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Published 22 Sept 2026, 13:12 BST

Official UK procurement notice

Training, Coaching and Development Providers Framework

Authority: Development Bank of Wales (Central government)

Framework agreement10 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitableMax 9 lots to bidMax 9 lots per supplier

Sectors: Education & Training (80) Delivery: UK

Framework ceiling (notional)£1,000,000total for 10 lots · framework ceiling, not attributable revenue

Submissions closed 20 Oct 2026

Lots 10max 9 won per supplier · max 9 to bid

Framework period 1 yr 11 moends 31 Oct 2028 · up to 31 Oct 2034 with extensions · starts 1 Dec 2026

What is being bought10 lots · detail below

Published requirement description

The Development Bank of Wales (DBW) is seeking to establish a Framework Agreement for the provision of training, coaching and development services to support the learning and development needs of its employees. The framework will provide access to suitably qualified and experienced suppliers capable of delivering a broad range of professional development services, including leadership and management development, procurement and commercial skills, finance, risk and compliance, project management, coaching and mentoring, digital and technology skills, personal effectiveness, and other specialist training requirements.

Through this procurement, DBW aims to appoint a panel of providers who can deliver high-quality, flexible and value-for-money learning solutions across a range of delivery methods, including classroom-based, virtual and blended learning. Tenderers may apply for one, some or multiple disciplines within a Lot. Tenderers are not required to demonstrate capability across all disciplines contained within a Lot. Additional questions within the eTenderWales portal will require Tenderers to identify the specific discipline(s) for which they are submitting a Tender.

The framework will support DBW's strategic objectives by enhancing workforce capability, supporting organisational development and ensuring employees have access to relevant and effective learning opportunities.

Further details of the scope, lot structure, evaluation methodology and framework arrangements are set out within the procurement documents.

The framework is expected to be divided into lots to reflect different areas of expertise. The Development Bank of Wales does not guarantee any minimum volume or value of work under the framework. Contracts will be awarded in accordance with the call-off procedures set out in the procurement documents.

Services may include training programmes, workshops, masterclasses, briefings, coaching, mentoring, facilitation, training needs analysis, learner diagnostics, preparation of learning materials, post-course evaluation and associated reporting. Delivery may be in person, virtual or blended, depending on the requirement, audience and relevant lot.

The framework will be divided into lots covering leadership and management development; procurement, commercial and contract management; financial services, risk and regulatory training; digital, technology and AI skills; project and change management; HR, equality, diversity and inclusion; health, safety and wellbeing; Welsh language and communication skills; coaching and mentoring; and soft skills and business development.

The framework will not guarantee any minimum level of spend, volume of work or number of call-off contracts. Requirements will be commissioned through the framework call-off arrangements and will be subject to business need, budget availability, approval requirements and supplier performance.

The tender code for etenderwales is itt_127450

Strategic Approach to Supplier Appointment

In order to maximise competition, improve resilience of supply and provide access to a diverse range of specialist providers, DBW has structured this Framework to allow Tenderers to bid for individual disciplines within each Lot.

DBW's approach is intended to support participation from SMEs, micro-businesses, specialist providers and Welsh suppliers who may possess expertise in specific disciplines rather than across all service areas within a Lot.

To ensure continuity of service, competitive tension and sufficient market capacity throughout the term of the Framework Agreement, DBW intends to appoint a minimum of two (2) suppliers and a maximum of four (4) suppliers per discipline within each Lot, subject to a sufficient number of Tenderers meeting the Conditions of Participation and achieving the minimum required evaluation standards.

Where fewer than two compliant Tenderers are received for a particular discipline, DBW reserves the right to proceed with the available compliant Tenderer(s) or take such other action as it considers appropriate in accordance with the procurement documents.

The overall maximum number of suppliers that may be appointed across all Lots and disciplines under the Framework Agreement is 314. This figure represents the total maximum framework capacity and should not be interpreted as the number of suppliers to be appointed to any individual Lot or discipline.

