Official UK procurement notice
Suicide Bereavement Liaison Service
Authority: Llywodraeth Cymru / Welsh Government (Central government)
What is being bought
Published requirement descriptionThe Welsh Government wishes to engage an agency that can ensure a consistent, timely, and proactive offer of support to people affected by sudden deaths that are unexplained or a suspected suicide. The provider must have demonstrable expertise gained through experience in this area of work.
- Recurrence: 2026
CPV: Miscellaneous health services
The lotProcurement structure
single lot · value publishedLot #1The essential elements required of the service are:AwardedRenewalPublished value£450,000
The essential elements required of the service are:
Timeliness – that a proactive offer of support is made within 48-72 hours of the death, but also that the agency responds quickly (within 24 hours) to people contacting them beyond this timeframe
Accessibility – that support offers are accessible to the people choosing that type of support, either geographically (eg: we know in some areas long-distance travel is required to reach peer-support groups), digitally, or to meet particular communication requirements, sensory or learning disabilities
Professional – that the liaison service is staffed by individuals who are suitably experienced, knowledgeable, and skilled, and potentially qualified, to respond to the specialised needs of people affected by suicide, and that appropriate supervisory and wellbeing support systems are in place to support the staff
Compassionate – that the workforce is supported by a working environment that offers psychological safety, and that all workers understand what it feels like to be treated with compassion, so that they can ensure a compassionate response to the public
Safe – that the agency and its workforce understand the principles and legislation relating to safeguarding and the needs of vulnerable groups. The successful Bidder should ensure that appropriate checks have been undertaken through the Disclosure and Barring Service for any personnel that are likely to come into contact with children, young people or vulnerable adults during the course of the Contract
Confidential – those being served by the liaison agency can be confident that their conversations, and any records of their needs are confidential; their personal data and information is protected in line with the requirements of data protection legislation; and only used for the purposes of this service and the support they wish to engage with
The outcome will be a nationally recognised bereavement liaison service that can be accessed either by signposting, referral, or recommendation through a range of agencies or self-referral.”
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Please demonstrate and describe expertise gained through experience of offering similar support to people affected by sudden deaths that are unexplained or a suspected suicide: 25%
- Please provide details of the skills and suitability of the delivery team in this area, demonstrating how you will ensure that they will meet the needs of the service users.: 25%
- Please demonstrate your awareness of relevant policies and legislative frameworks affecting this contract: 5%
- Demonstrate and describe how this service will be rolled out nationally, offering a consistent response in Welsh and English to those exposed to, affected, or bereaved by a potential suicide: 15%
- price: 30%
Published award criteria (5)
- Please demonstrate and describe expertise gained through experience of offering similar support to people affected by sudden deaths that are unexplained or a suspected suicide: 25
- Please provide details of the skills and suitability of the delivery team in this area, demonstrating how you will ensure that they will meet the needs of the service users.: 25
- Please demonstrate your awareness of relevant policies and legislative frameworks affecting this contract: 5
- Demonstrate and describe how this service will be rolled out nationally, offering a consistent response in Welsh and English to those exposed to, affected, or bereaved by a potential suicide: 15
- Price: 30
- Staff
- Names and qualifications of delivery staff must be submitted
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 2026
- First published
- 2 Nov 2023, 17:00 GMT
- Last source update
- 23 Apr 2024, 10:57 BST
- Award evaluation window
- 8 Dec 2023 – …
- Authority reference
C130/2022/2023- FTS notice number
2024/S 000-013101- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04116dFind a Tender
- Performance terms
As stated in the tender documentation.
Publisher note: E-Tender Information: https://etenderwales.bravosolution.co.uk - The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation. - Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration. - On registering on the Platform the Super User will select a Username and will receive a password. - The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page. - In order to log-in to the Platform please enter your Username and Password. - Note: If you forget your Password then visit the homepage and click “Forgot your password?” - Registration should only be performed once for each Organisation. - If you think that someone in your Organisation may have already registered on this Platform then you must not register again. - Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform. 5.1 - Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation). - Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk to gain access to the Platform. - Tenders must be uploaded to the BravoSolution portal by 14:00. Late bids will not be accepted. How To Find The ITT: - Once logged in you must click on ‘ITT’s Open to all Suppliers’ - The e-tender references for this contract are: project_53660 and itt_103151 - Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the 'Express an Interest' button. This will move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page. - You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the‘Attachments’ area. - Any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly (WA Ref:133372) The buyer considers that this contract is suitable for consortia bidding. (WA Ref:140641)
How it was run
Official notice- Submission deadline
- 7 Dec 2023, 14:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en, cy
- Bid validity
- 180 days from the deadline
- Bids opened
- 8 Dec 2023, 09:00 GMT
Timeline
7 Dec 2023 → 23 Apr 2024 · 3 dates- Submission deadline7 Dec 2023, 14:00 GMT
- Bids opened8 Dec 2023, 09:00 GMT
- Notice published23 Apr 2024, 10:57 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete23 Apr 2024, 10:57 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Jac Lewis Foundation | £395,900 † | — | Awarded |
Contracts
Contract 013101-2024-C130/2022/2023-1 · Jac Lewis Foundation
- Signed
- 23 Apr 2024
- Value
- £395,900
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids · 5 electronic · 5 from abroad | 3 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Jac Lewis FoundationAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria