Find a TenderAwarded
Published 9 Apr 2021, 22:55 BST

Official UK procurement notice

Transportation: Patient and Specialist Courier Services

Official notice

Authority: East Of England NHS Collaborative Hub (NHS & healthcare)

Framework agreement11 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Awarded 29 Mar 2021
Lots 11see the lot list below

What is being bought11 lots · detail below

Published requirement description

EOECPH is seeking experienced, proven, innovative and agile providers as our framework partners to deliver non-urgent patient transportation and specialist courier services which meet current and future regulatory and legislative standards for both the materials being transported and the vehicle/fleet element of the services, assisting Beneficiaries achieve and deliver against their requirements and obligations as well as providing value for money services with best service outcomes.

CPV: Courier services

How this framework works

From the published notice
Bids received
5 bids on the busiest of 11 lots · 7 suppliers appointed

Lots and requirements (11)Procurement structure

11 lots · no lot values published · evaluation weights differ by lot
Lot #1Temperature Controlled Logistics - Planned ServiceAwarded

Planned service delivery will encompass both routes and times for delivery and or collection where so set by the Contracting Authority (Beneficiary). Planned service delivery means and will encompass regular journeys and routes which may additionally have regular set times laid against the route or routes.

Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers

Delivery: UK
Lot #2Temperature Controlled Logistics - Same Day Courier ServiceAwarded

Same day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements.

Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Delivery: UK
Lot #3Temperature Controlled Logistics - Next Day Courier ServiceAwarded

Next Day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements.

Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital

pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Delivery: UK
Lot #4Hazard Material (ADR) Logistics - Planned Service DeliveryAwarded

Planned service delivery will encompass both routes and times for delivery and or collection where so set by the Contracting Authority (Beneficiary). Planned service delivery means and will encompass regular journeys and routes which may additionally have regular set times laid against the route or routes.

Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Delivery: UK
Lot #5Hazard Material (ADR) Logistics - Same Day Courier ServiceAwarded

Same day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements.

Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Delivery: UK
Lot #6Hazard Material (ADR) Logistics - Next Day Courier Service DeliveryAwarded

Next Day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements.

Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital

pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Delivery: UK
Lot #7Notes and FilesAwarded

Suppliers awarded to this lot will be required to undertake and collection, storage, and delivery of Notes and Files which may require higher security than otherwise allowed for under other lots within this Framework agreement.

These notes and files may include, but will not be limited to, medical notes and files which may include Patient Identifiable Data (PID).

Delivery: UK
Lot #8'Green' and innovation Courier ServicesAwarded

Providers awarded to this Lot must be able to demonstrate a clear understanding of the NHS environmental and sustainability initiatives in place to reduce carbon output and limit their overall impact on the environment.

Green and Innovation Courier Services may include but are not limited to:

  • Zero-emission cargo bikes
  • Drone or robotic delivery systems
  • Fully electric Fleet vehicles
  • Carbon-offsetting services
  • Use of AI and associated platforms to achieve overall delivery efficiencies
Delivery: UK
Lot #9Total Service DeliveryAwarded

Total Service Delivery services, covering the supply of a broad range of Transport and Specialist Courier Services where the scope of the requirement covers at least 2 or more of the specialist areas covered in Lots 1-9. This Lot would be used where the scope of the work involved was particularly wide ranging and broad in its nature such that the scope of the service required was not able to be procured solely under any one of the specialist individual Lots 1-9.

Delivery: UK
Lot #10Private Ambulance - System Capacity SupportAwarded

Suppliers awarded to the framework are expected to be able to provide transportation in vehicles that are suitable for ambulatory patients and patients who require an assisted return to home or onward transportation to other care facilities.

Delivery: UK
Lot #11Non-urgent Patient Transportation ServicesAwarded

Providers for Lot 1b will need to be to be able to offer a fully managed, clinically supported, bed-to-bed repatriation service as required. It is intended that this service will cover:

  • repatriation UK nationwide
  • repatriation internationally to/from any country in the world
  • air ambulance service
Delivery: UK

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • Price carries 30 points on every lot: a 10% discount moves about 3 points.
  • “Transportation: Patient and Specialist Courier Services” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
9 Apr 2021, 22:55 BST
Last source update
9 Apr 2021, 22:55 BST
Authority reference
Project 19018
FTS notice number
2021/S 000-007481
Classification (CPV)
Courier services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02a4aa Find a Tender

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 7admitted to the panel · see the list ↓
Bids received 51 from SMEs · busiest of 11 lots
Contracts signed 20latest 29 Mar 2021

30 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 20 of these contracts carry the same published figure, £60,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Private Ambulance - System Capacity Support  

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Temperature Controlled Logistics – Same Day Courier Service

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Temperature Controlled Logistics – Same Day Courier Service

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Temperature Controlled Logistics – Same Day Courier Service

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Temperature Controlled Logistics – Next Day Courier Service

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Temperature Controlled Logistics – Next Day Courier Service

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Hazard Material (ADR) Logistics - Planned Service Delivery

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Hazard Material (ADR) Logistics - Planned Service Delivery

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Hazard Material (ADR) Logistics – Same Day Courier Service

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Hazard Material (ADR) Logistics – Same Day Courier Service

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Hazard Material (ADR) Logistics – Same Day Courier Service

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Private Ambulance - System Capacity Support

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Hazard Material (ADR) Logistics - Next Day Courier Service Delivery

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • ‘Green’ and innovation Courier Services

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Notes and Files

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Notes and Files

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Notes and Files

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Notes and Files

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Total Service Delivery

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active
  • Total Service Delivery

    Signed
    29 Mar 2021
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Temperature Controlled Logistics - Planned Service4bids · 4 electronic1——
2 · Temperature Controlled Logistics - Same Day Courier Service4bids · 4 electronic1——
3 · Temperature Controlled Logistics - Next Day Courier Service2bids · 2 electronic———
4 · Hazard Material (ADR) Logistics - Planned Service Delivery2bids · 2 electronic———
5 · Hazard Material (ADR) Logistics - Same Day Courier Service3bids · 3 electronic———
6 · Hazard Material (ADR) Logistics - Next Day Courier Service Delivery1bids · 1 electronic———
7 · Notes and Files5bids · 5 electronic1——
8 · 'Green' and innovation Courier Services1bids · 1 electronic———
9 · Total Service Delivery5bids · 5 electronic1——
10 · Private Ambulance - System Capacity Support4bids · 4 electronic1——
11 · Non-urgent Patient Transportation Services4bids · 4 electronic1——

Contracting authority & participating public bodies

East Of England NHS Collaborative Hub

Contracting authorityNHS & healthcareBody governed by public lawHealth 1, Cambridge, UK, CB215XBContact email, phone

Dispute resolution & review bodies

  • East of England NHS Collaborative Procurement HubReview body CambridgeContact email
  • NHS ResolutionMediation body London

Framework contractors & participating bidders

16 commercial parties on the notice
Show 6 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.