This approach is intended to:

maintain value for money through ongoing competition at call-off;

reduce dependency on individual suppliers;

provide flexibility to meet varying business requirements;

encourage participation from specialist providers;

improve resilience and continuity of service provision; and

support DBW's objective of creating a broad and diverse supplier base capable of delivering high-quality training, coaching and development services.

The authority expects to re-tender this requirement around 16 May 2034, 23:59 BST.
No preliminary market engagement: A Preliminary Market Engagement Notice was not published because the Development Bank of Wales has sufficient knowledge of the relevant supplier market to proceed directly to procurement. In addition, the proposed requirement is well understood, the scope has been clearly defined, and there is an established and competitive market of suppliers capable of delivering the services required. As a result, preliminary market engagement is not considered necessary to inform the procurement strategy or specification. Publishing a Preliminary Market Engagement Notice would be unlikely to generate information that would materially alter the proposed procurement approach.

CPV: Education and training services

How this framework works

From the published notice

Type: Closed framework
Call-offs: call-offs may be awarded directly or by further competition
Places: up to 314 suppliers
Framework period: 1 yr 11 mo · up to 7 yrs 11 mo from 1 Dec 2026, The Development Bank of Wales considers a framework term of up to eight years to be necessary and proportionate due to the nature of the services being procured. The framework will support the organisation's long-term learning and development strategy and provide access to training, coaching and development services that contribute to workforce capability, leadership succession, regulatory compliance and organisational performance.
A longer-term framework will, Provide continuity in the delivery of learning and development programmes, enabling the establishment of consistent training pathways and progressive development programmes over multiple years.
Allow suppliers to invest in understanding the Development Bank of Wales' business, culture, strategic objectives and learning requirements, leading to higher quality and more tailored service provision.
Supplier levy on call-offs (max %): N/A

Published description of the framework

The framework will operate as a closed multi-supplier framework agreement. Suppliers will be appointed to the lot or lots for which they submit a successful tender and will only be eligible to receive call-off opportunities under those appointed lots.

When DBW identifies a requirement, it will determine the appropriate lot and issue the requirement to the appointed supplier or suppliers under that lot in accordance with the call-off rules set out in the procurement documents. Call-offs may cover single training sessions, workshops, coaching assignments, short programmes, multi-session development pathways, refresher training, bespoke learning interventions or associated support services.

The primary call-off route will be further competition between suppliers appointed to the relevant lot, particularly where more than one supplier is capable of meeting the requirement and DBW needs to compare approach, trainer or coach suitability, availability, delivery method, timescales and price. Suppliers invited to a further competition will be asked to submit a proportionate proposal responding to the specific requirement.

Direct award may be used only where permitted by the framework terms and where objective criteria apply. This may include, for example, continuation of existing training, follow-on activity from bespoke design work, refresher or consolidation sessions, continuation of coaching or mentoring support, or circumstances where a particular appointed supplier is uniquely placed to deliver the requirement because of prior involvement, continuity, specific expertise, availability or value for money considerations.

All call-off contracts will be subject to business need, budget availability, approval requirements, supplier performance and the terms of the framework. Appointment to the framework does not guarantee any minimum level of spend, volume of work or number of call-off contracts.

Lots and requirements (10)Procurement structure

10 lots · all with a published value · a supplier may bid for at most 9 and win at most 9 of them · evaluation weights differ by lot

Every one of these 10 lots carries the same published figure, £1: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Leadership and Management DevelopmentRenewal 1 yr 11 moSMEVCSEceiling above

Provision of leadership and management development services, including training, workshops, programmes, coaching support, facilitated sessions and practical tools to develop current and aspiring managers, senior leaders and team leaders. Services may cover people management, performance management, strategic leadership, culture, change leadership, communication, decision-making, resilience and inclusive leadership.

