Official UK procurement notice
The Provision of an Employee Assistance Program and Consular Wellbeing Services
Authority: Foreign, Commonwealth and Development Office (Central government)
What is being bought
Published requirement descriptionThe requirement is for the provision of an all-inclusive Employee Assistance Programme (EAP) for the Foreign, Commonwealth & Development Office (FCDO) and FCDO Services (FCDOS).
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1The FCDO and FCDO Services (the Authority) are looking for an all-inclusive Employee…AwardedRenewalPublished value£1,500,000
The FCDO and FCDO Services (the Authority) are looking for an all-inclusive Employee Assistance Programme to cover officers and qualifying adult dependants who are posted to our Embassies and High Commissions overseas and for officers only who are based in the UK.
Briefly, the service should provide a confidential and efficient problem assessment and identification services to employees with personal issues that affect their performance at work. Referral of employees for assessment, support and assistance with case management and followup services.
The FCDO and FCDO Services operate in over c274 locations in 169 countries and territories overseas on all continents and it is essential that any successful bidder must be able to provide services across the network. We are seeking a provider who will be responsive and able to deploy in-country Counsellors when requested.
We expect this opportunity will be of interest to providers of Employee Assistance Programmes in not only the UK but also who have a worldwide network of affiliates who are able to provide the service across the FCDO/FCDO Services overseas network.
Also included in this requirement is the Wellbeing Supervision Programme (WSP), which provides the global network of Consular staff in public facing roles quarterly (and on demand where necessary) individual sessions with clinical supervisors to support their wellbeing. These sessions give consular staff the opportunity to regularly discuss the challenging and often distressing nature of their work, and are designed to help them acquire tools for resilience when managing the complex casework they face.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical: 60%
- price: 30%
- Social Value: 10%
Published award criteria (3)
- Technical: 60
- Social Value: 10
- Price: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 22 Dec 2021, 22:45 GMT
- Last source update
- 13 Jun 2022, 11:26 BST
- Award evaluation window
- 2 Feb 2022 – …
- FTS notice number
2022/S 000-016115- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03050bFind a Tender
Publisher note: Important Information for all Potential Suppliers In order to participate and gain access to the Invitation To Tender documentation in relation to this procurement, potential suppliers should access the FCDO’s e-procurement portal, JAGGAER ONE, available via the below link. URL: https://fcdo.bravosolution.co.uk/web/login.html. Once logged in, search for project reference 7502 and / or itt_4775 If a potential supplier is not registered on the portal, click the link above to be taken to the home page, click the “Click here to register!” button, and follow the on-screen instructions to complete registration. Please note that the portal operates a Two-Factor Authentication (2FA) login process and unregistered suppliers should read the guidance document available on the portal home page. Registration takes approximately 5 minutes and is free of charge.
How it was run
Official notice- Submission deadline
- 1 Feb 2022, 17:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 2 Feb 2022, 12:00 GMT
Timeline
1 Feb 2022 → 13 Jun 2022 · 3 dates- Submission deadline1 Feb 2022, 17:00 GMT
- Bids opened2 Feb 2022, 12:00 GMT
- Notice published13 Jun 2022, 11:26 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete13 Jun 2022, 11:26 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| CNLR Horizons LtdThe Provision of an Employee Assistance Programme & Consular Wellbeing Services | £1,411,390 † | — | Awarded |
Contracts
The Provision of an Employee Assistance Programme & Consular Wellbeing Services · CNLR Horizons Ltd
- Signed
- 20 May 2022
- Value
- £1,411,390
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- FOREIGN, COMMONWEALTH & DEVELOPMENT OFFICEReview body
Bidders & participating suppliers
1 commercial party on the notice- CNLR Horizons T/A CiC WellbeingAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria