Official UK procurement notice
Transportation: Patient and Specialist Courier Services
Authority: East Of England NHS Collaborative Hub (NHS & healthcare)
What is being bought11 lots · detail below
Published requirement descriptionEOECPH is seeking experienced, proven, innovative and agile providers as our framework partners to deliver non-urgent patient transportation and specialist courier services which meet current and future regulatory and legislative standards for both the materials being transported and the vehicle/fleet element of the services, assisting Beneficiaries achieve and deliver against their requirements and obligations as well as providing value for money services with best service outcomes.
CPV: Courier services
How this framework works
From the published notice- Bids received
- 5 bids on the busiest of 11 lots · 7 suppliers appointed
Lots and requirements (11)Procurement structure
11 lots · no lot values published · evaluation weights differ by lotLot #1Temperature Controlled Logistics - Planned ServiceAwarded
Planned service delivery will encompass both routes and times for delivery and or collection where so set by the Contracting Authority (Beneficiary). Planned service delivery means and will encompass regular journeys and routes which may additionally have regular set times laid against the route or routes.
Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers
Lot #2Temperature Controlled Logistics - Same Day Courier ServiceAwarded
Same day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements.
Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.
Lot #3Temperature Controlled Logistics - Next Day Courier ServiceAwarded
Next Day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements.
Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital
pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.
Lot #4Hazard Material (ADR) Logistics - Planned Service DeliveryAwarded
Planned service delivery will encompass both routes and times for delivery and or collection where so set by the Contracting Authority (Beneficiary). Planned service delivery means and will encompass regular journeys and routes which may additionally have regular set times laid against the route or routes.
Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.
Lot #5Hazard Material (ADR) Logistics - Same Day Courier ServiceAwarded
Same day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements.
Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.
Lot #6Hazard Material (ADR) Logistics - Next Day Courier Service DeliveryAwarded
Next Day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements.
Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital
pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.
Lot #7Notes and FilesAwarded
Suppliers awarded to this lot will be required to undertake and collection, storage, and delivery of Notes and Files which may require higher security than otherwise allowed for under other lots within this Framework agreement.
These notes and files may include, but will not be limited to, medical notes and files which may include Patient Identifiable Data (PID).
Lot #8'Green' and innovation Courier ServicesAwarded
Providers awarded to this Lot must be able to demonstrate a clear understanding of the NHS environmental and sustainability initiatives in place to reduce carbon output and limit their overall impact on the environment.
Green and Innovation Courier Services may include but are not limited to:
- Zero-emission cargo bikes
- Drone or robotic delivery systems
- Fully electric Fleet vehicles
- Carbon-offsetting services
- Use of AI and associated platforms to achieve overall delivery efficiencies
Lot #9Total Service DeliveryAwarded
Total Service Delivery services, covering the supply of a broad range of Transport and Specialist Courier Services where the scope of the requirement covers at least 2 or more of the specialist areas covered in Lots 1-9. This Lot would be used where the scope of the work involved was particularly wide ranging and broad in its nature such that the scope of the service required was not able to be procured solely under any one of the specialist individual Lots 1-9.
Lot #10Private Ambulance - System Capacity SupportAwarded
Suppliers awarded to the framework are expected to be able to provide transportation in vehicles that are suitable for ambulatory patients and patients who require an assisted return to home or onward transportation to other care facilities.
Lot #11Non-urgent Patient Transportation ServicesAwarded
Providers for Lot 1b will need to be to be able to offer a fully managed, clinically supported, bed-to-bed repatriation service as required. It is intended that this service will cover:
- repatriation UK nationwide
- repatriation internationally to/from any country in the world
- air ambulance service
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
- Price carries 30 points on every lot: a 10% discount moves about 3 points.
- “Transportation: Patient and Specialist Courier Services” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 9 Apr 2021, 22:55 BST
- Last source update
- 9 Apr 2021, 22:55 BST
- Authority reference
Project 19018- FTS notice number
2021/S 000-007481- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02a4aaFind a Tender
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast30 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 20 of these contracts carry the same published figure, £60,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Private Ambulance - System Capacity Support
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Temperature Controlled Logistics – Same Day Courier Service
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Temperature Controlled Logistics – Same Day Courier Service
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Temperature Controlled Logistics – Same Day Courier Service
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Temperature Controlled Logistics – Next Day Courier Service
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Temperature Controlled Logistics – Next Day Courier Service
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Hazard Material (ADR) Logistics - Planned Service Delivery
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Hazard Material (ADR) Logistics - Planned Service Delivery
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Hazard Material (ADR) Logistics – Same Day Courier Service
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Hazard Material (ADR) Logistics – Same Day Courier Service
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Hazard Material (ADR) Logistics – Same Day Courier Service
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Private Ambulance - System Capacity Support
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Hazard Material (ADR) Logistics - Next Day Courier Service Delivery
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
‘Green’ and innovation Courier Services
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Notes and Files
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Notes and Files
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Notes and Files
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Notes and Files
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Total Service Delivery
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Total Service Delivery
- Signed
- 29 Mar 2021
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Temperature Controlled Logistics - Planned Service | 4bids · 4 electronic | 1 | — | — |
| 2 · Temperature Controlled Logistics - Same Day Courier Service | 4bids · 4 electronic | 1 | — | — |
| 3 · Temperature Controlled Logistics - Next Day Courier Service | 2bids · 2 electronic | — | — | — |
| 4 · Hazard Material (ADR) Logistics - Planned Service Delivery | 2bids · 2 electronic | — | — | — |
| 5 · Hazard Material (ADR) Logistics - Same Day Courier Service | 3bids · 3 electronic | — | — | — |
| 6 · Hazard Material (ADR) Logistics - Next Day Courier Service Delivery | 1bids · 1 electronic | — | — | — |
| 7 · Notes and Files | 5bids · 5 electronic | 1 | — | — |
| 8 · 'Green' and innovation Courier Services | 1bids · 1 electronic | — | — | — |
| 9 · Total Service Delivery | 5bids · 5 electronic | 1 | — | — |
| 10 · Private Ambulance - System Capacity Support | 4bids · 4 electronic | 1 | — | — |
| 11 · Non-urgent Patient Transportation Services | 4bids · 4 electronic | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- East of England NHS Collaborative Procurement HubReview body
- NHS ResolutionMediation body
Framework contractors & participating bidders
16 commercial parties on the notice- CitySprint (UK) LtdFramework contractor
- CitySprint (UK) LtdFramework contractor
- CitySprint UK LtdFramework contractor
- CitySprint UK LtdFramework contractor
- Dorset County Hosital NHS Foundation TrustFramework contractor
- ERS Medical LtdFramework contractor
- ERS Medical LtdFramework contractor
- ERS Medical LtdFramework contractor
- ERS Medical LtdFramework contractor
- Global Service GroupFramework contractor
Show 6 more suppliers
- HATS Group LimitedFramework contractor
- HATS Group LimitedFramework contractor
- Polar Speed Distribution LimitedFramework contractor
- Polar Speed Distribution LimitedFramework contractor
- Polar Speed Distribution LimitedFramework contractor
- Restore Plc Document Management Services DivisionFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.