Contract period: 1 Dec 2026 – 31 Oct 2028 (1 yr 11 mo) · up to 31 Oct 2034 with extensions

Delivery: UKEligibility: SME eligibleVCSE eligible

Extensions: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes. · Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.
The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additio…

Lot #2Procurement, Commercial and Contract ManagementRenewal 2 yrsSMEVCSEceiling above

Provision of procurement, commercial and contract management training and development services. Services may include training on procurement legislation, procurement planning, tendering, evaluation, supplier management, contract management, commercial risk, negotiation, governance, transparency, social value and practical procurement processes relevant to DBW’s operating environment.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2034 with extensions

Delivery: UKEligibility: SME eligibleVCSE eligible

Extensions: Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes. · Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.
The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additio…

Lot #3Financial Services, Risk and Regulatory TrainingRenewal 2 yrsSMEceiling above

Provision of financial services, risk, compliance and regulatory training. Services may include technical and practical training on financial services regulation, credit risk, investment risk, operational risk, fraud prevention, anti-money laundering, conduct, governance, assurance, financial crime, data protection, regulatory change and other specialist topics relevant to DBW’s activities.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2034 with extensions

Delivery: UKEligibility: SME eligible

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver…

Lot #4Digital, Technology and AI SkillsRenewal 2 yrsSMEVCSEceiling above

Provision of digital, technology and AI skills training to support staff confidence and capability. Services may include training on Microsoft 365 tools, digital productivity, data literacy, cyber awareness, artificial intelligence, automation, digital transformation, accessibility in digital tools and practical use of technology in a professional services environment.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2034 with extensions

Delivery: UKEligibility: SME eligibleVCSE eligible

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver…

Lot #5Project and Change ManagementRenewal 2 yrsSMEVCSEceiling above

Provision of project management, programme management and change management training and development services. Services may include training on project planning, governance, delivery methods, risk and issue management, benefits realisation, stakeholder engagement, communication planning, change readiness, adoption and practical delivery of organisational change.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2034 with extensions

Delivery: UKEligibility: SME eligibleVCSE eligible

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver…

Lot #6HR, Equality, Diversity and InclusionRenewal 2 yrsSMEVCSEceiling above

Provision of HR-related, equality, diversity and inclusion training. Services may include training on employment-related people practices, inclusive workplaces, dignity at work, unconscious bias, equality duties, reasonable adjustments, recruitment and selection, employee relations, wellbeing conversations, policy implementation and inclusive management practices.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2034 with extensions

Delivery: UKEligibility: SME eligibleVCSE eligible

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver…

Lot #7Health, Safety and WellbeingRenewal 2 yrsSMEVCSEceiling above

Provision of health, safety and wellbeing training and development services. Services may include statutory or good-practice health and safety training, mental health awareness, wellbeing, resilience, stress management, workplace safety, first aid-related awareness, risk awareness, personal safety and practical support for safe and healthy working practices.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2034 with extensions

Delivery: UKEligibility: SME eligibleVCSE eligible

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver…

Lot #8Welsh Language and Communication SkillsRenewal 2 yrsSMEVCSEceiling above

Provision of Welsh language and communication skills training. Services may include Welsh language learning, confidence-building, workplace Welsh, bilingual customer or stakeholder communication, plain English, written communication, presentation skills, report writing, influencing skills and communication tailored to DBW’s internal and external audiences.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2034 with extensions

Delivery: UKEligibility: SME eligibleVCSE eligible

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver…

Lot #9Coaching and Mentoring ServicesRenewal 2 yrsSMEVCSEceiling above

Provision of coaching and mentoring services for individuals, groups, managers and senior leaders. Services may include executive coaching, leadership coaching, career coaching, mentoring support, group coaching, action learning, coaching for change, coaching for performance and development-focused support linked to agreed outcomes.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2034 with extensions

Delivery: UKEligibility: SME eligibleVCSE eligible

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver…

Lot #10Soft Skills and Business DevelopmentRenewal 2 yrsSMEVCSEceiling above

Provision of soft skills and business development training. Services may include training on communication, collaboration, confidence, negotiation, influencing, customer service, stakeholder management, time management, presentation skills, problem solving, decision-making, personal effectiveness and wider professional development skills.

