Official UK procurement notice
The Advocacy Safety Net Service Award Notice
Authority: Department for Education (Central government)
What is being bought
Published requirement descriptionAward Notice for The Advocacy Safety Net Service.
The Advocacy 'Safety Net' Service will encourage local authorities to provide advocacy services in line with their statutory responsibilities, only stepping in where this proves unsuccessful. It is expected the improved national advocacy 'safety net' will also improve insight and analysis about callers to the service and the issues they raise and will gather evidence about the quality and coverage of local advocacy services. The service will use clear approaches for prioritising limited resources and engage looked after children who might otherwise be difficult to reach.
The national advocacy 'safety net' is not a substitute for the services that local authorities should provide. Its role is to signpost children to locally provided services and to monitor availability. The service will maintain a dynamic picture of local provision, updated via calls to the helpline and based on work with local areas and through its networks. The service will only step in where local advocacy support continues to be denied.
The service has 3 core deliverables that the supplier will be required to deliver:
- An advice helpline run by appropriately trained staff members who are able to respond to calls from looked after children and able to respond accordingly, identifying the best route to address concerns. The helpline should offer telephone, email, text, and WhatsApp communication options. This should also support children where English is not their first language.
- Additional advocacy support through web-based information including 'self-advocacy tools and technology. A website should allow looked after children and care leavers to be made aware of their local advocacy provider and the relevant contact information. This should also support children where English is not their first language.
- A database capturing the availability of local advocacy, which is accurate and kept up to date so to refer children and young people to local support. The database is held by the current provider and regular contact with all local authorities are needed to ensure information is kept up to date
CPV: Helpdesk and support services · Technical support services
The lotProcurement structure
single lot · no lot value publishedLot #1Award Notice for The Advocacy Safety Net Service contractAwarded
Award Notice for The Advocacy Safety Net Service contract.
The Advocacy ‘Safety Net’ Service will encourage local authorities to provide advocacy services in line with their statutory responsibilities, only stepping in where this proves unsuccessful. It is expected the improved national advocacy 'safety net' will also improve insight and analysis about callers to the service and the issues they raise and will gather evidence about the quality and coverage of local advocacy services. The service will use clear approaches for prioritising limited resources and engage looked after children who might otherwise be difficult to reach.
The national advocacy 'safety net' is not a substitute for the services that local authorities should provide. Its role is to signpost children to locally provided services and to monitor availability. The service will maintain a dynamic picture of local provision, updated via calls to the helpline and based on work with local areas and through its networks. The service will only step in where local advocacy support continues to be denied.
The service has 3 core deliverables that the supplier will be required to deliver:
- An advice helpline run by appropriately trained staff members who are able to respond to calls from looked after children and able to respond accordingly, identifying the best route to address concerns. The helpline should offer telephone, email, text, and WhatsApp communication options. This should also support children where English is not their first language.
- Additional advocacy support through web-based information including 'self-advocacy tools and technology. A website should allow looked after children and care leavers to be made aware of their local advocacy provider and the relevant contact information. This should also support children where English is not their first language.
- A database capturing the availability of local advocacy, which is accurate and kept up to date so to refer children and young people to local support. The database is held by the current provider and regular contact with all local authorities are needed to ensure information is kept up to date.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Technical: 80%
- Commercial: 20%
Published award criteria (3)
- Technical: 80
- Commercial: 20
- Price: 80/20
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 4 Nov 2022, 14:50 GMT
- Last source update
- 11 Jul 2023, 15:14 BST
- FTS notice number
2023/S 000-019813- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-037f40Find a Tender
How it was run
Official notice- Submission deadline
- —
Timeline
2 Feb 2022 → 11 Jul 2023 · 2 dates- Next notice expected2 Feb 2022
- Notice published11 Jul 2023, 15:14 BST
Notice history
2 events · 2 releases on Find a Tender · since 11 Jul 2023- Status changed to complete11 Jul 2023, 15:14 BST
- Procurement method changed11 Jul 2023, 15:14 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| THE NATIONAL YOUTH ADVOCACY SERVICESMEThe Advocacy Safety Net Service | £542,612 † | — | Awarded |
Contracts
The Advocacy Safety Net Service · THE NATIONAL YOUTH ADVOCACY SERVICESME
- Signed
- 10 Jul 2023
- Value
- £542,612
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids | — | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- National Youth Advocacy Service (NYAS)Awarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.