Waiver - ROH - Topdesk UK Ltd - 1500I Incident Management

Authority: The Royal Orthopaedic Hospital NHS Foundation Trust (Central government)·On behalf of: University Hospitals Birmingham NHS Foundation Trust

Below threshold - without competition

Sectors: IT Services & Software (72) Delivery: Delivery location not published

Awarded value£16,635published contract · exc. VAT

Awarded 3 Nov 2025no call for competition

Awarded to TOPdesk UK Limited

What is being bought

Published requirement description

This service relates to the Incident Management software by Topdesk UK Ltd

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

72212517 IT software development services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 22 Dec 2025, 15:38 GMT
Last source update: 22 Dec 2025, 15:38 GMT
FTS notice number: 2025/S 000-085516
Latest notice: Contract details notice (UK7)
Delivery area: Not published
Official registry OCID: ocds-h6vhtk-05fbd4 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
22 Dec 2025, 15:38 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £16,6351 contract exc. VAT

Contracts signed 1latest 3 Nov 2025

Awarded to	Value	Date	Status
TOPdesk UK LimitedVCSE	£16,635 †	—	Awarded

Contracts

Waiver - ROH - Topdesk UK Ltd - 1500I Incident Management · TOPdesk UK LimitedVCSE
Signed
3 Nov 2025
Value
£16,635
Period
4 Nov 2025 – 3 Nov 2026
Status
active

Contracting authority & participating public bodies

2 public bodies on the notice

The Royal Orthopaedic Hospital NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PXBY-9749-ZCLX Bristol Road South, Birmingham, West Midlands, B31 2APContact name, email

Other public bodies

University Hospitals Birmingham NHS Foundation TrustProcuring entityUniversity Hospitals Birmingham NHS Foundation Trust host the Birmingham and Solihull (BSOL) Procurement Collaborative, a shared procurement service acting on behalf of multiple Trusts within the Birmingham and Solihull Integrated Care System.GB-PPON: PWVL-6877-BXXV Birmingham, West MidlandsContact name, email

Bidders & participating suppliers

1 commercial party on the notice

TOPDESK UK LTDAwarded supplierGB-COH: 05396062 5 Elstree Gate, Elstree Way, Borehamwood Hertfordshire WD6 1JD, Hertfordshire, East of England, WD6 1JDContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender22 Dec 2025, 15:38 GMT