Contract period: 1 Dec 2026 – 30 Nov 2028 (2 yrs) · up to 30 Nov 2034 with extensions

Delivery: UKEligibility: SME eligibleVCSE eligible

80000000 Education and training services

Pre-qualification & selection criteria (PQQ)2

Economic & financial standing
Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.
Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.
Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.
Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.
Technical & professional ability
Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).
As a minimum, bidders may be required to:
Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.
Provide examples of contracts delivered within the last three years that are comparable to the services being procured.
Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.
Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.
Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.
Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.
Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.
Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.
Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver…

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot	Quality	Price
1 · Leadership and Management Development	70%	30%
10 · Soft Skills and Business Development	70%	30%
2 · Procurement, Commercial and Contract Management	70%	30%
3 · Financial Services, Risk and Regulatory Training	70%	30%
4 · Digital, Technology and AI Skills	70%	30%
5 · Project and Change Management	70%	30%
6 · HR, Equality, Diversity and Inclusion	70%	30%
7 · Health, Safety and Wellbeing	70%	30%
8 · Welsh Language and Communication Skills	70%	30%
9 · Coaching and Mentoring Services	70%	30%

Lot distribution rule: Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Tenderers may apply for one, some or multiple disciplines within a Lot. Tenderers are not required to demonstrate capability across all disciplines contained within a Lot. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents. DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot. Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary. The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot. Strategic Approach to Supplier Appointment In order to maximise competition, improve resilience of supply and provide access to a diverse range of specialist providers, DBW has structured this Framework to allow Tenderers to bid for individual disciplines within each Lot. DBW's approach is intended to support participation from SMEs, micro-businesses, specialist providers and Welsh suppliers who may possess expertise in specific disciplines rather than across all service areas within a Lot. To ensure continuity of service, competitive tension and sufficient market capacity throughout the term of the Framework Agreement, DBW intends to appoint a minimum of two (2) suppliers and a maximum of four (4) suppliers per discipline within each Lot, subject to a sufficient number of Tenderers meeting the Conditions of Participation and achieving the minimum required evaluation standards. Where fewer than two compliant Tenderers are received for a particular discipline, DBW reserves the right to proceed with the available compliant Tenderer(s) or take such other action as it considers appropriate in accordance with the procurement documents. The overall maximum number of suppliers that may be appointed across all Lots and disciplines under the Framework Agreement is 314. This figure represents the total maximum framework capacity and should not be interpreted as the number of suppliers to be appointed to any individual Lot or discipline. This approach is intended to: maintain value for money through ongoing competition at call-off; reduce dependency on individual suppliers; provide flexibility to meet varying business requirements; encourage participation from specialist providers; improve resilience and continuity of service provision; and support DBW's objective of creating a broad and diverse supplier base capable of delivering high-quality training, coaching and development services.

What this means for your bid

Price carries 30 points on every lot: a 10% discount moves about 3 points.
“Training, Coaching and Development Providers Framework” is a framework: the contest is a place on its panel, up to 314 suppliers, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Closed
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Yes · next expected 16 May 2034
First published: 22 Sept 2026, 13:12 BST
Last source update: 30 Sept 2026, 13:41 BST
Award evaluation window: Submission end – 23 Nov 2026
Authority reference: DBW00228.00
FTS notice number: 2026/S 000-089618
Latest notice: Tender notice (UK4)
Classification (CPV): Education and training services
Delivery area: UK
Official registry OCID: ocds-h6vhtk-07777b Find a Tender
Contract terms summary: 30 days from a valid invoice

