people. This is proven to assist with productivity, efficiency, innovation and managing employee turnover. A flexible platform also helps add value, as we can use it for satisfaction surveys and change management as well as staff surveys.

CPV: Customer survey services

The lotProcurement structure

single lot · no lot value published

Lot #1In conducting this procurement, the BBC acted on its own behalf and as agent for all…Awarded

In conducting this procurement, the BBC acted on its own behalf and as agent for all other BBC commercial subsidiaries and entities such as (but not limited to) BBC Studios, UKTV and BBC Studioworks who may potentially make use of the provisions procured.

Delivery: UK

Extensions: The contract is for 3 years, with options to extend by up to 24 further months. The estimated total contract value is inclusive of the maximum 5 year period.

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 100.00000000000001Price: 100

Published sub-criteria (7)

Survey Construction: 41.48
User Experience: 14.81
Data Collection: 8.89
Data Analysis: 15.56
Support: 11.11
Diversity and Inclusion: 8.15
price: 100

Published award criteria (7)

Survey Construction: 41.48
User Experience: 14.81
Data Collection: 8.89
Data Analysis: 15.56
Support: 11.11
Diversity and Inclusion: 8.15
Price: 100

What this means for your bid

Price carries 100 of 200 points: a 10% discount moves about 10 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 15 Jul 2022, 09:16 BST
Last source update: 15 Jul 2022, 09:16 BST
Authority reference: PROC 2020 37 JP
FTS notice number: 2022/S 000-019358
Classification (CPV): Customer survey services
Delivery area: UK
Official registry OCID: ocds-h6vhtk-035246 Find a Tender

Review and risk notes

Review procedure: The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015.

Publisher note: In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £1,000,0001 contract exc. VAT

Bids received 17

Contracts signed 1latest 10 Jul 2022

Awarded to	Value	Date	Status
Culture Amp LimitedSUPPLY OF STAFF SURVEY AND ENGAGEMENT PLATFORM	£1,000,000 †	—	Awarded

Contracts

SUPPLY OF STAFF SURVEY AND ENGAGEMENT PLATFORM · Culture Amp Limited
Signed
10 Jul 2022
Value
£1,000,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
17bids	—	—	—

Contracting authority & participating public bodies

The British Broadcasting Corporation (BBC)

Contracting authorityBody governed by public lawBroadcasting Broadcasting House, Portland Place, London, UK, W1A 1AAContact email, phone

Dispute resolution & review bodies

Business and Property Courts of England and Wales - TCCReview body London

Bidders & participating suppliers

1 commercial party on the notice

Culture Amp LimitedAwarded supplier London, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.