Find a TenderAwarded
Published 12 Apr 2021, 12:25 BST

Official UK procurement notice

Supply of Social Care Case Management Solutions Software

Official notice

Authority: Scotland Excel

Framework agreement3 lotsGoodsOpen procedureSME suitable
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Awarded 12 Mar 2021
Lots 3see the lot list below

What is being bought3 lots · detail below

Published requirement description

Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution.

Under the resultant framework suppliers will be required to provide software and related ancillary services, to include configuration, installation and commissioning of systems, ongoing support and maintenance.

The solution will include functionality to support case management for adults, children, criminal justice and finance in Scotland. A key part of the resultant Framework Agreement will be to further accelerate the development of open systems, appropriate data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses. The solution offered must comply with applicable Law and Standards, and must be GDPR compliant.

CPV: IT software package · Industry specific software package · Software package and information systems

How this framework works

From the published notice
Bids received
7 bids on the busiest of 3 lots · 5 suppliers appointed

Lots and requirements (3)Procurement structure

3 lots · no lot values published · same evaluation weights on every lot
Lot #1On-premise installation (council datacentre or council’s third party cloud-based datacentre)Awarded

A software solution to be installed in the council datacentre or a council’s third party cloud-based datacentre that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by

helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery

of care – to be able safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

Delivery: Scotland
Lot #2Supplier hosted application (supplier’s datacentre or suppliers third party cloud based datacentre)Awarded

A software solution to be hosted in a supplier’s datacentre or supplier’s third party cloud based datacentre that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by

helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery

of care – to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

Delivery: Scotland
Lot #3Supplier delivered Software as a Service (SaaS) model.Awarded

A software as a service (SaaS) solution that can deliver a social work care case management system including a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them, and who provides them. In

conjunction with this, the solutions offered will support the digital capability for health and social care professionals involved in the direct delivery

of care – to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and appropriate information sharing across different health and care systems.

Delivery: Scotland

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Technical: 70%
  • price: 30%
Published award criteria (2)
  • Technical: 70
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
  • “Supply of Social Care Case Management Solutions Software” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
12 Apr 2021, 12:25 BST
Last source update
12 Apr 2021, 12:25 BST
Authority reference
1420
FTS notice number
2021/S 000-007568
Classification (CPV)
IT software packageIndustry specific software packageSoftware package and information systems
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-02a501 Find a Tender
Review and risk notes
Review procedure

An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 (SSI 2015/446) (as amended) may bring proceedings in the Sheriff Court or the Court of Session.

Publisher note: Scotland Excel is procuring this framework for the use and benefit of its member Councils and associate members, together with the other bodies listed. The 32 local authorities in Scotland are http://www.scotlandexcel.org.uk/home/Aboutus/Ourmembers/Localauthorities.aspx; Scotland Excel associate members http://www.scotlandexcel.org.uk/home/Aboutus/Ourmembers/Associate-members.aspx; The above is subject to each contracting authority entering into and maintaining a relevant membership agreement or other access agreement with Scotland Excel. VI.2 - Information about electronic workflows. Tenderers are advised that whether electronic ordering, invoicing and payment will be used or accepted is at the discretion of each Scotland Excel member Council or Associate Member which will be settled by them during the procedure for the call-off of a contract under this proposed framework agreement. Subcontractors on whose capacity the Tenderer does not rely: Scotland Excel will request the following information in the European Single Procurement Document (Scotland): - whether the Tenderer intends to subcontract any share of the contract to a third party; - list of the proposed subcontracts as far as it is known at that stage; and - what proportion/percentage of the contract does the Tenderer intend to subcontract. Subcontractors on whose capacity the bidder does not rely will be subject to the rules regarding Exclusion as set out immediately above. In line with Clause 72 of the Public Contracts (Scotland) Regulations 2015, contracts and framework agreements may be modified without a new procurement procedure. Details of the situations where changes may be made are contained in the Procurement Documents generally and within the General Conditions of Contract and the Special Conditions of Contract. Consortium bid participants will be jointly and severally liable for the performance of the contract. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 17206. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361 (SC Ref:649566)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 5admitted to the panel · see the list ↓
Bids received 77 from SMEs · busiest of 3 lots
Contracts signed 3latest 12 Mar 2021

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 3 of these contracts carry the same published figure, £28,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • On-premise installation (council datacentre or council’s third party cloud-based datacentre)

    Signed
    12 Mar 2021
    Value
    ceiling above
    Status
    active
  • Supplier hosted application (supplier’s datacentre or suppliers third party cloud based datacentre)

    Signed
    12 Mar 2021
    Value
    ceiling above
    Status
    active
  • Supplier delivered Software as a Service (SaaS) model.

    Signed
    12 Mar 2021
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · On-premise installation (council datacentre or council’s third party cloud-based datacentre)7bids · 7 electronic · 7 from abroad7——
2 · Supplier hosted application (supplier’s datacentre or suppliers third party cloud based datacentre)7bids · 7 electronic · 7 from abroad7——
3 · Supplier delivered Software as a Service (SaaS) model.7bids · 7 electronic · 7 from abroad7——

Contracting authority & participating public bodies

Scotland Excel

Contracting authorityRegional or local authorityGeneral public services Renfrewshire House, Cotton Street, Paisley, Scotland, PA1 1ARContact name, email, phone

Dispute resolution & review bodies

  • Paisley Sheriff CourtReview body Paisley

Framework contractors & participating bidders

5 commercial parties on the notice
  • Advanced Health and Care LimitedFramework contractor Ditton Park, Riding Court Road, Datchet, UK, SL3 9LLContact phone
  • Azeus UK LimitedFramework contractor Albany House, Claremont Lane, Esher, UK, KT10 9FQContact phone
  • LiquidlogicFramework contractor Brookfield House, Selby Road, Garforth, UK, LS25 9HWContact phone
  • OLM Systems LtdFramework contractor Cairns House, 10 Station Rd, Teddington, UK, TW11 9AAContact phone
  • Servelec Social Care LtdFramework contractor The Straddle, Victoria Quays, Sheffield, UK, S2 5SYContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.