Review and risk notes

Risks: The following risks may affect the satisfactory performance of the Framework Agreement and any call-off contracts:
Changes to the Development Bank of Wales' organisational structure, business priorities, strategic objectives, workforce composition or operating model which result in changes to learning and development requirements.
Variations in training demand, including increases or decreases in the volume, frequency, subject matter, location or delivery method of training required.
Changes in legislative, regulatory or professional requirements that necessitate the introduction, amendment or expansion of training programmes, compliance training or mandatory qualifications.
Changes to industry best practice, learning methodologies, technology platforms or digital delivery methods which require amendments to service delivery arrangements or training content.
Supplier resource constraints, including the unavailability of key trainers, facilitators, coaches or subject matter experts, requiring alternative delivery arrangements.
Market changes affecting the availability of specialist training providers, accreditation bodies or learning resources.
Organisational growth, restructuring, mergers, acquisitions or the introduction of new business functions creating additional training and development requirements not fully anticipated at the commencement of the framework.
Changes to funding, budget allocations or organisational priorities which impact the scope, volume or timing of services required.
The need to introduce new training categories, specialist subject areas, accreditations or qualifications in response to emerging business needs, regulatory requirements or skills gaps.
Changes to information security, data protection, accessibility, equality or health and safety requirements affecting the delivery of training services.
Events outside the reasonable control of either party, including significant disruption to premises, technology infrastructure, public health events or other force majeure circumstances which necessitate changes to delivery arrangements.
Where such risks materialise, the Development Bank of Wales may need to amend the Framework Agreement or call-off contracts to ensure the continued effective delivery of services, maintain compliance with legal and regulatory obligations, and achieve value for money.

How it was run

Official notice

Run through: Sell2Wales · Who buys & how to bid on Sell2Wales

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer

Appointment period ends: 20 Oct 2026, 12:00 BST
Clarification deadline: 8 Oct 2026, 12:00 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en
Supplier levy on call-offs (max %): call-off levy · N/A

Detailed submission instructions & authority contactsFrom official release

etenderwales.ukp.app.jaggaer.com/home.html ↗

Timeline

22 Sept 2026 → 1 Dec 2026 · 6 dates

Tender notice published36 days ago
22 Sept 2026, 13:12 BST
Latest notice published28 days ago
30 Sept 2026, 13:41 BST
Clarification questions by20 days ago
8 Oct 2026, 12:00 BST
Admission / appointment period ends8 days ago · period end, not a bid countdown
20 Oct 2026, 12:00 BST
Today
29 Oct 2026
Award decision expected byin 25 days
23 Nov 2026, 23:59 GMT
Contract startsin 32 days
1 Dec 2026

Notice history

3 events · 3 releases on Find a Tender · since 22 Sept 2026

Tender notice published
22 Sept 2026, 13:12 BST
UK4
Tender notice published
22 Sept 2026, 13:17 BST
UK4
Tender notice published
30 Sept 2026, 13:41 BST
UK4

Published amendments (2)

Incorrect ITT code

Due to number of clarifications a change in strategic approach is needed around the lots and disciplines within the lots. Tenderers may apply for one, some or multiple disciplines within a Lot. Appointment to the Framework Agreement will be limited to the discipline(s) for which a Tenderer has successfully demonstrated the required capability and capacity. Additional information relating to the di…

Contracting authority & participating public bodies

Development Bank of Wales

Contracting authorityPublic authority - central governmentWelsh devolved regulations apply GB-PPON: PCWM-6438-QYVP Development Bank of Wales plc, Cardiff, Wales, CF10 4BZContact name, email, phone

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Bidding documents and specifications tenderBidding documents and specificationsInvitation to tender
Technical specifications tenderTechnical specificationsPlease refer to tender documents

Notices published for this procedure

Tender notice tenderTender noticeUK4Tender notice on Find a Tender30 Sept 2026, 13:41 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender22 Sept 2026, 13:17 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender22 Sept 2026, 13:12 BST

What is being bought10 lots · detail below

How this framework works

Lots and requirements (10)Procurement structure

What it takes to winiHow this buyer will score bids.The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Procedure terms & legal framework

How it was run

Timeline

Notice history

Contracting authority & participating public bodies

Official documents & specifications (5)

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).