Official UK procurement notice
Website and Customer Portal
Authority: Clanmil Housing
What is being bought
Published requirement descriptionClanmil require a cloud hosted website and customer portal. The hosting and service contract will be for 3 years with Clanmil having the option to award a 24-month extension (3+2 years). 12 months’ notice is required for any alteration to this agreement.
Current State
Clanmil do not presently have a customer portal. There is a very generic and limited form feature which upon submission generates an e-mail to a shared mailbox for administrators to manually action in other systems.
Digital Strategy
Clanmil is at the early stages of a digital journey and wants to allow greater flexibility for customers consuming services as well as utilising staff in new ways of working. One of the key technologies that is vital to ensure the organisation can be flexible in its approach to operations is the provision of a website aimed at both customers and corporate stakeholders and an integrated customer portal that generates CRM and case type workflows.
CPV: Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1Renewal
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 25 Mar 2021, 22:56 GMT
- Last source update
- 25 Mar 2021, 22:56 GMT
- Award evaluation window
- 29 Apr 2021 – …
- FTS notice number
2021/S 000-006167- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-029f89Find a Tender
How it was run
Official notice- Submission deadline
- 22 Apr 2021, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 29 Apr 2021, 12:00 BST
Timeline
25 Mar 2021 → 29 Apr 2021 · 3 dates- Notice published25 Mar 2021, 22:56 GMT
- Submission deadline22 Apr 2021, 12:00 BST
- Bids opened29 Apr 2021, 12:00 BST
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.